Digital Process Manager

hace 7 meses

Ciudad de México Citi A tiempo completo

**Responsibilities**:

- Utilize all possible channels to source quality new-to-bank clients with potential to generate business across lending, treasury, capital markets, cash management products.
- Responsible for the entire process of new client acquisition from identifying prospects, delivering customized financial service solutions to completing facility availment.
- Analyze market trends and market size by integrating analytical skills and knowledge of data analysis tools and methodologies.
- Facilitate client on-boarding process by resolving operations and service issues that may arise.
- Work on preparing credit assessments and monitoring risk issues by liaising with clients on any document deficiency or requests for more information.
- Prepare client presentations for senior management.
- Ensure all KYC and AML as well as other compliance norms are strictly adhered to.
- Follow up with clients on offer acceptance and confirm the facility is successfully availed.
- Maintain knowledge of industry and competitive landscape.

**Qualifications**:

- Bachelor's degree in finance, economics, commerce, engineering or related disciplines
- 5-8 years relevant commercial banking experience
- Good record of proactively building relationships with product and credit review/approval partners

**Education**:

- Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Additional activities in Digital area:

- Responsible of the Digital MCA from the business side to support control area to define process, controls and risk.
- Ensure the compliance of evidences to be delivery of the monitoring MCA regulatory controls
- Coordinate and meet with the partner areas (legal, information Security, Backend Systems, Control, Product Management, etc.), to respond requirements of the different regulatory entities such as CNBV, Banxico, Condusef, etc.
- Responsible of the update and management of the Service Level Management Documents (SMLD) of the Digital area and other partner areas
- Maintain a solid relationship with key stakeholders, including control, fraud, information, legal and/or compliance teams to guarantee deliverables for audits and reviews of regulatory entities.
- **Job Family Group**:
Commercial and Business Sales
- **Job Family**:
Commercial Business Development
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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