HR Shared Services Representative

hace 6 meses


Tlahuac, México Infor A tiempo completo

General information- Country
- Mexico
- City
- Mexico City
- Department
- Human Resources
- Job ID
- 38148
- Description & RequirementsWe are looking for a highly motivated person, with an eye to detail, analytical skills, willingness to learn and contribute in HR processes continuity, improvement and automation.

HR Shared Service Representative with fluent written and spoken English will join our new HR Shared Service Center Team in Mexico City to support HR policies and processes serving as first line of support for employees, managers, and HR Business Partners with HR related inquiries.

A Day in The Life Typically Includes:

- Maintain accurate records of employees on the HR system including any changes to employment terms & advising the relevant departments.
- Manage full process related to employee lifecycle (hire-to-retire) in the region of responsibilities.
- Create/update process guides on a regular basis.
- Create standard & ad hoc reports as necessary.
- Support standardization and automation projects on HR processes across different countries.
- Initiate and implement process changes and automations across HR processes.
- Participate in projects related to improving efficiency and work quality.

Basic Qualifications:

- Previous experience in Payroll, HR, or Administration Share Service.
- Willingness to learn and develop in HR & payroll matters.
- Proficient in written and spoken English.
- Computer literacy (including Microsoft Office).
- Hybrid role - 2-3 days per week in the Infor MX City office

Preferred Qualifications:

- Shared Services experience.
- Service Center experience.
- KCS (Knowledge-Centered Services) certification.

Location: Mexico City, MX
- Montes Urales Norte 505, Col, Lomas de Chapultepec, 11000 Ciudad de México, México. Located 10 minutes away from the “Auditorio Nacional” by walking
- About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
- Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
-At Infor we value your privacy that’s why we created a policy that you can read here.



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