IT Help Desk Support

OverviewUltrasign De Mexico, S.A. De C.V. is seeking a highly skilled and experienced IT Support Specialist to join our team in this challenging role as Help Desk Engineer.

**Position Title**: IT Help Desk Reports To: Network Engineer Department: Tijuana Plant Summary of Position: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Response to IT ticket system, runs diagnostic programs, isolates problem, and determines and implements a solution. - Maintain daily...

About MammotomeMammotome, a leading provider of innovative medical solutions, seeks an IT Support Intern to join our team in Tijuana, Mexico. As a member of our IT department, you will play a crucial role in ensuring the smooth operation of our systems and infrastructure.Job SummaryWe are looking for a highly motivated and detail-oriented individual to...

Somos una empresa con más de 100 años en el mercado colaboramos con grandes ligas como NBA; NFL; MLS entre otras, nos distingue la calidad en el servicio, uso innovador de tecnología y un excelente ambiente de trabajo, buscamos en México Coordinador Especialista de TI Bilingüe para atención a incidencias de los equipos de Mexico y EEUU Crecimiento...

**Responsibilities**: - Assisting offices in multiple states to ensure that computers and networking are in place - Working closely with corporate support teams - Managing multiple projects - Working with senior management to support the execution of company strategy - Assisting with the integration of new locations, as added - Providing IT support for the...

**Responsibilities**: - Assisting offices in multiple states to ensure that computers and networking are in place - Working closely with corporate support teams - Managing multiple projects - Working with senior management to support the execution of company strategy - Assisting with the integration of new locations, as added - Providing IT support for the...

Gerente Help Desk Country: Mexico **WHAT YOU WILL BE DOING** Supervisar y vigilar las acciones de inversión del área, a través de la operativa diaria de solicitudes de inversión de los clientes y asesorando a los Ejecutivos, empleados de Sucursales y Zonales de Banca Plus con estrategias de inversión a ofrecer, con el objetivo de maximizar los...

**Vacante para la empresa Empleando Mexico en Tijuana, Baja California**: Join our great team! Important Contact Center is looking for your talent in Tijuana as a Help Desk Agent. Functions: - Attention and follow-up to customer requests - Reservation, confirmation and changes of appointments - Preparation of reports - Closing of...

**Activities**: - Perform periodic system maintenance; - Providing assistance to employees or customers about technology; - Perform diagnostics of hardware and software malfunctions; - Find solutions to any failures and implement them; - Replace damaged or malfunctioning parts of equipment when necessary; - Make the request of the new pieces when they are...

Descripción y detalle de las actividades - Independently solving standard tickets; Support in difficult situations with guidance from supervision and collaborate with other IT teams globally on ticket resolution (including external support) - New computers preparation / replacement / disposal and support for cell phones (iPhone and Android) and wireless...

**RESPONSIBILITIES**: Tracks all Help Desk requests through to completion. Maintains current status of, and updates information in regards to support tickets within the Help Desk tracking system. Maintain communication to end-user on all support tickets until the problem is resolved and the support ticket is closed. Insures that the IT Operations Manager is...

Descripción y detalle de las actividades Experiência y requisitos Required Competencies, Skills and Abilities - Proven experience as a help desk technician or other customer support role. - Tech savvy with working knowledge of office automation products, databases and remote control. - Good understanding of computer systems, mobile devices, and other...

Here at** SmallWorld Financial Services**, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets...

Descripción y detalle de las actividades - Independently solving standard tickets; Support in difficult situations with guidance from supervision and collaborate with other IT teams globally on ticket resolution (including external support) -New computers preparation / replacement / disposal and support for cell phones (iPhone and Android) and wireless...

Overview: As the newest member of our Information Technology department, you will be responsible for the proper follow up and resolution of tickets submitted by our users. In a teamworking environment, you will be responsible for the proper functionality of software and hardware components from our operative and administrative...

**Major Responsibilities** - Respond to IT Support tickets, including initial triage - Resolve tickets, based on Knowledge Base articles, Standard Work, or personal troubleshooting - Escalate tickets, as required as per Standard Work - Procure standard IT equipment, via standard process - Install, configure, and basic troubleshooting support for all...

If you’re a motivated and self-driven person who is ready to grow in the IT Helpdesk area, this role will help you gain the experience you need to keep escalating your technical skills. Main Activities: - Provide support to customers in a courteous and timely manner. - Follow up on assigned and incoming tickets. - Communicate and share knowledge with the...

Company Description **Job Description**: Provide support for the local desktop environment by creating, triaging, escalating or completing requests and issues to support Manufacturing systems / production floor devices (computers, tablets, scanners, label makers etc.) & End Users. This entails activities that cannot be done remotely by the Service Desk....

**Vacante para la empresa KM Headhunters de Mexico en Fracc. Las Palmas -Tijuana, Baja California**: Manage daily IT operations, - Lead and support a team of IT employees and contractors including conducting regular meetings to ensure alignment with goals and objectives. - Must be hands-on with the infrastructure and operations. - Implement and maintain...

This is a fast paced industry and clients demand the highest levels of service from our global help desk team. This is a junior position with excellent career opportunities to progress within the business. **Position responsibilities include**: - Be an escalation point to other divisions - Work on open tickets to resolution and/or develop workarounds until...