Client Service

hace 6 meses


Desde casa, México Pioneer Enterprises A tiempo completo

**Company**: Pioneer Enterprises

**Salary**: $700- $900 USD

**Company Description**:
Pioneer Enterprises is a property management company based in central Maryland, specializing in maximizing returns on rental properties for owners while providing excellent customer service to both clients and tenants. We manage properties in Baltimore City and surrounding areas, ensuring a seamless and profitable experience for property owners. We are seeking a dynamic and detail-oriented individual to join our team. This role involves a mix of client service, administrative tasks, and social media management to support our property management operations.

**Roles and Responsibilities**:
Admin & Client Service:

- Serve as the primary point of contact with owners and tenants
- Enter, schedule, and close work orders
- Coordinate vendor scheduling as well as communicate with vendors effectively
- Obtain bids on special maintenance projects
- Schedule property spot checks, when needed
- Coordinate with the accounting team to address invoice inquiries

Marketing:

- Create and manage content for platforms such as Facebook, Instagram, LinkedIn, and Twitter
- Advertise and list vacant properties on social media and rental websites
- Monitor and respond to social media interactions

**Skills**:

- Phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters.
- Self-starter, willing to ask questions, organized, excellent communication skills

Qualifications:

- Bachelor's (required)
- Customer Service: 1 year (required)
- Advanced English (required)

Technology:

- AppFolio, LeadSimple, Google Workspace, Microsoft Office Suite, and social media platforms. Skilled in graphic design using tools like Canva

**Physical Setting**:Remote

**Schedule**:Monday to Friday - Business hours (9 am - 6 pm with 1 hour lunch break)

Pay: $11,880.00 - $18,700.00 per month

**Language**:

- Native or C2 English (required)

Work Location: Remote


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