Latam Order Administrator

hace 3 días


Tlahuac, México Emerson A tiempo completo

**Essential Job Functions / Responsibilities**:
**Job Function**

**Duties**
- Customer Communication- Respond to all customer inquiries within 24 hours
- Conduct weekly calls with Customers to ensure orders are being executed to the customer request date
- Order Execution- Proactively manage order backlog
- Assist in sales shipment forecasting
- Provide reporting on order status
- Follow up on commitments and delivery milestones with the customers
- Status Updates- Drive and support the talent assessment and organization review process.**Professional Degree Requirements**:
Professional degree in a business-related field.

**Experience Requirements**:
Preferable +1 year in administration orders and resources.

**Technical Knowledge Requirements**:

- Supply chain
- Logistics Order administration

**Traits & Skills ((i.e., Analytical capacity, computer capacity, risk taking, introversion/extroversion, confidence, reasoning)**:

- Effectively works across company departments to produce quick results to serve customers
- Self-starting and action oriented
- Ability to multi-task and manage competing priorities
- Proficient computer skills including Excel
- Excellent communication skills, both oral and written, including using tact and good judgment when dealing with others.
- Experience with Oracle strongly preferred English proficiency 60% at least

**Job Competencies (Please choose the main 5 critical Korn Ferry Competencies)**:

- Communicates Effectively
- Action Oriented
- Drives Results
- Customer focus

**External Stakeholders**:
Customer

**Internal Stakeholders**:

- Sales
- Credit and collections
- Purchasing team
- Order entry team Logistics

**Work Environment / Conditions **(i.e., office environment, lighting, ergonomics, headphones, EPP, etc.)
- Closed office environment - manages confidential files and conversations.
- Regular lighting and office ergonomics.


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