Customer Service Rep. I
hace 7 meses
Principal Responsibilities:
- General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including:
- Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
- Call center-based customer support in response to a high volume of low complexity inquiries
- Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
- Acting as liaison between customers, production and distribution departments related to specific customer orders
- Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.
Background:
- Bachelor degree in Administration
- 2 years of experience in customer service
- Fluent English
- SAP.
ATTENTION: Current Alcon Employee/Contingent Worker
- Find Jobs for Employees
- Find Jobs for Contingent Worker
Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.
-
Customer Service Agent
hace 2 semanas
Tlahuac, México Marriott International - Customer Engagement Center A tiempo completoMarriott Customer Engagement Center. Mexico City. As a Customer Service Agent, you will be a part of the biggest hospitality company in the world by help our customers with their reservations for over 30 different hotel brands, answer questions about the properties and our rewards program. **Minimum criteria for the Customer Service Agent**: 100% English...
-
Customer Service Rep
hace 7 meses
Tlahuac, México Quinio A tiempo completoQuinio es una empresa de tecnología que adquiere y construye marcas que venden a través de comercio electrónico. Nos apasionan los buenos productos y llevamos los mejores a los hogares latinoamericanos. Buscamos convertirnos en el vendedor de productos al consumo más grande en el ecosistema de e-commerce en Latinoamérica. Somos un equipo de operadores...
-
Customer Service Rep
hace 7 meses
Tlahuac, México Nexu A tiempo completo**Únete a Nexu** Somos una fintech automotriz joven con un objetivo contundente: “Empowering Dreams With Financial Simplicity”. Estamos en búsqueda de nuestro siguiente rockstar de **Customer Service Representative**, entonces, si eres una persona proactiva, orientada a resultados y te encanta enfrentar desafíos, ¡Nexu es el lugar para ti! No...
-
Service Support Specialist I
hace 7 meses
Tlahuac, México Thermo Fisher Scientific A tiempo completo**Work Schedule** Other **Environmental Conditions** Office Are you looking for a unique opportunity to make a difference in the world? Join Thermo Fisher Scientific Inc. as a Service Support Specialist I and contribute to our mission of making the world healthier, cleaner, and safer. At Thermo Fisher Scientific, we are a team of 100,000+ colleagues who...
-
Bilingual Customer Service
hace 3 días
Tlahuac, México Jobby A tiempo completo**Join our work from home team** **Telephone executives bilingual customer service** (English 100%) **no sales** Age: 18 years and older completed 6 months customer service experience preferred Advanced English I work from home. MORNING: 9:00 a.m. to 05:00 p.m. 10:00 a.m. to 06:00 p.m. 11:00 a.m. to 07:00 p.m. EVENING 12:00 to 20:00 1:00 p.m. to...
-
Customer Service Advocate
hace 7 meses
Tlahuac, México Nutanix A tiempo completo**Customer Service Advocate II** Mexico City Hungry, Humble, Honest, with heart! **The Opportunity** The CSA Worldwide Support team is composed of approximately 8 individuals across the globe strategically placed to support our clients at Nutanix. Our goal is to continue driving an excellent support model for our CSA teams while driving productivity...
-
Sr Customer Services Rep
hace 7 meses
Tlahuac, México Ecolab A tiempo completoJob Characteristics:Responsible for direct customer service activities, giving support and making solutions of medium complexity problems of internal/ external clients. Interacts with other collaborators and suppliers, solving customers' problems. Provides customer service support by processing purchase orders and customer requirements. Requires greater...
-
Agente de Servicio Al Cliente Bilingüe Home Office
hace 7 meses
Tlahuac, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en San Martín Texmelucan, Puebla**: **Agente de Servicio al Cliente Bilingüe (Home Office Disponible) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando...
-
Agente de Servicio Al Cliente Bilingüe
hace 7 meses
Tlahuac, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en San Martín Texmelucan, Puebla**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones...
-
Customer Service Agents
hace 7 meses
Tlahuac, México Webhelp A tiempo completo**Customer Service/Support** **Location** - Mexico City, Mexico*** Job Title: Customer Service Agents **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of...
-
Customer Service Funcional
hace 7 meses
Tlahuac, México Azka IT Consulting A tiempo completoDescripción **AZKAIT** es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como **Customer Service Funcional. **Funciones principales**:Se encargará del análisis - arquitectura - diseño y posiblemente implementaciones de la plataforma (como viene de...
-
Customer Service
hace 3 días
Tlahuac, México OPL LOGISTICA DEL VALLE DE MÉXICO A tiempo completoSE PARTE DE NUESTRO EQUIPO DE TRABAJO, SOMOS UNA EMPRESA LÍDER EN TRANSPORTE SOLICITAMOS: Customer Service **Requisitos**: - Escolaridad: Superior concluida - Experiência mínima de 2 años - Indispensable experiência en Transporte y Logística - Disponibilidad de horario - Dominio de paquetería Office ACTIVIDADES: - Cotización de solicitudes del...
-
Customer Service Representative
hace 7 meses
Tlahuac, México Evolve CX A tiempo completoCustomer Service Representative Company Overview: We are a new generation of BPO combined with a CX consultancy firm focused on the disruption of the industry based on the Tech/Startup world’s needs. Backed by entrepreneurs, founders and domain experts, we provide solutions for startup companies who need to outsource processes overall, we focus on...
-
Customer Service Representative
hace 1 semana
Tlahuac, México Recruiters A tiempo completo**Customer service representative** Customer Service & Logistics Empresa Líder Multinacional desarrollador, fabricante y comercializador mundial de instrumentación médica solicita: **Customer Service - Service Assistant** **Must have** - ** Inglés Indispensable: Experiência conversaciones de negocios**: - Asistencia al área de Administración de...
-
Customer Service Analyst
hace 7 meses
Tlahuac, México McCormick & Company A tiempo completo**Servicio al Cliente**: Ser la interfaz de comunicación entre el cliente y las áreas Comercial, Supply Chain y Finanzas. Para asegurar el mantenimiento de las relaciones con los clientes y coadyuvar en el cumplimiento del objetivo de las ventas, así como garantizar la calidad, satisfacción y nível de servicio a nuestros clientes. McCormick & Company,...
-
Customer Service
hace 7 meses
Tlahuac, México Eaton A tiempo completoEaton’s EPG LAC PQD Power Quality Division division is currently seeking a Customer Service. **What you’ll do**: **Job summary** Coordinate across functional disciplines in order to achieve the customer satisfaction. Manage the performance against customer requirements in accordance with contract obligations, terms and conditions. Ensure timely and...
-
Customer Service Agent
hace 7 meses
Tlahuac, México City Unscripted A tiempo completo**Customer Service Agent for City Unscripted** **Salary**: MXN 80-84 per hour (30-40 hours weekly, spread over 5 days) **Exciting Job Opportunity: Become Our Remote Customer Service Agent** Are you a proactive individual with a passion for travel? Do you enjoy engaging with people from around the world? We are looking for a Remote Customer Service Agent...
-
Customer Service Agent
hace 7 meses
Tlahuac, México City Unscripted A tiempo completo**Customer Service Agent for City Unscripted** **Salary**: MXN 80-84 per hour (30-40 hours weekly, spread over 5 days) **Exciting Job Opportunity: Become Our Remote Customer Service Agent** Are you a proactive individual with a passion for travel? Do you enjoy engaging with people from around the world? We are looking for a Remote Customer Service Agent...
-
Appointment Setter
hace 7 meses
Tlahuac, México Central Park Puppies A tiempo completo**Position Overview**: Central Park Puppies is seeking a dedicated Appointment Setter to join our team. This role involves managing and scheduling appointments, ensuring efficient communication channels between potential clients and our sales team, and contributing to our mission of connecting families with their perfect puppy companions. **Key...
-
Customer Service
hace 7 meses
Tlahuac, México GXO Opportunity A tiempo completoEn GXO estamos en busca de nuestro próximo **Customer Service** para nuestro equipo en **Estado de México.** En GXO diseñamos las cadenas de suministro más rápidas, inteligentes y eficientes. Tenemos un compromiso con la INNOVACION que CAMBIA LAS REGLAS DEL JUEGO y es una de las características que definen la tecnología logística de GXO. Estamos...