Customer Support Specialist I

**ABOUT THE ROLE** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. **WHAT THE CANDIDATE WILL DO** - Use TMS to process shipment entries and...

**Vacante para la empresa Transplace de Mexico en San Jeronimo - Monterrey, Nuevo León**: Descripción Be part of Uber Freight! We are looking for a**Customer Support Specialist I - Digital Brokerage - Appointments** You will be responsible for setting pick-up and delivery appointments and generating ideas for process and system changes that lead to...

ABOUT THE ROLE Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and...

**Vacante para la empresa Transplace de Mexico en Monterrey, Nuevo León**: **ABOUT THE ROLE**: Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered;...

What you’ll do - Perform time-sensitive, front-line, customer - and carrier-facing tracking - Provide top-tier carrier and customer service - Support fast-paced account operations - Process improvement - Communicate with and provide feedback to improve on or create tracking processes - Other responsibilities as assigned Basic qualifications - Bachelor’s...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit,...

Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes - Empowered participation in the development, implementation, and automation of critical business processes - Build and schedule loads in our...

Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes - Empowered participation in the development, implementation, and automation of critical business processes- Build and schedule loads in our...

Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes - Empowered participation in the development, implementation, and automation of critical business processes - Build and schedule loads in our...

Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Build and schedule loads in our systems - Provide top-tier customer service and schedule all appointments in a timely manner - Support fast-paced, centralized operational account operations - Process improvement - Communicate with and provide feedback to the...

This position in our Monterrey Center of Excellence supports scheduling processes for our digital brokerage operations in the US and Canada. - Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Build and schedule loads in our systems - Provide top-tier customer service and schedule all appointments in a timely...

This Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. **What you’ll do** - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...

Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide sufficient comments for communication to customer - Monitor and troubleshoot any...

Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes - Empowered participation in the development, implementation, and automation of critical business processes - Build and schedule loads in our...

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ABOUT THE ROLE Uber Freight is looking for experienced customer service professionals with a background in transportation management, supply chain, and/or logistics. Our specialists will manage transportation functions to ensure daily contact with carriers, receivers, and shippers to obtain updates status of pickup and delivery appointments of tendered...

This role in our Monterrey center of excellence is an appointments expert supporting the digital brokerage division. The team is responsible for setting pick-up and delivery appointments and generating ideas for process and system changes that lead to improved process efficiency and/or carrier or customer experience improvement. - Perform time-sensitive,...

This role in our Monterrey center of excellence is an appointments expert. The team is responsible for setting pick-up and delivery appointments and generating ideas for process and system changes that lead to improved process efficiency and/or carrier or customer experience improvement. - Perform time-sensitive, front-line, customer and carrier-facing work...

Posted Friday, April 12, 2024 at 5:00 AM PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams....