Workforce Management

Empresa mexicana dedica a brindar soluciones para sectores financieros, hipotecarios y bancarios se encuentra en búsqueda de la vacante como **“WORKFORCE MANAGEMENT”** **Buscamos**: Escolaridad: Mínimo Lic. Trunca en áreas matemáticas/administrativas/Informatica Administrativa Experiência: Mínima 1 año en puesto similar para el sector call...

Empresa mexicana dedica a brindar soluciones para sectores financieros, hipotecarios y bancarios se encuentra en búsqueda de la vacante como **“WORKFORCE MANAGEMENT CALL CENTER”** **Buscamos**: Escolaridad: Mínimo Lic. Trunca en áreas matemáticas/administrativas/Informatica Administrativa Experiência: Mínima 1 año en puesto similar para el...

Empresa mexicana dedica a brindar soluciones para sectores financieros, hipotecarios y bancarios se encuentra en búsqueda de la vacante como **“WORKFORCE MANAGEMENT CALL CENTER”** **Buscamos**: Escolaridad: Mínimo Lic. Trunca en áreas matemáticas/administrativas/Informática Administrativa Experiência: Mínima 1 año **Perfil**: - Rápido...

Job Description We are looking for a Workforce Management Planner with knowledge of scheduling and staffing methodologies, forecast modeling, capacity planning, and queue management in a complex global support environment composed of multiple contact channels and advocate skill sets. You’re a great match if you possess an inquiring mind, are detailed and...

**Company Description** Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems...

**Company Description** Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems...

**We are seeking a highly skilled Senior Workforce Consultant to join our team at Capgemini and provide strategic workforce management solutions to a Top Ten Insurance Carrier.****: As a Senior Workforce Consultant, you will play a crucial role in partnering with the client's HR and Business leaders to develop workforce strategies, drive organizational...

Mexico City, Mexico- Customer Service- Millions of members worldwide love Netflix. When they sit down to watch or play, we want to ensure that nothing gets between them and their favorite shows, movies, and games and Netflix Customer Service (CS) is here to assist customers when they need help. Our WFM team sits within CS and is responsible for the resource...

At Thermo Fisher Scientific team, you’ll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19...

At Thermo Fisher Scientific team, you’ll discover impactful work, innovative thinking and a culture dedicated to working the right way, for the right reasons - with the customer always top of mind. The work we do matters, like helping customers find cures for cancer, protecting the environment, making sure our food is safe and delivering COVID-19...

Empresa mexicana dedica a brindar soluciones para sectores financieros, hipotecarios y bancarios se encuentra en búsqueda de la vacante como **“WORKFORCE MANAGEMENT”** **Buscamos**: Escolaridad: Mínimo Lic. Trunca en áreas matemáticas/administrativas/Informatica Administrativa Experiência: Mínima 1 año en puesto similar para el sector call...

**Vacante para la empresa Grupo Castillo en Benito Juárez, Ciudad de México**: Importante empresa líder en su ramo solicita: Analista Workforce Management para Call Center: FUNCIONES: - Apoyo en cargas, actualización y mejora de base de datos (realizar los reportes, KPI´s y métricas en Excel) - Análisis de datos y marcado en call enter y manejo de...

**Vacante para la empresa Grupo Castillo en Benito Juárez, Ciudad de México**: Importante empresa líder en su ramo solicita: Analista Workforce Management para Call Center: FUNCIONES: - Apoyo en cargas, actualización y mejora de base de datos (realizar los reportes, KPI´s y métricas en Excel) - Análisis de datos y marcado en call enter y manejo de...

Pertenece a la empresa líder en televisión de paga en México y Centroamérica. **SKY** se encuentra en búsqueda del mejor talento para la vacante: **ESPECIALISTA WORKFORCE MANAGEMENT CC** **Objetivo**:Proponer y analizar métricas relativas a los centros de contacto y de RRHH, con la finalidad validar el uso de recursos: personal, estaciones de trabajo,...

OE coordinator is in charge of ensuring the organizational structures so that their impact is reflected globally. In this way we can ensure control and reporting of employees by line and department.Responsible for the administration and movements to be executed in the HR management systems (SOCLE/PSFOT) of the biweekly payroll, ensuring the payment of...

As a **Workforce Systems Superuser** in the Controlling function, you provide overall functional and training support to users for H&M’s workforce and time & attendance systems. This includes working cross-functionally in troubleshooting, educating users, ensuring compliancy, and managing systems according to company and country standards. This hybrid...

**Responsibilities**: - Main player in the development of products, services and card present solutions. - Working closely with business, UX, Business planning and analytics and sales teams to understand merchant/client needs, changes in industry landscape - Deliver to technical project managers and global product delivery teams in design product,...

**Join our Team**: **About this opportunity**: **What you will do**: - Define scope and manage workforce to ensure first-time-right performance. - Oversee the financial performance for roll-out phases in line with budgetary stipulations. - Drive change management initiatives and identify improvement opportunities through continuous measurement. - Uphold...

**Workforce Management (WFM)** **Location** - Mexico City, Mexico*** Job Title: Associate, WFM Scheduler **Job Description**: The Sr. Analyst, Planning & Scheduling involves effective operational planning & execution including Forecasting, Capacity Planning, Scheduling & Real-Time monitoring. Creating and managing staff schedules to accomplish a...

Being responsible for the timely monitoring of the hiring and timely payment of external personnel participating in area projects, maintaining both the integrity and compliance of required administrative processes, as well as a high level of positive perception of said service. - Ability to prioritize workload and meet deadlines. - Proper alignment and...