Customer Experience Specialist

About the RoleWe are seeking an experienced Customer Experience Resolution Specialist to join our team at Hewlett Packard. This role is responsible for delivering exceptional customer experiences and resolving complex issues in a timely and satisfactory manner.Key ResponsibilitiesResolve moderately complex customer issues through effective communication,...

**Job Summary**This role is responsible for enhancing customer satisfaction and resolving a variety of moderately complex issues while collaborating with cross-functional teams. The role maintains positive customer relationships, gathers and analyzes feedback, and tracks key performance metrics to share insights with management. The role participates in...

**Job Summary**- This role is responsible for managing the order entry process, maintaining customer records and CRM data. Identifies process improvements, and offers support to the sales team. Analysis information received in order to process and deliver correct results to Sales Team. The role facilitates communication with internal and external...

Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Experience Analyst. The successful candidate will be responsible for managing the order entry process, maintaining accurate customer records, and providing exceptional customer service.Key ResponsibilitiesAnalyze customer requests to ensure accurate...

Job Summary: The Qualtrics Technical Lead will be a pivotal member of the global Customer Experience Listening team. This role will leverage the Qualtrics XM platform to design, implement, and optimize customer feedback programs, ensuring seamless integration of customer insights into the company's broader CX strategy.Key Responsibilities: Configure and...

Job Title: Customer Support Specialist - E-commerceIn this role, you will serve as the first point of contact for customers via phone, email, and chat, providing expert-level customer service and ensuring timely resolution of customer inquiries.Key Responsibilities:Respond to customer inquiries and resolve issues in a professional and courteous mannerUse...

Job OverviewHewlett Packard seeks a highly motivated and detail-oriented Customer Engagement Specialist to join our team. In this role, you will be responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams.The successful candidate will collect and...

Job Summary: The CX Insights Manager will be a pivotal member of the global Customer Experience Listening team within Hewlett Packard. This role will leverage Qualtrics' Experience Management (XM) platform, including XM Engage and XM Discover, to design, implement, and optimize customer feedback programs, ensuring seamless integration of customer insights...

We are seeking a skilled Data-Driven Customer Insights Specialist to join our team. This role will focus on analyzing customer data to drive business growth and improvement.Job Description:The ideal candidate will have hands-on experience with SQL, data visualization tools like PowerBi/Tableau/Looker/Datastudios, and a strong desire to create customer...

**Customer Service Opportunity at Cs Enterprises At Connectnet**At Cs Enterprises At Connectnet, we are seeking a skilled Multilingual Customer Support Specialist to join our team. This role will play a vital part in bridging the gap between our company and Spanish and English-speaking customers.**About the Role:**We are looking for an exceptional individual...

About the Role:Arrow Electronics is seeking a highly skilled Customer Support Specialist to join our Digital Team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Serve as the first point of contact for inbound customer inquiries, providing...

Job SummaryThe Hewlett Packard Customer Experience Manager will be a pivotal member of the global Customer Experience team. The role will leverage Qualtrics' Experience Management (XM) platform to design, implement, and optimize customer feedback programs.Main ResponsibilitiesConfigure and manage Qualtrics XM Engage tools to capture, analyze, and report on...

**Job Overview**A career opportunity exists for a skilled Customer Support Specialist at Arrow Electronics, Inc. to join our team in Tlaquepaque, Mexico.**About the Role**This position is responsible for supporting internal and external customer service, sales support, and customer engagements. The ideal candidate will be an expert in maintaining performance...

About the Role:Arrow Electronics is seeking a highly skilled Customer Support Specialist to join our Digital Team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities: Serve as the first point of contact for inbound customer inquiries, providing...

Job OverviewHewlett Packard is seeking a skilled Customer Support Specialist to join our sales operations team. In this role, you will serve as the primary point of contact for regular and top-tier customer accounts, providing daily operational support and resolving complex issues.

About the Role">This position is responsible for serving as the primary point of contact for addressing customer inquiries and concerns while maintaining accurate records of all interactions to share insights with internal teams. The role collects and analyzes customer feedback, escalates complex issues, and collaborates with the team to identify...

About the RoleWe are seeking a skilled Customer Advocacy Specialist to join our Industrial Print Sales team. In this role, you will be responsible for managing end-to-end customer claims processes, from data collection and case analysis to settlement drafting and deployment.Key Responsibilities

Job Summary:The Qualtrics XM Technical Lead will be a pivotal member of the global Customer Experience Listening team within a leading technology company. The role will leverage Qualtrics' Experience Management (XM) platform, including XM Engage and XM Discover, to design, implement, and optimize customer feedback programs, ensuring seamless integration of...

Job SummaryAs a key member of our customer support team, the CSR (customer support representative) owns the end-to-end process of an order, from submission by the customer to delivery and invoicing. This role requires cross-functional collaboration with teams such as Sales Ops, Sales, Finance, and others to accelerate the order flow and resolve complex...

**Job Summary**:We are seeking a highly skilled Customer Support Associate to join our team at Arrow Electronics. As a key member of our support team, you will be responsible for providing exceptional internal and external customer service, interfacing directly with customers, and recommending solutions and/or action plans to internal sales team staff.Main...