Wobot.ai - Customer Success Intern

hace 3 semanas


Desde casa, México Wobot.ai A tiempo completo

**Responsibilities**:

- Own overall relationship with clients, including managing on-boarding, implementation, training, increasing adoption, and high levels of customer satisfaction
- Establish a trusted and strategic advisor relationship to help drive the continued value of our product
- Maintain and develop customer success strategies and best practices, as well as customer support content with the help of the creative team
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
- Maintain existing customer success metrics and data
- Serve as day-to-day contact for assigned accounts, identify areas of opportunity, highlight best practices, and document them
- Review the customer journey, identifying how it's supported, taking a consultative approach in helping clients overcome issues and achieve goals
- Facilitate interaction and workflow between project team members to ensure timely deliverables
- Collaborate, problem-solve, and/or strategize upcoming client meetings with team members
- Work with the sales and marketing team to develop case studies

**Requirements**:

- Exceptional written and verbal communication skills.
- Someone who is ready to take initiatives and is self-driven
- Someone who is detail oriented.
- The canndidate should be available for a period of 6 months for internship
- **Timings**: 3:30 am - 12:30pm CDMX

**How we work ?**
- Microsoft Teams is our go to tool for daily communication
- We conduct daily standups and team meetings over Teams
- We encourage open discussion and debate, and place tremendous value on ownership and founder mindset.
- We value: design + amazing UI/UX, documentation, To-Do lists and Data based decision.
- We're distributed but not alone We might be working around the world but we believe in the value in getting to know each other outside of working hours
- We get together for a bi-weekly townhall and frequent destressing session with a certified healer

**Job Type**: Internship
Contract length: 6 months

**Salary**: $4,500.00 - $5,000.00 per month

**Language**:

- English (preferred)

**Speak with the employer**
+91 9310165811



  • Desde casa, México dLocal A tiempo completo

    **What’s the opportunity?** We are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers. **What will I be doing?**: - Working with both our internal teams as well as clients. - Provide “voice of customer feedback” to internal DLOCAL teams. - Develop effective long-term key customer...


  • Desde casa, México Station 24 Fitness A tiempo completo

    **OBJETIVO** Como Customer Success Specialist, tu función principal es asegurar la retención exitosa de clientes a través de renovaciones efectivas y la recuperación de cartera pendiente. Trabajando en estrecha colaboración con los líderes de sucursales y el resto del equipo de Customer Success, utilizarás habilidades de negociación y persuasión...


  • Desde casa, México Altair Engineering A tiempo completo

    **Transforming the Future with the Convergence of Simulation and Data** **Customer Success Manager (Data Analytics)** Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open,...

  • Customer Success Manager

    hace 23 horas


    Desde casa, México Cloud Software Group A tiempo completo

    **Overview**: The Jaspersoft Customer Success team is committed to reaching beyond the boundaries of traditional support by intentionally growing mutually beneficial relationships with our clients, and we do this through active engagement to better understand their unique projects and partner with them to enhance their abilities/enable success with our...


  • Desde casa, México WW AA A tiempo completo

    **Customer Success Manager** **The Customer Success team helps the Wise Athena customers achieve value from ATHENA and our services and facilitates product adoption. This results in loyalty and therefore long-term customer retention.** **Our Customer Success Manager is responsible to ensure the success of our clients, always helping them to become...


  • Desde casa, México ChiroQueens A tiempo completo

    Company Overview: ChiroQueens.io is a leading marketing agency that provides Lead management & appointment booking. We pride ourselves on delivering exceptional customer experiences and cultivating long-term relationships with our clients. As we continue to expand, we are seeking a highly motivated and talented Senior Customer Success Manager (CSM) to join...

  • Customer Success

    hace 4 semanas


    Desde casa, México Totum Talent A tiempo completo

    Atención a clientes - Call center - Atención al cliente - hace 2 horas **Descripción**: En Totum Talent nos encontramos en búsqueda de talento como Customer Success, para empresa de incentivos corporativos digitales. Tu misión será la administración y atención a las comunidades digitales, así como generar de estrategias de comunicación y de...


  • Desde casa, México Webdox A tiempo completo

    **Webdox** es un Software que resuelve los desafíos asociados al manejo eficiente de los contratos en grandes empresas. Presente en 7 países de Latinoamérica, **Webdox** brinda soluciones tecnológicas para la solicitud, redacción, colaboración, negociación, firma y seguimiento de los contratos de sus clientes corporativos y multinacionales, muchos de...

  • Customer Success

    hace 4 semanas


    Desde casa, México Higlobe, Inc A tiempo completo

    **About Higlobe** We are an international payment platform that moves money instantly and with zero transaction fees. Our product is specifically designed for international professionals; overseas freelancers, contractors and independent workers with US business clients. We understand that having an easy payment method can bring more jobs and opportunities...

  • Customer Success Manager

    hace 1 semana


    Desde casa, México Caspio A tiempo completo

    -Remote **Job Description**: - The Customer Success Manager will serve as the primary business liaison for assigned accounts, playing a key role in ensuring account satisfaction, retention, and creation of new up-selling opportunities while mitigating attrition. This is an integral role in building and enhancing our current customer relationships by...


  • Desde casa, México Deel A tiempo completo

    **Who we are and what we do** Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire...

  • Customer Success Manager

    hace 4 semanas


    Desde casa, México Bond A tiempo completo

    **Bond **es una empresa que conecta oportunidades con talento. Tenemos esta oportunidad para una de nuestras empresas aliadas, **teunoméxico.** **RESPONSABILIDADES** - Identificar las necesidades de los clientes. - Métricas y estrategias de satisfacción de clientes. - Trabajar en conjunto con el área comercial y marketing para cumplir los objetivos. -...


  • Desde casa, México Deel A tiempo completo

    **Who we are and what we do** Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire...

  • Client Success Manager

    hace 4 semanas


    Desde casa, México Agency Growth Team A tiempo completo

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...


  • Desde casa, México Alexa Translations A tiempo completo

    Alexa Translations is a leading translations service provider that helps the world’s largest and most prestigious legal, financial and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach their business...

  • SAP Success Factors

    hace 2 horas


    Desde casa, México U hi A tiempo completo

    **SAP Success Factors - Talent Configuration** **Education**: - A degree in Computer Science and/or a business-related degree; or equivalent work experience **Experience**: - 7+ years of engineering/development experience utilizing high level programming languages ( 3rd or 4th generation) like ASP.Net / SQL / C# / HANA/ SAP SuccessFactors. - 7+ years in...

  • Lead Success Manager

    hace 6 días


    Desde casa, México Estrategia Web 360 A tiempo completo

    Conocimientos Visión de Negocio: El Customer Success Manager deberá estudiar, analizar y actuar para guiar al cliente en el desarrollo del proyecto. Para ello necesita, en primer lugar, comprender muy bien la idea de negocio del cliente, sus objetivos, su equipo, su presupuesto. Con ello, trabajar en conocer del mercado en el cual se desarrolla el...

  • SAP Success Factors

    hace 2 horas


    Desde casa, México RH CONSULTORA A tiempo completo

    Importante empresa del Girp de IT se encuentra en búsqueda de talento para la siguiente posición: **SAP Success Factors - Talent Configuration** **Requisitos**: Lic. o Ing, en Informatica, Sistemas, y/o equivalente Certificación en success factors Inglés avanzado (conversacional y escrito) Al menos 6 años de experiência en: Ingeniería/desarrollo...


  • Desde casa, México Pivot Solutions LLC A tiempo completo

    Are you an enthusiastic and customer-oriented individual with dispatcher experience and seeking an exciting opportunity with Sonoran Glass? Look no further! We are seeking a skilled and enthusiastic Customer Service/Dispatch Representative to join our dedicated team. **Company Overview**: Sonoran Glass is a reputable company that has been providing...


  • Desde casa, México Driv.in A tiempo completo

    **Get Coach Pro** **Drivin **es un TMS SaaS que satisface necesidades logísticas de grandes, medianas y pequeñas empresas con operaciones intensivas de transporte. Ayudamos a nuestros clientes a rentabilizar y hacer más eficientes sus operaciones, mejorando su competitividad, nível de servicio y la experiência de sus clientes finales. Somos una...