Business Operations Sr. Manager
hace 6 meses
**Responsibilities include**:
**Program and Project Management**
- Owning medium/large or function-specific projects. Planning and executing strategic projects to completion while maintaining aggressive delivery schedules and holding stakeholders accountable to deadlines
- Liaising across functions and business units to ensure process changes occur around product launches and process redesigns
- Anticipating and identifying dependencies and leveraging multiple sources of information simultaneously
- Preparing realistic and driver-based estimates of resource requirements (e.g., budget, headcount) needed to accomplish team objectives
- Balancing urgent and effective action, and taking initiative to resolve problems; holding internal stakeholders accountable where appropriate
- Supervising and training business analysts to effectively manage sub-processes and supporting projects
**Business Operations, Strategic Planning, and Reporting**
- Analyzing data, designing and developing data models, creating reports and dashboards, and providing actionable insights to support data-driven decision-making and improve business performance.
- Leading and taking ownership of financial and data analysis in support of strategic objectives
- Developing materials to facilitate cross-functional team discussions as well as communicate with senior executives and the board of directors
- Supporting development of long-term strategic roll-out of new products and services, enhanced my primary and secondary market research
**Process Improvement**
- Lead and execute root-cause analysis to determine reasons behind issues and recommend counter-measures to improve operational efficiency
- Driving process improvement and effectiveness including troubleshooting operational issues as they surface
- Developing and implementing best practices across operating rhythms and routines
- Supporting day-to-day operations as needed to ensure process improvements are implemented
**Requirements**:
- Bachelor's degree from an accredited college or university, preferably in business, or engineering (computer science is a plus)
- 2+ years of experience with data analytics software (Python desired, R, or other) or recent completion of Data Analytics certification.
- 7+ years of relevant work experience in management consulting, tech, operations, project management, or related experience
- Experience leading and managing teams of 2-5 people, either as a direct supervisor or in a cross-functional capacity
- Proactive, self-starter who likes to work in a fast-paced start-up environment, with extreme attention to detail and strong communication skills
- High level of organizational capabilities and ability to drive projects through from start to finish in a complex, cross-functional environment, collaborating across all levels of an organization
- Highly analytical: you can not only come up with an idea (the "what's"), but the "why's", "how's", and "when's", too... along with the data to back it up
- Proficiency in executive communication tools (Powerpoint, Google Slides) and familiarity with data visualization tools (Power BI, Tableau, etc.)
- Experience driving strategy and market research projects, leveraging both primary and secondary data sources
**Benefits**
- Competitive salary
- Mexican Legal Compliant Benefits
- Major Medical Expenses (Includes Vision and Dental)
- Minor Medical Expenses
- Life Insurance
- Monthly work-from-home stipend
- Monthly cell phone stipend
- Professional Development Support
- Employee Referral Bonus
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