A/r and Collections Analyst

hace 3 semanas

Guadalajara, México Ingredion A tiempo completo

Location: Guadalajara SSC, Mexico

Reports to Sr. A/R and Collections Analyst (Leader)

Ingredion is hiring for the Accounts Receivable department. If you have experience in Collections/AR, enjoy communication with customers and good administrative skills, you can help our company have better cash flow

The A/R and Collections Analyst will perform timely and effective collection activities of past due accounts/invoices in order to meet the departmental objectives.

Core Responsibilities:

- Process, investigate and post payment data for LATAM customers through SAP software against open items on customer accounts, as well as provide backup documentation to other Collection Analysts handling the account.
- Investigate and resolve any payment discrepancies and reconciling customer accounts in a timely manner.
- Execute all cash apps of LATAM customer accounts in SAP, conciliated with customers in order to avoid any demurrage triggered in entry mistakes.
- Be responsible for investigation, deductions/overpayments posted on LATAM customer contact / account(s) / portals and reconcile with internal / external customers to get a final resolution in a timely manner, to avoid invoice delinquencies.
- Actively participate in a rotation training of the 4 responsibilities of the Collection cells of work (Cash Collections, Cash Apps, Reconciliation, and Exceptions / Invoices Deliveries).
- Requirements:_
- College Degree in Business, Accounting, or equivalent
- Working knowledge of A/R and collection department operations.
- Experience establishing and maintaining effective relationships with customers, sales professionals and inside support staff.
- Behaviors and attributes:_
- Process oriented with attention to detail and follow-up; accurate and proficient data entry skills.
- Strong problem solving skills with a proven record of initiative.
- Customer service orientation.
- High multitask proven proficiency.

Company Background:
Ingredion is a Fortune 500 public company, provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.

We bring the potential of people, nature, and technology together to make life better.

That’s our purpose. We are
_all IN_ to make life better
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._

Relocation Available:
No

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