Service Desk

The Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...

We are looking your talen as a service desk it is a bilingual and on site possition **Job description**: - Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users - High school (B.Sc. or Diploma) - 1 year of experience help desk, customer service, and support experience with problem solving involving...

Guadalajara, Mexico - 2924983 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

Guadalajara, Mexico - Tech Hiring - 3095587 **_Role Purpose_** - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_ **_Do_** **Be responsible for primary user support and customer service** - Learn fundamental...

**Service Desk Analyst Responsibilities**: - Testing and analyzing IT system and software performance. - Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. - Avoiding service interruptions by performing system installations, updates, and maintenance procedures. - Preparing training manuals and FAQ materials for...

Role Purpose Maintaining, analyzing, troubleshooting, Hardware and software, cosumer service Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used...

**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk **Good To Have Skills** - Change LifeCycle Mang - Desktop Support - Remote - Incident Management - End User Tools - Nexthink - Service Now - Windows - Networking

Guadalajara, Mexico - Tech Hiring - 3068277 **Job Description**: **_ONSITE POSITION IN GUADALAJARA - MEXICO_** - We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six...

En Workast nos encontramos en búsqueda de tu talento. Si tienes 2 a 3 años de experiência dando Soporte en Service Desk, (Technical Support & Customer Service) maneja inglés conversacional avanzado y tienes ganas de desarrollarte profesionalmente estas es tu oportunidad para colaborar en una importante empresa internacional ubicada en Guadalajara,...

We are looking for a highly skilled Service Desk Specialist to join our team at Cognizant. As a Service Desk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary objective will be to ensure that all incidents are resolved efficiently and effectively, adhering to our defined SLAs and...

We are seeking a dedicated and detail-oriented **Service Desk QA Lead** to join our team. In this role, you will be pivotal in ensuring top-tier customer service by supervising and enhancing the quality of interactions between our support staff and clients. Your efforts will be crucial in upholding high levels of customer satisfaction and driving continuous...

**We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives...

**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk

About the RoleWe are seeking an experienced Clinical Service Desk Specialist to join our team. This role will be responsible for providing exceptional customer service and technical support to our healthcare customers.Responsibilities:Respond to incoming service desk calls from healthcare customers regarding clinical applications such as Epic, Cerner,...

About NTT DATA ServicesNTT DATA Services is a global business and IT services provider specializing in digital, cloud, and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85% of the Fortune 100.Job DescriptionThis role is a part of...

We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

OverviewThis role is part of our Provider Clinical Service Desk, where you will work as an agent handling inbound customer calls in a call center environment.

About the RoleNtt Data is seeking a highly skilled Healthcare Clinical Service Desk Representative to join our team. As a representative, you will be responsible for handling inbound customer calls and providing exceptional support to healthcare customers.ResponsibilitiesRespond to incoming service desk calls from healthcare customers regarding clinical...

Req ID: 276912Job SummaryThis role will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls in a call center environment. We support our customers 24 hours a day, 7 days a week, 365 days a year.Key ResponsibilitiesTrack and document comments, and close or escalate incident tickets and related issues in a...

Do you speak English? This position is for you! We are looking for a competent **Service Desk Agent** to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them. **Requirements**_**:_ - Fluent English (Spoken/Written) - 2 years' experience in...