Customer Service Funcional
hace 6 meses
Descripción
**AZKAIT** es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos.
Estamos en la búsqueda de tu talento como **Customer Service Funcional.
**Funciones principales**:Se encargará del análisis - arquitectura - diseño y posiblemente implementaciones de la plataforma (como viene de caja), asimismo de pequeñas customizaciones funcionales ejemplo: (formulario que necesita un campo nuevo, workflow)
**Requisitos**:
- Dynamics 365.
- Experiência usando el customer service anterior.
- Experiência mapeando procesos a través de herramientas como Microsoft Visio.
- Experiência usando metodología SURE-STEP, noción sólida en Scrum.
- Conocimiento de toda la plataforma de Microsoft que se interrelaciona con el **customer service.**:
- Conocimiento en Copylot.
- Experiência con Power Apps y power automated para los flujos sencillos.
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