Customer Success Executive
hace 2 meses
Empresa Líder en Telecomunicaciones con servicios de Carrier, Productos de Voz, Datos, SMS, Call Center, Videoconferencias y Soluciones empresariales de Comunicaciones Unificadas, se encuentra en la búsqueda de profesionales con alto potencial, para ocupar la posición de:
**CUSTOMER SUCCESS EXECUTIVE - MICROSOFT 365**
**Objetivo**
Ser el aliado estratégico de nuestros clientes, logrando el éxito mediante la adopción tecnológica de nuestros productos y servicios Microsoft, al mismo tiempo ayudar a lograr relaciones comerciales de largo plazo.
**Requisitos**:
- Conocimiento en el uso de diferentes herramientas de Microsoft 365 como: Teams, Planner, SharePoint, OneDrive, Power Automate, etc.
- Inglés avanzado.
- **Experiência en capacitación y/o demostración de productos, excelente desempeño con la gente y con grupos de personas.**:
- Apasionado por la tecnología.
- **Apasionado por relacionarse con clientes y gran creador de relaciones de confianza.**
**Responsabilidades**:
- Asegurar la adopción y consumo (uso) de diferentes servicios de Microsoft 365 en cuentas asignadas.
- Resolver retos que presentan los clientes por medio de la adopción de Microsoft 365.
- Detectar oportunidades para generar UP Sales en clientes actuales
- Ser una pieza clave en la satisfacción del cliente y ayudar a lograr relaciones comerciales a largo plazo.
**Competencias**:
- Planeación y seguimiento
- Orientado a resultados
- Negociaciones ganar-ganar
- Solución de problemas
- Proactividad y atención al detalle
- Habilidades de comunicación verbal y escrita impecables
**Ofrecemos**:
- Sueldo competitivo
- Prestaciones superiores a las de ley
- Aprendizaje continuo
Zona para laborar: Ciudad de México
Interesados que cubran con el perfil, favor de postularse por este medio o enviando su CV al correo que aparece en la parte superior.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $18,000.00 - $20,000.00 al mes
Horario:
- Turno de 10 horas
Prestaciones:
- Caja de ahorro
- Opción a contrato indefinido
- Seguro de gastos médicos mayores
- Seguro de la vista
- Seguro dental
- Trabajo desde casa
Experiência:
- Capacitación empresarial: 1 año (Obligatorio)
- Adopción tecnológica: 1 año (Obligatorio)
Lugar de trabajo: Empleo presencial
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