Customer Service Representative

hace 2 meses


San Pedro Garza García N L, México Logistic Dynamics Corporation A tiempo completo

**FUNCIONES**:

- Atención a clientes en la coordinación y seguimiento a la solicitud de reservaciones, así como su registro en el sistema para cumplir con los estándares de servicio y tiempos de respuesta establecidos.
- Documentación del proceso de embarque: Instrucción de reservación a líneas navieras, confirmación de bookings a clientes, avisos de arribo, instrucciones al agente aduanal, instrucciones de embarque, etc.
- Identificar e implementar mejoras a los procesos del área con el objetivo mejorar los níveles de servicio al cliente.
- Mantener comunicación efectiva y clara con los clientes para el cumplimiento de sus requerimientos.

**REQUERIMIENTOS**
- Buscamos Licenciado en Comercio Internacional
- Excelentes habilidades de comunicación
- Organizado, gusto por el trabajo en equipo
- Facilidad para trabajar con múltiples tareas a la vez
- Con enfoque a cumplimiento y seguimiento de objetivos
- Nível de inglés avanzado.

Se requiere experiência de trabajo en las áreas de operación en logística marítima, áerea o terrestre, pricing o tráfico.

Tipo de puesto: Tiempo completo, Por periodo de prueba

Sueldo: Hasta $25,000.00 al mes

Beneficios:

- Seguro de gastos médicos mayores
- Vales de despensa

Tipo de jornada:

- Turno de 8 horas

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial



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