Service Desk

We are a leading global information technology; consulting and business process Services Company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of...

We are a leading global information technology; consulting and business process Services Company.We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.A company recognized globally for its comprehensive portfolio of services,...

The Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction.The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues.Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...

Service Desk RepresentativeThe primary function of this role is to serve as the first point of contact for B2B users who call Wipro Service Desk to troubleshoot technical issues related to end-user support, in line with Wipro's Service Desk objectives.Key Responsibilities:Provide primary user support and customer service by learning fundamental operations of...

We are looking your talent as a service desk it is a bilingual and on site possition **Job description**: - Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users - High school (B.Sc. or Diploma) - 1 year of experience help desk, customer service, and support experience with problem solving involving...

We are looking your talen as a service desk it is a bilingual and on site possition **Job description**: - Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users - High school (B.Sc. or Diploma) - 1 year of experience help desk, customer service, and support experience with problem solving involving...

We are looking your talen as a service desk it is a bilingual and on site possition **Job description**: - Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users - High school (B.Sc. or Diploma) - 1 year of experience help desk, customer service, and support experience with problem solving involving...

Guadalajara, Mexico - Tech Hiring - 3095587 **_Role Purpose_** - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_ **_Do_** **Be responsible for primary user support and customer service** - Learn fundamental...

We are looking for an IT Service Desk to implement new and existing customer basic Managed Services. As our IT Service Desk, you will work with customers, vendors, and the assigned project manager to ensure managed networking services are deployed to support customers’ business needs. Qualifications: - English Proficiency - 2+ years of customer support...

Guadalajara, Mexico - Tech Hiring - 2900073 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental...

Overview Must have more than 5 years of experience in IT Service Desk as a Team Lead - Should have managed service desk operations in his/ her current role - Experience of working in an IT Contact Center/Service Desk support - Understanding of the Business situation and capability to address issues - Shows flexibility/ownership & works under pressure...

**Service Desk Analyst Responsibilities**:- Testing and analyzing IT system and software performance.- Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.- Avoiding service interruptions by performing system installations, updates, and maintenance procedures.- Preparing training manuals and FAQ materials for...

We are looking your talen as a service desk it is a bilingual and on site possition**Job description**:- Provide hardware / software / network problem diagnosis / resolution via telephone for customer's end users- High school (B.Sc.or Diploma)- 1 year of experience help desk, customer service, and support experience with problem solving involving hardware,...

We are looking your talen as a service desk it is a bilingual and on site possition**Job description**:- Provide hardware / software / network problem diagnosis / resolution via telephone for customer's end users- High school (B.Sc.or Diploma)- 1 year of experience help desk, customer service, and support experience with problem solving involving hardware,...

We are looking for an IT Service Desk to implement new and existing customer basic Managed Services.As our IT Service Desk, you will work with customers, vendors, and the assigned project manager to ensure managed networking services are deployed to support customers' business needs.Qualifications:- English Proficiency- 2+ years of customer support...

**Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - Service Desk **Good To Have Skills** - Change LifeCycle Mang - Desktop Support - Remote - Incident Management - End User Tools - Nexthink - Service Now - Windows - Networking

Guadalajara, Mexico- Tech Hiring- 3095587**_Role Purpose_**- The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives_**_Do_****Be responsible for primary user support and customer service**- Learn fundamental operations of...

¡Forma parte de nuestro equipo de trabajo! - **Service Desk**_ - **modalidad de trabajo presencial**_ **Skills**: - _**Inglés conversacional avanzado**_ - Experiência en atención a cliente y soporte - Resolucion de problemas a través de vía telefónica - Resolucion de problemas de hardware, software y networks - Experiência previa como helpdesk o...

Guadalajara, Mexico- 2924983**_Role Purpose_**- The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro's Service Desk objectives_**_Do_****Be responsible for primary user support and customer service**- Learn fundamental operations of commonly-used...

Estamos en búsqueda de **Service Desk L1 **con más de 2 años de experiência con las siguientes **habilidades**: - Experiência en el servicio de asistencia técnica o en call center. - Habilidades de disciplinadas y resolución de problemas. - Experiência práctica con lo siguiente Sistemas operativos Windows - **Clientes**: Windows7, Windows Vista,...