Customer Success Executive

hace 2 meses


Colonia Lomas de Chapultepec, México C3ntro Telecom A tiempo completo

Empresa Líder en Telecomunicaciones con servicios de Carrier, Productos de Voz, Datos, SMS, Call Center, Videoconferencias y Soluciones empresariales de Comunicaciones Unificadas, se encuentra en la búsqueda de profesionales con alto potencial, para ocupar la posición de:
**CUSTOMER SUCCESS EXECUTIVE - MICROSOFT 365**

**Objetivo**

Ser el aliado estratégico de nuestros clientes, logrando el éxito mediante la adopción tecnológica de nuestros productos y servicios Microsoft, al mismo tiempo ayudar a lograr relaciones comerciales de largo plazo.

**Requisitos**:

- Conocimiento en el uso de diferentes herramientas de Microsoft 365 como: Teams, Planner, SharePoint, OneDrive, Power Automate, etc.
- Inglés avanzado.
- **Experiência en capacitación y/o demostración de productos, excelente desempeño con la gente y con grupos de personas.**:

- Apasionado por la tecnología.
- **Apasionado por relacionarse con clientes y gran creador de relaciones de confianza.**

**Responsabilidades**:

- Asegurar la adopción y consumo (uso) de diferentes servicios de Microsoft 365 en cuentas asignadas.
- Resolver retos que presentan los clientes por medio de la adopción de Microsoft 365.
- Detectar oportunidades para generar UP Sales en clientes actuales
- Ser una pieza clave en la satisfacción del cliente y ayudar a lograr relaciones comerciales a largo plazo.

**Competencias**:

- Planeación y seguimiento
- Orientado a resultados
- Negociaciones ganar-ganar
- Solución de problemas
- Proactividad y atención al detalle
- Habilidades de comunicación verbal y escrita impecables

**Ofrecemos**:

- Sueldo competitivo
- Prestaciones superiores a las de ley
- Aprendizaje continuo

Zona para laborar: Ciudad de México

Interesados que cubran con el perfil, favor de postularse por este medio o enviando su CV al correo que aparece en la parte superior.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $18,000.00 - $20,000.00 al mes

Horario:

- Turno de 10 horas

Prestaciones:

- Caja de ahorro
- Opción a contrato indefinido
- Seguro de gastos médicos mayores
- Seguro de la vista
- Seguro dental
- Trabajo desde casa

Experiência:

- Capacitación empresarial: 1 año (Obligatorio)
- Adopción tecnológica: 1 año (Obligatorio)

Lugar de trabajo: Empleo presencial



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