Ran Support Engineer

hace 3 semanas


Ciudad de México Ericsson A tiempo completo

**About this opportunity**:
We are now looking for an RAN Support Engineer to join our phenomenal team, you will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize customer networks, also will configure and integrate different nodes and solutions in new and live customer networks.

This team typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software and network knowledge.

**What you will do**:

- Handle customer issues, providing dedicated support according with customer needs
- Access remotely to our Customer networks to evaluate problems reported and take corrective actions.
- Troubleshoot & Analyze Key performance indicators, call flow and traffic degradation scenarios of Radio access networks such as 2G, 3G, 4G & 5G
- The role more than often requires you to seek big responsibility and it is important that you can work independently
- You will work, collaborate, and communicate in the international environment, both with colleagues internally as well as customers

**You will bring (essentially)**:

- Bachelor’s degree
- Spanish & English proficiency
- More than 3 years of experience in supporting RAN products (2G/3G/4G/5G)
- Solid understanding in any RAN Technologies (**2G**/3G/4G/5G)
- Proper understanding of the 3GPP (3rd generation partnership project) standard

**It would be a plus if you have**:

- Experience in Baseband/Node B and to know **Moshell/AMOS** is an asset
- Experience in EVO or RNC controller (EVO 8200/8300 or RNC 3810 /3820)

**Why join Ericsson?**

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What happens once you apply?**:
Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer.


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