HR Shared Services Representative, Ii

hace 2 semanas

Tlahuac, México Zebra Technologies A tiempo completo

**Remote Work: Hybrid**

**Overview**:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We’ve only begun reimaging the future - for our people, our customers, and the world.

Let’s create tomorrow together.

The HRSC Representative II is responsible for providing answers to employees by using excellent, in-depth knowledge of company benefits, HR policies, procedures and programs as well as communicating effectively with team members within the HR Service Center.

**Responsibilities**:

- Serve as a first point-of-contact for current and former employee’s questions on HR policies and/or processes.
- Maintain working knowledge of HR processes to answer customers’ questions.
- Receive employees through the HR Service Center
- Provide timely and accurate information to employees by clarifying issues, researching answers, and escalating unresolved problems.
- Alerts Senior HR Service Members when there is confusion or absence of information to answer.
- Follow through to ensure that each case is fully resolved.
- Utilizes the different HR systems such as: Service Now, ADP -Analysis and description of jobs - Oracle Cloud, degree to answer employee questions.
- Pro-actively identify opportunities for processes, policies and procedures improvements and engage with Senior HR Service Members to drive the appropriate changes.
- Maintain employee records (both manually and electronically), acting as a 'system administrator' for the HR system. This will include ensuring accurate data is entered and maintained in the system, performing data audits, and running regular and ad hoc reports in line with business requirements.
- Administer key HR processes, including starter and leaver processes and contractual amendments e.g. remuneration changes and prepare required documentation.
- Assist HR team members and line managers in preparing offer letters, co-coordinating acceptances, tracking key activities and managing the onboarding process.
- Provide rewards administration support for some company benefits programs.
- Accurate and timely employee payroll data preparation for the required pay frequency (i.e., weekly, bi
- weekly, monthly)
- Provide internal / external audit support, e.g., collection and preparation of supporting documents.
- Drive consistent content management across the HR Function on the various internal HR tools (e.g., zConnect, etc.)
- Performs all work in accordance with established HR Service Center standards.
- Performs related work as assigned.

**Qualifications**:

- Requires a HS diploma or GED; degree a plus
- Minimum 2 year of previous experience in a customer or employee, facing environment preferred, serviceNow and HR experience
- Excellent verbal and written communication skills
- Team player
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
- Ability to independently execute an action plan following documented policies and procedures
- Able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
- Ability to learn and navigate new software quickly
- ** English compulsory** and other languages a plus
- Portuguese

  • HR Shared Services Representative

    hace 2 semanas

    Tlahuac, México Infor A tiempo completo

    General information- Country - Mexico - City - Mexico City - Department - Human Resources - Job ID - 38148 - Description & RequirementsWe are looking for a highly motivated person, with an eye to detail, analytical skills, willingness to learn and contribute in HR processes continuity, improvement and automation. HR Shared Service Representative with fluent...

  • HR Shared Services Representative, Associate

    hace 2 meses

    Tlahuac, México Qualcomm A tiempo completo

    **Company**: Qualcomm Intl Inc., Mexico Branch Office **Job Area**: Human Resources Group, Human Resources Group > HR Shared Services **Qualcomm Overview**: Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But...

  • HR Shared Services, Associate

    hace 3 semanas

    Tlahuac, México Qualcomm A tiempo completo

    **Company**: Qualcomm Intl Inc., Mexico Branch Office **Job Area**: Human Resources Group, Human Resources Group > HR Shared Services **Qualcomm Overview**: Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But...

  • HR Shared Services Specialist

    hace 2 semanas

    Tlahuac, México Baker Hughes A tiempo completo

    **HR Shared Services Specialist** **Are you passionate about being part of a successful team?** **Would you like to work in an innovative and multicultural environment?** **Join our team!** Our Human Resources Shared Services Team offers the best service to our employees and our global organization. We provide support on daily and operational issues and...

  • HR Shared Services Specialist, Associate

    hace 2 días

    Tlahuac, México Qualcomm A tiempo completo

    **Company**: Qualcomm Intl Inc., Mexico Branch Office **Job Area**: Human Resources Group, Human Resources Group > HR Shared Services **Qualcomm Overview**: Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But...

  • Sr. Manager, HR Shared Services

    hace 24 horas

    Tlahuac, México Capital One A tiempo completo

    WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Sr. Manager, HR Shared Services Are you interested in joining a team of best-in-class HR leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? At Capital One, you have the opportunity to work in an environment...

  • HR Shared Services, Benefits

    hace 3 semanas

    Tlahuac, México Capital One A tiempo completo

    WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico HR Shared Services, Benefits This role will partner with benefit vendors, HR partners, and the payroll team to create localized processes, work through and find constructive resolution to employee benefit matters, including providing customer service for escalated associate...

  • Country People Services Representative

    hace 3 semanas

    Tlahuac, México Manpower Mexico A tiempo completo

    We are seeking a highly motivated Country People Services Representative to join our team. This role involves working with an important client in the technology services sector. As part of our collaborative and dynamic environment, you will closely collaborate with a team of HR specialists to ensure compliance with regulatory requirements and provide...

  • HR Supervisor

    hace 1 semana

    Tlahuac, México Univar Sol. Corporativo A tiempo completo

    **A Place Where People Matter.** Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Reporting to the Director, HR Shared Services, the Tier 1 Supervisor will oversee the operations of the Tier 1 team, ensuring all HR transactions and...

  • HR Service Center Representative

    hace 3 semanas

    Tlahuac, México Kone A tiempo completo

    _Founded in 1910, our mission is to improve the flow of urban life and make our world’s cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we...

  • HR Service Center Representative

    hace 3 semanas

    Tlahuac, México Kone A tiempo completo

    _Founded in 1910, our mission is to improve the flow of urban life and make our world’s cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we...

  • Shared Services Associate

    hace 2 semanas

    Tlahuac, México Marsh A tiempo completo

    Marsh McLennan is the world’s leading professional services firm in risk, strategy, and people through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman. We’re creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and...

  • HR Services

    hace 2 semanas

    Tlahuac, México American Telemarketing Solutions A tiempo completo

    Location: [**Hybrid/Mexico City**] American Telemarketing Solutions is a leading provider of HR and Recruitment Process Outsourcing (RPO) services. We specialize in connecting businesses with top-tier HR and RPO service providers to streamline their recruitment processes and enhance their human resource management strategies. **Responsibilities**: - Act...

  • Specialist Gbs HR Services

    hace 1 semana

    Tlahuac, México Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization: - Responsible for Personnel Administration activities such as HRIS administration, Benefits Administration, Document Management, Leaves & Absences administration, filling and archiving, support employee lifecycle transactional task, and support regional and global projects in testings, training, and other key...

  • HR Services Specialist

    hace 2 meses

    Tlahuac, México Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Bilingual - HR Representative

    hace 1 semana

    Tlahuac, México INTERCON SERVICIOS DE SEGURIDAD SA DE CV A tiempo completo

    Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the...

  • Sr. HR Services Agent

    hace 4 semanas

    Tlahuac, México Kone A tiempo completo

    Founded in 1910, our mission is to improve the flow of urban life and make our world’s cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we...

  • HR Team Lead for Global HR Shared Services Team

    hace 1 semana

    Tlahuac, México Upwork A tiempo completo

    **Company Description** Enterprise client is looking for HR Team Lead. Key Responsibilities: - Process payroll, benefits, and other HR functions for our client's US employee population. - Prepare documentation for change management processes. - Act as the primary point of contact for customer inquiries, ensuring prompt and effective resolution. - Work with...

  • HR Services Agent

    hace 1 semana

    Tlahuac, México Kone A tiempo completo

    Founded in 1910, our mission is to improve the flow of urban life and make our world’s cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we...

  • HR Employee Services Specialist

    hace 3 semanas

    Tlahuac, México Kellanova A tiempo completo

    As a Human Resources Employee Services Specialist, you will e nsure the end-to-end HR Employee Services for all employees are performed according to regional policies, local legislation, SLA, and statutory requirements, as well as professional support and guidance provided to employees and HR teams throughout the employee life cycle. This role ensures local...