Customer Experience Analyst

**Job Summary** - This role is responsible for managing the order entry process, maintaining customer records and CRM data. Identifies process improvements, and offers support to the sales team. Analysis information received in order to process and deliver correct results to Sales Team. The role facilitates communication with internal and external...

Overview: **Position**: Sr. Analyst, Quality Control, Customer Experience **Level**: Staff IV **Recruiter**: Manuel Garcia **Manager**: Salvador Huerta, Manager, Customer Experience **Site**: This position is available in Las Fuentes and Queretaro THE ROLE: The person responsible for Quality Control must have advanced knowledge in mechanisms for the...

Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Experience Analyst. The successful candidate will be responsible for managing the order entry process, maintaining accurate customer records, and providing exceptional customer service.Key ResponsibilitiesAnalyze customer requests to ensure accurate...

Job Summary: The Qualtrics Technical Lead will be a pivotal member of the global Customer Experience Listening team. This role will leverage the Qualtrics XM platform to design, implement, and optimize customer feedback programs, ensuring seamless integration of customer insights into the company's broader CX strategy.Key Responsibilities: Configure and...

Company dedicated to federal cargo transportation specialized in refrigeration, due to growth and development, seeks: Customer experience manager Objective: Monitor interactions with customers, by planning strategies that increase customer satisfaction. Activities: Create and develop the international customer service department. Strengthen negotiations...

**Job Summary**- This role is responsible for managing the order entry process, maintaining customer records and CRM data. Identifies process improvements, and offers support to the sales team. Analysis information received in order to process and deliver correct results to Sales Team. The role facilitates communication with internal and external...

About the RoleWe are seeking an experienced Customer Experience Resolution Specialist to join our team at Hewlett Packard. This role is responsible for delivering exceptional customer experiences and resolving complex issues in a timely and satisfactory manner.Key ResponsibilitiesResolve moderately complex customer issues through effective communication,...

Job Summary: The CX Insights Manager will be a pivotal member of the global Customer Experience Listening team within Hewlett Packard. This role will leverage Qualtrics' Experience Management (XM) platform, including XM Engage and XM Discover, to design, implement, and optimize customer feedback programs, ensuring seamless integration of customer insights...

Key Responsibilities:The Customer Service Representative will serve as the primary point of contact for regular, on-going customer accounts on daily operational matters. This includes resolving operational issues related to the end-to-end sales process, such as order status, returns, and deliveries, invoicing, and post-sales programs.In addition to resolving...

Job SummaryWe are seeking a highly skilled Customer Experience Excellence Specialist to join our team at Hewlett Packard. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and resolving complex customer issues in a timely and satisfactory manner.Responsibilities:Resolve moderately complex...

Job SummaryThe Hewlett Packard Customer Experience Manager will be a pivotal member of the global Customer Experience team. The role will leverage Qualtrics' Experience Management (XM) platform to design, implement, and optimize customer feedback programs.Main ResponsibilitiesConfigure and manage Qualtrics XM Engage tools to capture, analyze, and report on...

**Key Responsibilities**As a key member of the Hewlett Packard team, the Operational Process Analyst will drive multiple complex operational processes throughout the entire sales cycle. This includes configuration and quote, deal coordination, bid management, margin analysis, Customer Resource Management, revenue recognition, invoicing, and organizational...

About the RoleAt Micron, we're pushing the boundaries of what's possible with memory and storage solutions. As a Business Operations Strategy Analyst, you'll play a key role in driving our vision forward by analyzing and optimizing business processes to enhance our customer experience.

**North Americas and LATAM customer ops financial analyst & FP&A. If you love taking challenges in a moving environment this position is for you.** **Description** **This Customer ops analyst will be**: - The SME for any new Financial Flows implementation - The Customer ops interlocutor for all Supply Chain related points - Accountable for approval Matrix...

**Job description**: As a Dispute Resolution Analyst for North America Direct Customer Operations, you are in charge of working alongside stakeholders (Collections, Customer Ops, Logistics, Customer Master, B2B team, etc) to investigate, and take corrective actions towards invoices that have been disputed by the customer. - Responsibilities:_ - Acts as a...

Collection Analyst will be in charge of handling medium and large accounts for indirect Collections in the Latin America region. This is a customer face-oriented role, responsible for collecting open AR, addressing issues affecting cash collection. The role manages an access database for deficiency accounts and resolves discrepancies. The role negotiates...

**SYSTEM ENGINEER ANALYST - HYBRID** Location Tlaquepaque, Mexico **Pacesetting. Passionate. Together.** HELLA is a listed, internationally positioned automotive supplier operating under the umbrella brand FORVIA. Within this de facto group, HELLA stands for high-performance lighting technology and automotive electronics. At the same time, the Company...

Job Summary">We are seeking an experienced Financial Analyst to join our team as a North Americas and LATAM Customer Ops Financial Analyst & FP&A. This role will be responsible for providing financial analysis and support to the customer operations team.About the Role">This is a challenging and rewarding role that requires strong analytical skills, excellent...

Job DescriptionWe are seeking an experienced Transformation Lead to spearhead our digital customer experience initiatives. As a key member of our team, you will be responsible for driving the delivery of large-scale programs that enhance our customers' shopping experiences.About UsHewlett Packard is a leading technology company that imagines the future and...

Descripción: **Jr, Analyst, Member Compensation Accounting** **|** **L** **evel: Staff II** **Recruiter: Paulina Rivera** **This position reports to: Daniela Torres, Manager I, Member Compensation Accounting** Jr. Analyst, Member Compensation Accounting will be in charge of support to Supervisor, Member Compensation Accounting to process Commissions,...