Customer Experience Supervisor

Company dedicated to federal cargo transportation specialized in refrigeration, due to growth and development, seeks: Customer experience manager Objective: Monitor interactions with customers, by planning strategies that increase customer satisfaction. Activities: Create and develop the international customer service department. Strengthen negotiations...

**Job Summary**This role is responsible for enhancing customer satisfaction and resolving a variety of moderately complex issues while collaborating with cross-functional teams. The role maintains positive customer relationships, gathers and analyzes feedback, and tracks key performance metrics to share insights with management. The role participates in...

**Job Summary** - This role is responsible for managing the order entry process, maintaining customer records and CRM data. Identifies process improvements, and offers support to the sales team. Analysis information received in order to process and deliver correct results to Sales Team. The role facilitates communication with internal and external...

**Job Summary** - This role is responsible for managing the order entry process, maintaining customer records, create Customer Master Data and provide service related to IDs to several intern areas. Identifies process improvements, and offers support to the sales team. Analysis information received in order to process and deliver correct information to Sales...

**Job Summary**- This role is responsible for managing the order entry process, maintaining customer records and CRM data. Identifies process improvements, and offers support to the sales team. Analysis information received in order to process and deliver correct results to Sales Team. The role facilitates communication with internal and external...

Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Experience Analyst. The successful candidate will be responsible for managing the order entry process, maintaining accurate customer records, and providing exceptional customer service.Key ResponsibilitiesAnalyze customer requests to ensure accurate...

Key Responsibilities:The Customer Service Representative will serve as the primary point of contact for regular, on-going customer accounts on daily operational matters. This includes resolving operational issues related to the end-to-end sales process, such as order status, returns, and deliveries, invoicing, and post-sales programs.In addition to resolving...

Job Summary:The Qualtrics XM Technical Lead will be a pivotal member of the global Customer Experience Listening team within a leading technology company. The role will leverage Qualtrics' Experience Management (XM) platform, including XM Engage and XM Discover, to design, implement, and optimize customer feedback programs, ensuring seamless integration of...

Overview: **Position**: Sr. Analyst, Quality Control, Customer Experience **Level**: Staff IV **Recruiter**: Manuel Garcia **Manager**: Salvador Huerta, Manager, Customer Experience **Site**: This position is available in Las Fuentes and Queretaro THE ROLE: The person responsible for Quality Control must have advanced knowledge in mechanisms for the...

**Job Summary** - This role is responsible for improving the customer experience and handling a variety of issues and concerns while working closely with cross-functional teams. The role maintains positive customer relationships, gathers and analyzes feedback, and tracks key performance metrics to share insights with the management. The role participates in...

_**Global Group**_ **Leader in Access solutions. We help people every day to feel safe, secure and experience a more open world.** Job Description: Provide administration and day-to-day hands-on support to the order entry and customer service team, with functional responsibilities, which includes, among others, the processing of eBusiness trade orders in...

**Job description**: This is an Order Management role within the US Customer Operations Indirect team, supporting the US Market. Customer facing role with strong partner engagement. Accountable for order execution, backlog management to support customer requirements, to enable HPs financial objectives. - **_ Responsibilities: _** - Acts as a first point of...

**Job description**: This is an Order Fulfilment role within the US Customer Operations Indirect team, supporting the US Market. Customer facing role with strong partner engagement. Accountable for order execution, backlog management to support customer requirements, to enable HPs financial objectives. - **_ Responsibilities: _** - Acts as a first point of...

**Job description**: This is an Order Fulfilment role within the US Customer Operations Indirect team, supporting the US Market. Customer facing role with strong partner engagement. Accountable for order execution, backlog management to support customer requirements, to enable HPs financial objectives. - **_ Responsibilities: _** - Acts as a first point of...

Overview: Recruiter: Montserrat Tavares Position reports to: Gabriela Hernández The GBS R&R Supervisor is responsible for supervising the daily operations of the Member Operations Transactional GBS audit team. The supervisor will monitor the audit team certifying proper procedures and guidelines are being followed. Moreover, the audit supervisor will be...

**Job Summary** - This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying opportunities for cross-selling or upselling....

**Job Summary**- As a key member of the Hewlett Packard team, this role is responsible for acting as the primary point of contact for addressing customer concerns while maintaining accurate records of all interactions to share insights with internal teams. The role involves collecting and analyzing customer feedback, escalating complex issues, and...

CSR (customer support representative) is involved in the end to end process of an order: since order is submitted by the customer and until it is delivered and invoiced. **Job Summary** - This role is responsible for improving the customer experience and handling a variety of issues and concerns while working closely with cross-functional teams. The role...

**Job Summary** CSR (customer support representative) owns the End to End process of an orde: since order is submitted by the customer and until it is delivered and invoiced. Cross collaborates with multiple functions (Sales Ops, Sales, Finance, etc) to accelerate the flow of the order and resolution of complex problems and delivering best customer...

Job SummaryWe are seeking a highly skilled Enterprise Customer Support Representative to join our team at Hewlett Packard. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and resolving a variety of moderately complex customer issues in a timely and satisfactory manner.Key...