Technical Support Representative

**About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

Do you like Technology, helping people, and solving problems? This role is for you! As a Tier 1 Technical Support Representative some of your responsibilities will be: Assist with the maintenance and documentation of all facets of reliable, efficient, customer service. Provide assistance to all members in the use of our computer network, workstations, and...

Do you like Technology, helping people, and solving problems? This role is for you As a Tier 1 Technical Support Representative some of your responsibilities will be:Assist with the maintenance and documentation of all facets of reliable, efficient, customer service.Provide assistance to all members in the use of our computer network, workstations, and...

Mexico 2.5-5 Years Mexico **Job Family** Support (Support) **Job Description (Posting).** To provide technical support to end users of a product (eg. BEA support, ORACLE tech support) as per defined SLAs agreed with the customers (1.) To dialog and interact with technical users of the product (2.) To document all the defined processes and the methods...

**Technical Support Engineer: EarthRanger (LATAM)** **Location: Mexico - Remote (Travel required)** **About EarthRanger (LATAM)** EarthRanger is a software solution that helps conservationists make informed operational decisions. We help prevent the poaching of endangered species, fight deforestation, promote human-wildlife coexistence, and advocate for...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**Your job** **Our Team** KAES and its subsidiaries distribute more than 13 million tons of fertilizer products annually worldwide. From an IT perspective, this creates a wealth of opportunities to develop your technical skills and to explore a variety of career paths. **What You Will Do - Work with internal users to address customer questions, issues,...

Are you passionate about technology, self-motivated and energetic? Do you like to provide top-notch customer service? If the answer is YES, we have a job for you! We are a software-as-a-service provider and have over a thousand B2B customers in North America and worldwide. We are growing fast and looking for a new member of our **Technical Support...

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Our Employees They are valued and empowered, collaborative and team-oriented, innovative in their approach, and passionate about their...

At AT&T we´re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improves lives and allows millions to share the stories and experiences that matter. **As Sr. Associate, Technical Support (Information Technology) **you will be responsible of**: - Be the Local IT...

**Requirements**: - More than 1 year of experience providing Technical Support. - More than 1 year of experience in Information Technologies and related fields. - Solid experience working with different operating systems. - Experience running checks and reporting issues on different systems and software. - Able to work in a hybrid way, attending offices...

Are you passionate about technology, self-motivated and energetic? Do you like to provide top-notch customer service? If the answer is YES, we have a job for you! We are a software-as-a-service provider and have over a thousand B2B customers in North America and worldwide. We are growing fast and looking for a new member of our **Technical Support Team...

**Applications Engineer - Technical Support for Automotive Microprocessors** **Company Description** **Business Unit Description** Global Sales & Marketing (GSM) is responsible for amplifying the voices of the customer and of the market for the entire company and growing the NXP brand. Additionally, we are tasked with defining market requirements,...

Company Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...

Join AT&T and reimagine the communications and technologies that connect the world. We’re committed to those who seek to discover the undiscoverable and dare to disrupt the norm. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with...

**About the Role**: **Key Responsibilities**: - Identify and replicate technical issues, ensuring accurate documentation and reproduction steps. - Utilize SQL and database skills to troubleshoot and resolve technical challenges effectively. - Take ownership of the bug queue, ensuring timely and effective resolution of reported issues. - Potentially assist...

Job Duties: - Escalate issues to senior technical staff and respond to the customer when escalation resolutions are available. - Track incidents on the helpdesk ticketing system - Where time is available, perform other various assigned tasks, such as document creation, staff and customer training, process improvement etc. Job Requirements and...

More than 1 year of experience providing Technical Support.  More than 1 year of experience in Information Technologies and related fields.  Solid experience working with different operating systems. Experience with office applications. Experience running checks and reporting issues on different systems and software. Able to work in a hybrid way,...

Digital Products Technical Support Expert Contract Type Permanent Country MEXICO Location Guadalajara Your opportunity The Digital Products Technical Support Expert is responsible for the complete management of a customer support request from the reception of the request until the final resolution. Your Mission Track customer and internal...

Digital Products Technical Support Expert The Digital Products Technical Support Expert is responsible for the complete management of a customer support request from the reception of the request until the final resolution. Your Mission Track customer and internal support requests Document problems encountered and provided solutions Develop and maintain...