Supervisor-at Your Service
hace 4 meses
**Job Number** 24148520
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.
Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
-
Mgr-at Your Service
hace 4 meses
15670, Ciudad de México, CDMX Marriott International, Inc A tiempo completo**Job Number** 24157718 **Job Category** Rooms & Guest Services Operations **Location** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the successful functioning of the...
-
Supervisor-at Your Service
hace 4 meses
15670, Ciudad de México, CDMX Marriott International, Inc A tiempo completo**Número de Empleo** 24148520 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Atender, registrar y procesar todas...
-
Supervisor-at Your Service
hace 2 meses
Ciudad de México, CDMX Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24192154 **Job Category**Rooms & Guest Services Operations **Location**The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico, 1219 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Answer, record, and process all guest calls, requests,...
-
Supervisor-at Your Service
hace 2 meses
Ciudad de México, CDMX Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24192154 **Job Category**Rooms & Guest Services Operations **Location**The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico, 1219 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Atender, registrar y procesar todas las llamadas, las solicitudes,...
-
Mgr-at Your Service
hace 4 meses
15670, Ciudad de México, CDMX Marriott International, Inc A tiempo completo**Número de Empleo** 24157718 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador...
-
Agent-at Your Service
hace 2 meses
Ciudad de México, CDMX Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24196209 **Job Category**Rooms & Guest Services Operations **Location**The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico, 1219 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Operar la central telefónica para atender las llamadas. Procesar...
-
Guest Service Supervisor
hace 4 meses
Ciudad de México, CDMX Hilton A tiempo completoGuest Service Supervisor An Executive Lounge Manager-Supervisor is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested. **What will I be doing?** As an Executive Lounge Manager-Supervisor, you are responsible for the...
-
Agent-at Your Service
hace 2 meses
Ciudad de México, CDMX Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24188138 **Job Category**Rooms & Guest Services Operations **Location**The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico, 1219 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform...
-
Bilingual Sales
hace 7 meses
Ciudad de México AT&T Mexico A tiempo completoAt AT&T, we’re transforming the sales experience. Our Sales Call Center teams work at the center of the deal - offering our millions of customers integrated solutions to meet their needs in cybersecurity, fiber, wireless, cloud, IOT and more. It’s an opportunity to use your sales skills to redefine how our customers connect to the world. Ready to close...
-
Agent-at Your Service
hace 6 meses
Ixtapan de la Sal, México Marriott International, Inc A tiempo completo**Job Number** 24108395 **Job Category** Rooms & Guest Services Operations **Location** Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure...
-
Agent-at Your Service
hace 7 meses
Ixtapan de la Sal, México Marriott International, Inc A tiempo completo**Job Number** 24045111 **Job Category** Rooms & Guest Services Operations **Location** Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure...
-
Agent-At Your Service
hace 7 meses
Ciudad de México Marriott International A tiempo completoPOSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest...
-
Runner-at Your Service
hace 7 meses
Ciudad de México Marriott International, Inc A tiempo completo**Número de Empleo** 22217267 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Ritz-Carlton Mexico City, Avenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Probar bíperes y radios...
-
Almacenista (Food Service)
hace 3 meses
Ciudad de México, CDMX EMPRESA FOOD SERVICE A tiempo completoBuscamos tu talento como: **ALMACENISTA** Principales funciones: - Recibir proveedores. - Revisar caducidades de productos recibidos. - Etiquetar todos los productos - Realizar rotación de productos de acuerdo a caducidades - Acomodo de almacén - Llevar a cabo controles de inventarios y mantener altos los níveles de calidad - Preparar y completar...
-
IT Service Delivery Expert
hace 1 mes
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoJob SummaryA seasoned IT professional is required to oversee the delivery of services to clients. As an IT Service Delivery Manager at Nuvit Service, you will be responsible for leading project teams, resolving reliability issues, and monitoring progress.Key Responsibilities:* Develop and maintain strong relationships with clients, ensuring their...
-
estado de méxico AT&T A tiempo completoJob Description: SAVE your place in AT&T! We are already open for 2025, but the seats are limited so apply NOW, get selected in November and start in January 2025. What you’ll do: Utilizing appropriate sales techniques to encourage a good customer relationship and enhance the buying experience. Applying customer relationship and/or sales techniques to...
-
Supervisor de Recepción
hace 3 meses
Ciudad de México, CDMX Hilton A tiempo completoSupervisor de Recepción A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...
-
Customer Service Representative
hace 7 meses
Ciudad de México Careers at BIOptimizers A tiempo completoAre you a natural "people person"? Do you enjoy interacting with others and leaving them better off than when you found them? Would you like to be part of a company whose cutting-edge health products make a real positive difference in people's lives? Then WE WANT YOU! We're a fun, fast-paced, and fast-growing natural health company. We're looking for a...
-
Supervisor Nocturno/ Auditor
hace 2 meses
Ciudad de México, CDMX SI OCEAN SERVICE A tiempo completoEn SI OCEAN SERVICE estamos buscando supervisor de seguridad privada que cuente con amplia experiência en liderazgo de equipos de trabajo, aquí te detallamos los requisitos necesarios para tu postulación: **Requisitos**: - Experiência en el área de seguridad privada (INDISPENSABLE ) - Licenciatura concluida o trunca - Experiência como supervisor...
-
Supervisor Nocturno/ Auditor
hace 1 mes
Ciudad de México, CDMX SI OCEAN SERVICE A tiempo completoEn SI OCEAN SERVICE estamos buscando Auditor/supervisor nocturno de seguridad privada: **Requisitos**: - Conocimiento en seguridad, auditorías, gestión de calidad - Experiência como supervisor - Conocimiento en normas CTPAT-BASC, ANALISIS DE RIESGOS, ETC - Licencia vigente - Experiência en el área de seguridad privada - Licenciatura concluida o...
