Sales Order Administrator Lead H/m

hace 2 semanas


Tijuana, México Safran A tiempo completo

**Description du poste**:
The Sales Order Administrator is responsible for processing internal and external customer purchase orders. The Sales Order Administrator coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the Customer. They will update changes of order dates and ensure adherence with contractual obligations. The Sales Order Administrator is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.

**Description compl�mentaire**:

- Ensure sales orders are processed accurately and entered within a timely manner using company ERP system
- Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly
- Validate entered order information by checking against customer purchase orders
- Maintain a PO entry tracker to provide visibility to the Contracts and Accounting teams
- Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts

Additional Duties: Responsible for coaching and mentoring other Sales Order Administrators (Level 1-3)
Other Skills: High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines
**Exigences du poste**:
Education: High school diploma required; Bachelor's degree preferred
Experience: 8+ years of data entry and customer service experience

**Sp�cificit� du travail**:
YES

Safran est un groupe international de haute technologie operant dans les domaines de l'aeronautique (propulsion, equipements et interieurs), de l'espace et de la defense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aerien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implante sur tous les continents, le Groupe emploie 92 000 collaborateurs pour un chiffre d'affaires de 23,2 milliards d'euros en 2023, et occupe, seul ou en partenariat, des positions de premier plan mondial ou europeen sur ses marches. Safran s'engage dans des programmes de recherche et developpement qui preservent les priorites environnementales de sa feuille de route d'innovation technologique.
Safran est la 1ere entreprise du secteur aeronautique et defense du classement World's Best Companies 2023 du magazine TIME.

Safran Cabin fournit les interieurs de cabines complets, les systemes et les equipements les plus innovants du secteur. 11,000 employes mettent leur expertise au service de ses clients du monde entier, offrant des produits qui ameliorent l'experience passager et faciles à configurer sur toutes les plateformes.

BAC+3, BAC+4
Supérieure à 8 ans



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