Order Processing

hace 7 meses


Tijuana, México North American Production Sharing de México A tiempo completo

**Vacante para la empresa North American Production Sharing de México en Tijuana -Tijuana, Baja California**:
**Order management specialist(Order processing)**
- Se asegura que el cliente este correctamente atendido solucionando y dando resultados con un alto sentido de responsabilidad en un corto periodo de tiempo.
- Revisar constantemente Sales Force para detectar y darle solución a los casos de transferencias, RMA’s y órdenes de venta. Las transferencias son realizadas por medio del programa AUTO. Los RMA’s, así como órdenes de venta son generados en Oracle.
- Se encarga de crear números de serie por medio de Install Base de Oracle, para equipos que no tienen visible el número de serie.
- Dar soporte a clientes en el manejo de cuentas por medio de la página web de la compañía. Guiándolo y entrenándolo para hacer transacciones como RMA’s/órdenes y transferencias en el mismo portal.
- Dar recepción y manejo de órdenes de venta RMA.
- Seguimiento a la recepción y manejo de órdenes de venta RMA.

**Requisitos**
- Carrera profesional o trunco
- Experiênciamínima de 2 años en puesto similar.
- Inglés Avanzado.
- Manejo de CRM, Oracle / Sales force

**Nível de educación deseada**:
Superior - trunco

**Nível de experiência deseada**:
Nível Medio

**Función departamental**:
Atención al cliente

**Industria**:
Telecomunicaciones por satélite

**Habilidades**:

- Bilingue
- SAP
- SaleForce
- Ingles



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