Customer Service Representative

hace 4 días


Monterrey, México DX XPRESS A tiempo completo

Escolaridad: Carrera técnica o Lic. trunca, preparatoria

Experiência: 2 años en el área transporte y/o logística,

**HORARIO NOCTURNO, con opción a rotar**

**_SIN PROBLEMAS CON HORARIOS_**

**Ofrecemos**:
Sueldo semanal libre

Prestaciones de Ley

Bono Anual

Cotización 100% IMSS

Funciones:
1. Recibir el turno anterior referente a las novedades, citas, rutas, estatus de viajes, para dar seguimiento durante el turno.

2. Realizar la programación de las rutas, asignar Operador de Unidad de Carretera, Unidad y Caja y actualizar en sistema I-Place.

3. Programar el despacho de las cajas en patios para trasladarlas a patio Nuevo Laredo.

4. Monitorear el desarrollo de la ruta y llamar al Operador de Unidad de Carretera en caso de desviaciones en tiempo o trayecto.

5. Notificar en caso de ser necesario cualquier novedad en el desarrollo de la ruta al Supervisor de Tráfico en cuanto a retrasos, descansos del Operador de Unidad de Carretera y demás relacionados.

6. Capturar en sistema I-Place el CSR (sellos, manifiestos, porcentaje de carga) de las cajas que regresan al patio de Nuevo Laredo.

7. Recibir llamadas del cliente para conocer el estatus de la ruta

8. Recibir llamadas de los Operador de Unidad de Carretera referente a novedades de la ruta

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $3,000.00 - $3,500.00 al mes

Horario:

- Nocturno
- Turno de 8 horas
Pago complementario:

- Bono de productividad



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