Supervisor Atms C09

hace 2 semanas

Tlahuac, México Citi A tiempo completo

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

**Responsibilities**:

- Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
- Provide regular status updates for all project participants and create presentations for steering committee updates
- Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
- Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
- Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
- Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements
- Create, manage and maintain project plans and act as the project manager for all follow ups across various departments
- Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

**Qualifications**:

- Previous relevant experience preferred
- Proficient in Microsoft Office
- General knowledge of client reporting across the industry and our competitors
- Working knowledge of SQL environments and database queries
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills

**Education**:

- Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Licenciatura económico-administrativa, concluida.

Experiência requerida de al menos 2 años en monitoreo de ATMS, trabajando con equipos a cargo.

Conocimiento de Excel intermedio avanzado.

Análisis de métricas y resultados.
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Supervisor Monitoreo Atms

    hace 3 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...

  • Analista de Prevención de Fraudes Atms C04

    hace 3 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...

  • Supervisor Implementación Atms

    hace 1 semana

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...

  • Analista Jr de Negocios

    hace 4 días

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...

  • Supervisor del Área de Documentación/ C09/ Turno

    hace 4 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Supervisor de Analistas de Documentos C09/ Turno

    hace 4 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Supervisor de Registros y Validaciones Contables c09

    hace 4 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Supervisor de Registros y Validaciones Contables c09

    hace 4 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Supervisor Monitoreo Atm

    hace 2 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...

  • Supervisor del Área de Estados de Cuenta/ C09

    hace 3 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Supervisor de Logística Operativa c09

    hace 2 semanas

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Team Lead is an entry-level management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment...

  • Ejec Quebranto Tdc

    hace 2 días

    Tlahuac, México Scotiabank A tiempo completo

    **Propósito** Recibir, analizar y atender las aclaraciones requeridas por clientes originados por retiros no reconocidos en Tarjetas de Crédito y Débito y/o por pagos no aplicados y Depósitos no aplicados en ATMs, gestionando de forma oportuna y en apego a políticas y procedimientos las solicitudes de aclaraciones relacionadas con cargos, retiros no...

  • Ejec Conciliaciones Atm's

    hace 1 semana

    Tlahuac, México Scotiabank A tiempo completo

    **Propósito** Realizar procesos de conciliación diario, así como gestionar mediante la apertura de casos de investigación la eliminación de partidas pendientes de Conciliar identificadas en cuentas contables y cuentas de cheques operativas en función a los plazos estándar (Workbasket) establecidos para cada una de ellas, utilizando las herramientas...

  • Client Onboard Analyst 1

    hace 3 semanas

    Tlahuac, México Citi A tiempo completo

    **Responsibilities**: - Processes client’s requests related to system set up including signatories’ updates and documentation lodgment. - Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes. - Provides response to client and internal inquiries. - Prepares...

  • Superv Mantenimiento Inmobiliaria

    hace 3 semanas

    Tlahuac, México Scotiabank A tiempo completo

    ¡Gracias por tu interés en Scotiabank! Nuestro grupo tiene un fuerte compromiso en promover un lugar de trabajo en donde te sientas respaldado/a por tus supervisores/as, de forma tal que asegures tu éxito y el de cada cliente. **Propósito** Contribuye al área de Responsabilidad Social en México, garantizando que los objetivos, planes e iniciativas...

  • Líder Superv Mantenimiento Inmobiliaria Guadalajara

    hace 2 semanas

    Tlahuac, México Scotiabank A tiempo completo

    ¡Gracias por tu interés en Scotiabank! Nuestro grupo tiene un fuerte compromiso en promover un lugar de trabajo en donde te sientas respaldado/a por tus supervisores/as, de forma tal que asegures tu éxito y el de cada cliente. **Propósito** Contribuye al área de Responsabilidad Social en México, garantizando que los objetivos, planes e iniciativas...