Customer Service Representative
hace 6 meses
¿QUÉ ESTAMOS BUSCANDO?
Dentro de nuestro equipo de nuestro equipo de Customer Service para atender el mercado de México, estamos buscando una nueva persona apasionada de la atención al cliente y la organización de actividades de manera remota
¿QUÉ ES HILTI?
Hilti es donde la innovación está mejorando la productividad, la seguridad y la sustentabilidad en la industria de la construcción global y más allá. Donde las sólidas relaciones con los clientes crean soluciones que construyen un futuro mejor. Donde hay orgullo y un sentido de pertenencia en nuestras 120 ubicaciones, que llega directamente a nuestras vidas y hogares. Donde las personas exploran posibilidades, maximizan su potencial, son dueños de su desarrollo personal y disfrutan de carreras duraderas.
¿EN QUÉ CONSISTE LA POSICIÓN?
- Dentro de nuestro equipo de Customer service algunas de tus responsabilidades incluirán:
- Seguimiento a pedidos, ordenes de servicio, envios
- Verificación de estatus de facturación
- Manejo de reclamos
- Venta cruzada
- Actividades de soporte a cliente interno y externo
- Atención a clientes para Argentina y Chile
**HILTI Mexicana ha sido calificada dentro del top 5 de la encuesta Great Place to Work los ultimos años.**
***
¿QUÉ OFRECEMOS?
En Hilti nos preocupa tu bienestar personal y profesional, por eso creamos planes de desarrollo de vida y carrera a tu medida; además de esto tu compensación estará compuesta por:
- Salario Base
- Bonos por desempeño
- Vales de despensa
- Seguro de gastos médicos mayores
- Seguro de vida
- 40 Dias de aguinaldo
¿QUÉ NECESITAS PARA APLICAR?
- Licenciatura en curso o culminada (preferente)
- Experiência mínima de 2 años en el área de atención a clientes o ventas vía telefónica
- Gestión de actividades multicanal
- Disponibilidad para trabajar en un esquema Híbrido
- Preferentemente manejo de algún CRM
¿PORQUÉ DEBERÍAS APLICAR?
Dentro de HILTI nos caracteriza el tener equipos diversos y multi culturales
Hilti está comprometido a emplear una fuerza laboral diversa. Candidatos cualificados serán considerados sin importar raza, color, religión, genero, nacionalidad, edad, orientación sexual, identidad de género, expresión de género, discapacidad, entre otros.
**APPLY NOW**
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**Save**
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**Be Where You Belong**:
Find your future in a market-leading business with a truly caring and performance-driven culture.
**Who We Are**
**Explore your strengths**:
Here at Hilti, we focus on potential over track record, giving you the chance to build on your strengths and grow your skills
**Who We Are**
**Build a better future**:
Ever since our foundation, we have focused on innovation to drive our success and help build a better future for our customers.
**How We Work
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