Customer Support Specialist Ii

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. What you’ll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issue - Provide carriers...

ABOUT THE ROLE Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and...

**About the Role** This role, in our Monterrey center of excellence, is responsible for operational success with one or more of our Canadian customers. This includes making sure freight is delivered on-time and efficiently. - Manage day-to-day aspects of booking, shipping, tracking - Secure capacity for loads - Contact carrier to obtain status of...

**About the Role** Transpalce, an Uber Freight company, is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing...

**Primary Job Accountabilities** - Manage day-to-day aspects of booking, shipping, tracking, and billing on import, export, and US domestics shipments, while negotiating competitive rates for those shipments. - Freight Covered Every Day-Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures. - Proactive...

Additional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...

PRIMARY JOB ACCOUNTABILITIES - Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments. - Freight Covered Every Day-Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures. - Customer Relationship-Consistent and professional communications; effective, prompt...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

This role in our Monterrey Center of Excellence supports our US Transportation Management Operations. This team is responsible for financial accuracy and adherence to customer processes in our transportation management system (TMS). The team also generates and implements ideas for process and system improvements that lead to improved carrier and customer...

This role in our Monterrey Center of Excellence supports our US Transportation Management Operations. This team is responsible for financial accuracy and adherence to customer processes in our transportation management system (TMS). The team also generates and implements ideas for process and system improvements that lead to improved carrier and customer...

**This team works an alternate schedule. Hours are 07:00 am to 6:00 pm with a one hour lunch. Team members are scheduled to work four days; then they are off four days.** What You’ll Do - Be a Problem Solving Expert: Provide carriers with prompt updates on their escalations while maintaining facility and/or customer communication to solve the carrier’s...

**This team works an alternate schedule. Hours are 10:00 am to 9:00 pm with a one hour lunch. Team members are scheduled to work four days; then they are off four days.** What You’ll Do - Be a Problem Solving Expert: Provide carriers with prompt updates on their escalations while maintaining facility and/or customer communication to solve the carrier’s...

Administración y seguimiento diario de los embarques asignados por DC y frontera. - Tener el sistema actualizado - Entrega de documentos a líneas transportistas. - Asegurar cruces. - Entregas acordes appointment. - Detectar y atender prioridades en base RDD y requerimientos especiales. - Relación con el cliente: comunicaciones consistentes y...

**Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

Ware Malcomb has an exciting opportunity for an IT Support Specialist in our Monterrey office! The IT Support Specialist is responsible for supporting our end users in the Mexico offices, and other locations as assigned by IT leadership. This help desk role has the primary responsibility of troubleshooting and/or triaging tickets from team members in the...

This position in our Monterrey Center of Excellence supports scheduling processes for our digital brokerage operations in the US and Canada. - Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Build and schedule loads in our systems - Provide top-tier customer service and schedule all appointments in a timely...

Title: EDI Support Specialist Location: Monterrey, NL Type: Full-time Description: The EDI Support Specialist will be responsible for configuring, maintaining, and troubleshooting EDI systems and interfaces for the organization. They will ensure the smooth flow of data between the organization and its trading partners, monitor, and analyze EDI data,...