HR Services Specialist
hace 5 meses
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us
**Job Description**:
Provides human resources consultation and case resolution for HR Shared Service Center cases. Serves as main point of contact when employees and managers contact the HRSC resolving a multitude of inquiries and routing specialty requests to Tier II Specialists, HRBP/HRG or COE. Advises employees and managers with questions regarding Human Resources policies, processes and in navigating through tools such as Workday in HR related processes related to Compensation, Learning, Performance Management, Recruitment, Succession Planning and Talent Management. Supports managers on general and/or specific inquiries about Workday and coaches them on detailed steps to a transaction or specific actions that are required to fulfill a transaction. Provides data entry support when employees are unable to complete activities through the self-service portal (i.e. deposit enrollment, life events, general deductions, and personal data changes). Fulfills employment verification and document management requests. Responsible for high customer service levels and resolving inquiries and overall tickets through Workday Help.
**Key Responsibilities**:
- Receives, routes, resolves, and properly closes all RA HR inquiries within their specialty or assignment in an accurate and timely manner. Specialist areas could include, but are not limited to hiring and onboarding, employee data changes, leave of absence administration, accommodation requests, employee separations, global mobility transactions, and local benefit or payroll support.
- Identifies and implements process improvement projects to enhance customer experience.
- Handles escalated requests and provides a proper solution by analyzing the problem, the impact on the customer and advising on any appropriate actions.
- Creates and delivers training to newly hired HR Specialists related to Standard Operating Procedures (SOPS) customer service best practices and can share data’s insights with the team.
- Collaborates with appropriate HRSC leadership/staff, COE, HRBP or third parties to resolve complex inquiries or transactions.
- Accurately enters data into appropriate HR systems and tools.
- Uses Workday Help tool to accurately capture, track, and follow-up on inquiries; entries used to monitor KPI trends, track performance, provide feedback, and improve quality.
- Participates in system testing and identification of system and user-interface issues; provides feedback to HRSC leadership
- Performs daily review of open case cues to ensure inquiries/requests are being assigned, resolved, and closed properly and in a timely manner
**This is a temporary position for 4 months.**
**#LI-AP2**
**#LI-HYBRID
-
HR Shared Services Specialist
hace 5 meses
Tlahuac, México Baker Hughes A tiempo completo**HR Shared Services Specialist** **Are you passionate about being part of a successful team?** **Would you like to work in an innovative and multicultural environment?** **Join our team!** Our Human Resources Shared Services Team offers the best service to our employees and our global organization. We provide support on daily and operational issues and...
-
HR Employee Services Specialist
hace 5 meses
Tlahuac, México Kellanova A tiempo completoAs a Human Resources Employee Services Specialist, you will e nsure the end-to-end HR Employee Services for all employees are performed according to regional policies, local legislation, SLA, and statutory requirements, as well as professional support and guidance provided to employees and HR teams throughout the employee life cycle. This role ensures local...
-
Sr. HR Services Agent
hace 5 meses
Tlahuac, México Kone A tiempo completoFounded in 1910, our mission is to improve the flow of urban life and make our world’s cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we...
-
HR Services Specialist
hace 5 meses
Tlahuac, México Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
HR Services Agent
hace 5 meses
Tlahuac, México Kone A tiempo completoFounded in 1910, our mission is to improve the flow of urban life and make our world’s cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we...
-
HR Services
hace 5 meses
Tlahuac, México American Telemarketing Solutions A tiempo completoLocation: [**Hybrid/Mexico City**] American Telemarketing Solutions is a leading provider of HR and Recruitment Process Outsourcing (RPO) services. We specialize in connecting businesses with top-tier HR and RPO service providers to streamline their recruitment processes and enhance their human resource management strategies. **Responsibilities**: - Act...
-
HR Advisory
hace 7 meses
Tlahuac, México HSBC A tiempo completo-Job description We are currently seeking an experienced professional to join our team in the role of** HRA Advisory - CMDX** **Role Purpose** Support people managers and employees in navigating complex people challenges across the spectrum of HR Services with advice to help resolve the challenges. Relationship manage and co-ordinate support for...
-
HR Shared Services Specialist, Associate
hace 5 meses
Tlahuac, México Qualcomm A tiempo completo**Company**: Qualcomm Intl Inc., Mexico Branch Office **Job Area**: Human Resources Group, Human Resources Group > HR Shared Services **Qualcomm Overview**: Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But...
-
HR Shared Services Representative
hace 5 meses
Tlahuac, México Infor A tiempo completoGeneral information- Country - Mexico - City - Mexico City - Department - Human Resources - Job ID - 38148 - Description & RequirementsWe are looking for a highly motivated person, with an eye to detail, analytical skills, willingness to learn and contribute in HR processes continuity, improvement and automation. HR Shared Service Representative with fluent...
-
HR Shared Services, Associate
hace 5 meses
Tlahuac, México Qualcomm A tiempo completo**Company**: Qualcomm Intl Inc., Mexico Branch Office **Job Area**: Human Resources Group, Human Resources Group > HR Shared Services **Qualcomm Overview**: Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But...
-
HR Operations Specialist
hace 5 meses
Tlahuac, México DiDi Global A tiempo completoCompany Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
-
HR Shared Services, Benefits
hace 5 meses
Tlahuac, México Capital One A tiempo completoWeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico HR Shared Services, Benefits This role will partner with benefit vendors, HR partners, and the payroll team to create localized processes, work through and find constructive resolution to employee benefit matters, including providing customer service for escalated associate...
-
Senior HR Ops Specialist
hace 5 meses
Tlahuac, México DiDi Global A tiempo completoCompany Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
-
HR Shared Services Representative, Associate
hace 5 meses
Tlahuac, México Qualcomm A tiempo completo**Company**: Qualcomm Intl Inc., Mexico Branch Office **Job Area**: Human Resources Group, Human Resources Group > HR Shared Services **Qualcomm Overview**: Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But...
-
Sr. Manager, HR Shared Services
hace 5 meses
Tlahuac, México Capital One A tiempo completoWeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Sr. Manager, HR Shared Services Are you interested in joining a team of best-in-class HR leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? At Capital One, you have the opportunity to work in an environment...
-
HR Supervisor
hace 5 meses
Tlahuac, México Univar Sol. Corporativo A tiempo completo**A Place Where People Matter.** Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Reporting to the Director, HR Shared Services, the Tier 1 Supervisor will oversee the operations of the Tier 1 team, ensuring all HR transactions and...
-
HR Service Center Representative
hace 5 meses
Tlahuac, México Kone A tiempo completo_Founded in 1910, our mission is to improve the flow of urban life and make our world’s cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we...
-
Solution Center Specialist
hace 5 meses
Tlahuac, México McCormick A tiempo completoYou may know McCormick as a leader in herbs, spices, seasonings, and condiments - and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees - over 14,000 of us across the world - are what makes this company a great place to work. We are hiring immediately for a...
-
Client Acquisition Specialist
hace 5 meses
Tlahuac, México American Telemarketing Solutions A tiempo completoAbout the job As a **Client Acquisition Specialist**, your primary responsibility is to assist the HR and sales department in developing leads for potential new accounts. You will play a crucial role in identifying and engaging with potential customers and convincing them to purchase our company’s services. Your efforts will contribute to expanding our...
-
Application Specialist Medical Devices
hace 5 meses
Tlahuac, México Recruiters and HR Advisors LATAM A tiempo completo**Vacante para la empresa Recruiters and HR Advisors LATAM en Insurgentes Sur -Benito Juárez, Ciudad de México**: **Application specialist medical devices**: CLINICAL APPLICATION SPECIALIST - Capacitador. **3 VACANTES POR CRECIMIENTO INTERNO** Empresa Trasnacional especialista en Medical Devices solicita: **3 VACANTES DE Clincal Specialist -...