Technical Support

Grainchain and tZero, joint venture. Grainchain is proud to announce an alliance with tZero in its effort to provide quality services and offer employment opportunities in an environment of professionalism and equity. Who We Are tZERO Group, Inc. is the global leader in Blockchain innovation for capital markets, focused on the development and...

**IMPORTANT: Flexibility in working prime and overnight shifts considering 24x7 operations. ENGLISH ADVANCED.** **Job requirement**: - Preferred/Good to have A+ certified (Core Networking Concepts) - Preferred/Good to have ITIL certified (ITSM Knowledge - Service Now & CSM) - Excellent written and verbal communication (Must be Bi-lingual English +...

We are seeking an experienced Technical Support Specialist to join our team and provide exceptional technical support to clinical facilities, healthcare providers, and internal staff. The successful candidate will be responsible for resolving technical issues and providing clinical support through various communication channels, such as phone, text,...

The Technical Support Engineer role is a customer focused role and is part of the Technical Support Services group. This group includes Technical Support, Customer Service and Training. The role involves daily interaction with ASMPT customers who are using a broad spectrum of ASMPT SMT Solutions hardware and software products. Expectation of this Technical...

**Who we are** Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Philippines, and Germany, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

At Nextiva, we create connected communication tools that help businesses stay in touch with their customers and teams. Over 100,000 companies rely on Nextiva for phone service and customer management tools. We're not your parent's phone company. Founded in 2008, Nextiva took on the trillion-dollar telecom industry and succeeded in changing the game by...

**Your Job** Koch Global Services (KGS) Customer Service Organization is seeking a Technical Support Specialist to join our team! Join an organization that supports Koch companies across several different industries and create value through problem solving and innovating. In this position, you will be responsible for providing a consumer-focused service...

**About Us** Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent,...

Do you like Technology, helping people, and solving problems? This role is for you As a Tier 1 Technical Support Representative some of your responsibilities will be:Assist with the maintenance and documentation of all facets of reliable, efficient, customer service.Provide assistance to all members in the use of our computer network, workstations, and...

**Who are we looking for?** - Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines. - Update users about request status and close request when users are satisfied with solutions - Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical...

**About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

Introduction As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. We are a global team united by our desire to connect diverse people with common values for Boldr impact.  We employ just over a thousand team members across five...

Join AT&T and reimagine the communications and technologies that connect the world. We’re committed to those who seek to discover the undiscoverable and dare to disrupt the norm. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with...

Technical Support Representative - On Site About Us It’s simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn’t need to be compromised in order to deliver the best quality to our clients. In...

Description Position at VIPRE Security Group VIPRE Security Group is a leading provider of advanced security solutions and layered protection, purpose-built to safeguard people and businesses from today's most costly and malicious threats. Leveraging over twenty-five years of industry expertise, our award-winning security portfolio includes comprehensive...

Job Duties: - Escalate issues to senior technical staff and respond to the customer when escalation resolutions are available. - Track incidents on the helpdesk ticketing system - Where time is available, perform other various assigned tasks, such as document creation, staff and customer training, process improvement etc. Job Requirements and...