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Coordinator, Plus Services

hace 5 meses

Ciudad de México Marriott International, Inc A tiempo completo

**Número de Empleo** 23091786

**Categoría de Empleo** Revenue Management

**Ubicación** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VER EN MAPA

**Horario** Full-Time

**¿Ubicación remota?** N

**¿Reubicación?** N

**Tipo de Posición** Non-Management

***

Responsible of Revenue Management tactical needs and support of the Business Branch that is PLUS Services as well as the CALA Region in Revenue Management Preopening.

Provides strategic support in order to achieve PLUS Services Annual Revenue Budget. Drives consistency in operational execution for the PLUS Services projects they support.

For Openings they will be responsible supporting all the CALA Openings from a Revenue Management perspective as well as partnering with the Director of Openings in any other need that may come.

***

**CRITICAL TASKS**

**PLUS Services**
- Provides strategic and analytical support to perform PLUS Services across the region
- Identifies additional opportunities for service offerings
- Executes new processes to support business model.
- Provides input to enhance and develop tools

**Openings**
- Responsibility over the RM Preopening Process, including All Inclusive
- Critical Path support
- System Setup Audits
- Pulse and RAMP Calls planning and support

**Building Successful Relationships**
- Communicates Revenue Management philosophies to Franchise Owners and representatives
- Develops and manages internal key stakeholder relationships.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

**Additional Responsibilities**
- Informs and/or updates the executives and the peers on relevant information in a timely manner.
- Provide support to the CALA Revenue Management office in the event of leaves, PTOs, hotel coverage, and with any additional responsibility assigned by the Area Director of CALA RM Advisory Services
- Educate and communicate with partners to gain buy in and confidence in strategy, as well as to gain confidence in RMAS and PLUS Services

**Communication**
- Speak to clients and co-workers using clear, appropriate and professional language.

**Working with Others**
- Support all co-workers and treat them with dignity and respect.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
- Develop and maintain positive and productive working relationships with other employees and departments.

**Quality Assurance/Quality Improvement**
- Comply with quality assurance expectations and standards.

**Physical Tasks**
- Enter and locate work-related information using computers and/or point of sale systems.

**Policies and Procedures**
- Maintain confidentiality of proprietary materials and information.
- Follow company and department policies and procedures.
- Protect the privacy and security of cliets and coworkers.
- Perform other reasonable job duties as requested.

**CRITICAL COMPETENCIES**

**Analytical Skills**
- Computer Skills
- Learning
- Decision-Making
- Arithmetic Computation

**Interpersonal Skills**
- Customer Service Orientation
- Interpersonal Skills
- Diversity Relations

**Communications**
- Communication
- Listening
- Written Etiquette Skills
- English Language Proficiency
- Applied Reading

**Personal Attributes**
- Integrity
- Dependability
- Positive Demeanor

**Administration**
- Typing
- Microsoft Office

**Organization**
- Detail Orientation
- Multi-tasking

**PREFERRED QUALIFICATIONS**

**Education**

High school diploma/G.E.D. equivalent

**Related Work Experience**

At least 1 year of related work experience

**Supervisory Experience**

No supervisory experience is required
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- Marriott International es la compañía hotelera más grande del mundo, con más marcas, más hoteles y más oportunidades para que los asociados crezcan y sean exitosos. Creemos que para lograr una gran carrera hay que recorrer un camino de descubrimiento y exploración. Por lo tanto, preguntamos: ¿a dónde lo llevará su recorrido?