Customer Service Agent

hace 3 semanas

Guadalajara, México Gordian Staffing A tiempo completo

**Description**:

- Gordian Staffing, A New Way of HR._

We focus on helping small and medium-sized enterprises in the United States to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

**Know about our client**:
Our client’s over 15 years of experience have made them one of the leading property and community association management companies in the HOA and Real Estate field. They are based across the Texas area and, with a highly skilled and experienced professional team, have dedicated their entire existence to providing their customers with top-quality management, highly efficient problem resolution, and high-end service to help ensure that each condominium association, board, and unit owner have the information and guidance they need to make the best decisions for their community.

**As a Customer Service Agent, some of your main activities will be**:

- Being the 1st line of contact with homeowners.
- Answer and direct calls to the correct personnel when needed.
- Take and relay messages in a timely fashion.
- Provide helpful information to callers (AR, Maintenance, Community questions, etc.)
- Perform company software Traffic Cop Duty, with emphasis on trying to answer General Inquiries first before simply redirecting (Read Inquiry thoroughly to understand the concern and identify if the inquiry is related to a specific homeowner address, neighborhood, vendor, or other).

**WORK SCHEDULE**

Monday - Friday
- 8:30 AM. - 5:00 PM. **CST MEX.**

**During US Daylight Saving Time**:

- 7:30 AM. - 4:00 PM. **CST MEX.**

**THIS IS A REMOTE POSITION. TO APPLY, YOU MUST LIVE WITHIN** **A 6-HOUR DRIVING DISTANCE FROM OUR OFFICES IN GUADALAJARA, JALISCO, OR MEXICO CITY.**

**WE OFFER**:

- Competitive salary.
- Remote Work and equipment (Laptop, Monitor, and Headset).
- 12 days of Vacation at the year mark.
- Vacation Bonus.
- 30-Day Aguinaldo.
- Mayor Medical Insurance.

After the first 3 months:

- Minor Medical Insurance.
- Food Vouchers (10% of monthly gross salary).
- Restaurant Tickets (MXN 2,000 per month).
- Savings Fund (8% of monthly gross salary).

**Requirements**:

- **Advanced** **English** **Skills**.
- 2 years of experience in a call center for American customers.
- Excellent Communication Skills (Verbal and Writing).
- Advanced MS Office 365 knowledge.
- Tech Savvy.

  • Customer Service Agent

    hace 1 mes

    Guadalajara, México Tres R A tiempo completo

    **Vacante para la empresa Tres R en Guadalajara, Jalisco**: CUSTOMER SERVICE | 2 DAYS OFF GRAN CALL CENTER BUSCA AGENTES BILINGUES PARA SERVICIO AL CLIENTE OFRECEMOS: COMEDOR SERVICIO DE CAFÉ Y BEBIDAS FRÍAS (1 CAFÉ GRATIS AL DÍA) SERVICIO MÉDICO Y PSICÓLOGO CAJERO ATM CULTURE CHAMPION ACTIVITIES ÁREA DE FUMADORES ESTACIONAMIENTO RAF...

  • Customer Service

    hace 4 semanas

    Guadalajara, México J&W CONSULTORES A tiempo completo

    **Vacante para la empresa J&W CONSULTORES en Centro -Guadalajara, Jalisco**: Empresa solicita: Customer Service **Requisitos**: 30 años en delante Licenciatura trunca o terminada en adminstracion o comercio Experiência en manejo de ordenes de compra, interlace entre produccion y cliente, manejo de provedores, busqueda de los mismos, cotizaciones,manejo...

  • Customer Service Representative Gdl

    hace 2 semanas

    Guadalajara, México Integral Ares de Mexico S.A de C.V A tiempo completo

    PUESTO**:CUSTOMER SERVICE ( telephone agent)** UBICACION**:GUADALAJARA JAL.** **REQUISITOS.** - **6 meses de experiência como agente telefónico bilingüe.**: - **Ingles conversacional.**: - **Preparatoria terminada.**: - **Disponibilidad de trabajo presencial en Guadalajara.**: - **Disponibilidad de horarios.** **OFRECEMOS** - **Sueldo entre 13,000...

  • Bilingual Customer Service Agent

    hace 4 semanas

    Guadalajara, México Helpware A tiempo completo

    **About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

  • Customer Service Representative

    hace 4 días

    Guadalajara, México Alfa Talent A tiempo completo

    **Customer service representative PRESENCIAL** Horarios: Dia y tarde Ubicacion: Tlaquepaque, Jalisco **Ofrecemos** $17,000 brutos Imss 100% Seguro de vida Seguro de gastos médicos mayores seguro dental y visual Vales de despensa $1,000 mensual 30 días de aguinaldo 2 días de vacaciones adicionales a la ley por año Presencial **Requisitos** Experiência...

  • Customer Service Agent

    hace 9 horas

    Guadalajara, México 3R Respuesta Rapida en Reclutamiento A tiempo completo

    REQUIREMENTS: completed high school English level B2 (intermediate) Minimum experience of 1 year in a call center or years in customer service WE OFFER: Base salary + Bonuses Total $4,056 weekly Benefits of law and superiors Saving Fund Free food for 2 weeks Medical expenses insurance Discounts and additional benefits Immediate hiring APPLY AND I...

  • Backoffice Customer Service

    hace 1 mes

    Guadalajara, México Alfa Talent A tiempo completo

    **Customer service Backoffice** Empresa distribuidora de componentes electrónico Funciones: brindar seguimiento de su compra, resolver dudas, levantar reportes de tickets **Horario**: Lunes - Viernes 8 am a 5 pm Dirección: Por la ITESO **Ofrecemos** $15,000 - 16,000 mensuales Prestaciones superiores a la ley. Gastos médicos mayores Seguro dental y...

  • Customer Service

    hace 4 semanas

    Guadalajara, México Supercap Nort America A tiempo completo

    ¡Empresa dedicada a la fabricación de tapas de madera está en busca de nuevos talentos como tú! **Requisitos**: Licenciatura Experiência 5 años en el puesto customer service Excelente presentación Ingles 70% Experiência en el giro 3 años Fácil acceso C. Mexicaltzingo, Col Barrera, GDL Ofrecemos: Sueldo base +Bonos Bono anual por metas Pago...

  • Customer Service

    hace 1 mes

    Guadalajara, México ZF A tiempo completo

    **What's Next? Join ZF!**: ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...

  • Customer Service Representative

    hace 4 días

    Guadalajara, México Alfa Talent A tiempo completo

    **Customer service representative bilingüe** Empresa distribuidora de componentes electrónico Funciones: brindar seguimiento de su compra, resolver dudas, levantar reportes de tickets Disponibilidad de horario Dirección: Anillo Periférico, Por la ITESO **Ofrecemos** $14,500 mensuales Prestaciones superiores a la ley. Gastos médicos...

  • Customer Service

    hace 5 días

    Guadalajara, Jalisco, México ZF Group A tiempo completo

    Req ID 68918 Guadalajara, Mexico ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control,Integrated Safety, Automated Driving, and Electric Mobility, ZF...

  • Customer Service

    hace 2 semanas

    Guadalajara, México ZF Group A tiempo completo

     Req ID 68918 Guadalajara, Mexico       ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric...

  • Customer Service Sin Experiencia

    hace 4 semanas

    Guadalajara, México Tres R A tiempo completo

    **Vacante para la empresa Tres R en Guadalajara, Jalisco**: CUSTOMER SERVICE SIN EXPERIENCIA AGENTE TELEFÓNICO BILINGÜE SIN EXPERIENCIA - LA VACANTE ES 100% PRESENCIAL - INGLÉS INTERMEDIO-AVANZADO *A continuación te envío la información de la vacante:* *REQUISITOS* Escolaridad: Bachillerato concluido. Idioma: inglés intermedio-avanzado ️...

  • Customer Service Representative

    hace 7 días

    Guadalajara, México Wipro A tiempo completo

    **Bilingual customer service representative** **$15000 - $17000 Mensual** - **Education**: High School / GED - **Experience**: 0- 6 months minimun, in Customer Service - **Skills Required**: Good communication skills, good analytical skills, typing speed of min 30 wpm with 90% accuracy - **Roles & Responsibilities**: Ensure accurate resolution of...

  • Customer Service Representative

    hace 8 horas

    Guadalajara, México Emerson A tiempo completo

    **As a Customer Service Representative you will: - Perform order processing tasks including order entry, scheduling, order maintenance, expedites, OEP, returns, debits and credits, shipment coordination, etc. as requested by the customer. Support of and coordination with the Sales team in the pursuit and follow-up to customer requirements. - Resolves product...

  • Csr Customer Service Representative

    hace 1 semana

    Guadalajara, México Alfa Talent A tiempo completo

    CUSTOMER SERVICE REPRESENTATIVE **Requisitos** - Experiência en customer service - Inglés Avanzado - Preparatoria terminada - Disponibilidad de rotar turnos **Ofrecemos** $14,500 nominales Seguro de vida Seguro de gastos médicos mayores familiar Seguro dental y visual Vales de despensa Aguinaldo **Salary**: $14,500.00 per month Application...

  • Customer Service Sin Experiencia

    hace 1 mes

    Guadalajara, México Tres R A tiempo completo

    **Vacante para la empresa Tres R en Guadalajara, Jalisco**: CUSTOMER SERVICE SIN EXPERIENCIA AGENTE TELEFÓNICO BILINGÜE SIN EXPERIENCIA - LA VACANTE ES 100% PRESENCIAL - INGLÉS INTERMEDIO-AVANZADO *A continuación te envío la información de la vacante:* *REQUISITOS* Escolaridad: Bachillerato concluido. Idioma: inglés intermedio-avanzado ️...

  • Service Desk Agent

    hace 2 semanas

    Guadalajara, México Cognizant Technology Solutions A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Customer Service Representative Bilingüe

    hace 4 días

    Guadalajara, México Alfa Talent A tiempo completo

    CUSTOMER SERVICE REPRESENTATIVE **Requisitos** - Experiência en customer service - Inglés Avanzado - Licenciatura terminada o en último semestre - Disponibilidad de rotar turnos - Excel intermedio **Actividades** Proporcionar preparación de cotizaciones, seguimiento de pedidos, procesamiento de trabajos pendientes, facturación, devoluciones,...

  • Customer Service Agent

    hace 4 semanas

    Guadalajara, México JB Consulting A tiempo completo

    Intégrate a nuestro equipo de **Customer Service** para importante empresa internacional con sede en **Guadalajara.** **Ofrecemos**: - **Sueldo base competitivo**: - Bono de Productividad - Vales de Despensa - Seguro de vida - Seguro de salud - Programas Culturales - Planes de formación - Capacitación totalmente pagada. - Contratación directa con la...