Customer Support

hace 2 semanas


Tlahuac, México HUBTEK A tiempo completo

**Description**:
**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.

We have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

As a **Customer Support, **you will be responsible for ensuring a positive customer experience through effective communication by actively listening and empathizing with users.

**Some of your responsibilities are but are not limited to**:

- Provide customer support for users of the app.
- Offer timely solutions to customer inquiries, technical issues, and general feedback.
- Handle payment-related inquiries and payment issues, and facilitate payment processing.
- Oversee the drivers' check-in process, optimizing efficiency and reliability.
- Generate reports to enhance overall operational performance.

**Requirements**:
**What would help you succeed**:

- Believe and love what you do.
- Teamwork.
- Detail-oriented.
- Proactive.
- Sense of urgency.
- Reliable and responsible.

**Minimum requirements**:

- **Studies**:High School Degree is **required**. Desirable (but not required) studies in International Business, Business Administration, Foreign Trade, or Logistics related. Other studies are also considered.
- **Experience**: At least 6 months of experience working in bilingual customer service, bilingual operations, back office, logistics or any other related.
- **Language**: Very good English skills. B2+ or higher is preferred.

**Perks**:

- **Schedule**: Monday to Friday from 7:00 a.m. to 5:00 p.m. or 8:00 a.m. to 6:00 p.m., following the American Calendar
- **Contract**: Indefinite term contract (Contrato laboral por tiempo indeterminado).
- **Location**: Only for** Mexico City.** This position will be on-site at** WeWork Mitikah** (Mitikah, Av. Río Churubusco 601, Xoco, Coyoacán).
- **Gross Salary**: MXN 15.000.

**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?



  • Tlahuac, México Jobs for Humanity A tiempo completo

    **Company Description** Jobs for Humanity is partnering with Nielsen to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Nielsen - At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000...


  • Tlahuac, México FRONT FACE BUSINESS A tiempo completo

    Empresa Líder en el área de servicios automotrices, te invita a formar parte del mejor equipo para su área de telemarketing en Costumer Support **Requisitos**: INGLES C1-C2 (conversacional avanzado) Lic. En Admiración, Mercadotecnia, o a fin. Experiência mínima de 5 años en puesto similar Proactivo Líder Experiência en Cuentas de...


  • Tlahuac, México Jobs for Humanity A tiempo completo

    **Company Description** Jobs for Humanity is partnering with Nielsen to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Nielsen - At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000...


  • Tlahuac, México Alcon A tiempo completo

    Principal Responsibilities: - General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: - Remote Customer Service: Providing customer service and support via phone, online chat, or text including: - Call center-based customer...


  • Tlahuac, México HUBTEK A tiempo completo

    **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training** services. We have been impacting the world since 2018 and we want to keep pushing...


  • Tlahuac, México HUBTEK A tiempo completo

    **Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world **since 2018** and we want to...


  • Tlahuac, México Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Mexico City, Mexico*** Job Title: Associate, Operations Support **Job Description**: The Associate, Operations Support is responsible for coordinating support tasks related to operations in the organization. This position oversees tasks to completion and report their progress to the operations manager. This...

  • Tech Support Team Lead

    hace 7 días


    Tlahuac, México Upfluence A tiempo completo

    **Vacante para la empresa Upfluence en Roma Norte -Cuauhtémoc, Ciudad de México**: **About Upfluence** Upfluence helps its customers tell their stories with powerful tools dedicated to the creator economy and social commerce. Upfluence allows brands and agencies to collaborate with millions of social media creators and execute comprehensive influencer...


  • Tlahuac, México Oracle A tiempo completo

    **Qualifications** - 10+ years of Customer Experience Manager experience within Enterprise Software. - Cloud Technical knowledge - Experience within a Service Delivery environment - Executive Sponsorship & Collaboration - A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...


  • Tlahuac, México SAP A tiempo completo

    **We help the world run better** **#SAPECSCareers** As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is an organization dedicated to managing service delivery at scale for high-volume, private cloud customers. Because we are at the heart of the SAP strategy, our business unit is growing rapidly. In order to...


  • Tlahuac, México Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Sales Support

    hace 7 días


    Tlahuac, México TD SYNNEX A tiempo completo

    **About the Role** - Provides entry-level first call response for solutions pricing and quoting of simple solutions requests for customers within assigned territory or is accountable for territory focused relationship based customer transactions in support of a large group with more complex solutions. - Accountable for opportunity forecasting and pipeline...


  • Tlahuac, México Cambridge University Press & Assessment A tiempo completo

    Job Title: Tech Support Analyst **Salary**: Competitive Location: Mexico City, Mexico, Hybrid Contract: Permanent, Full Time Do you thrive on troubleshooting and resolving technical issues? We are seeking a Tech Support Analyst to join our global team in Mexico city, investigating and resolving technical support issues on Cambridge University Press &...

  • Customer Success Admin

    hace 7 días


    Tlahuac, México Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...


  • Tlahuac, México Celanese International Corporation A tiempo completo

    Descripción General: **Responsabilidades**: - Accurate order entry, Enter orders in less than 24 hours - Manage orders defects in open order report. Daily review of open order portfolio. - Order tracking and tracing with Logistics, OTD 90% or greater - Problem solve cases/Customer inquiries promptly with little to no supervision, Average resolution in less...


  • Tlahuac, México Celanese International Corporation A tiempo completo

    Overview: **Responsibilities**: - Accurate order entry, Enter orders in less than 24 hours - Manage orders defects in open order report. Daily review of open order portfolio. - Order tracking and tracing with Logistics, OTD 90% or greater - Problem solve cases/Customer inquiries promptly with little to no supervision, Average resolution in less than 1...


  • Tlahuac, México Amazon Web Services Mexico S. de R.L. de C.V. - C68 A tiempo completo

    Currently enrolled in an Associate or greater undergraduate degree program (e.g., Associate degree, Bachelor’s degree) with a graduation conferral date between December 2025 and August 2026. - Experience or coursework in networking and operating systems Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during...


  • Tlahuac, México Amazon Web Services Mexico S. de R.L. de C.V. - C68 A tiempo completo

    Currently enrolled in an Associate or greater undergraduate degree program (e.g., Associate degree, Bachelor’s degree) with a graduation conferral date between December 2025 and August 2026. - Experience or coursework in networking and operating systems Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during...


  • Tlahuac, México UPS Mexico A tiempo completo

    Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día. Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de...


  • Tlahuac, México SAE Soluciones Avanzadas en Electrónica A tiempo completo

    **About the role** - Performing hardware configurations, troubleshooting errors/problems, monitoring and/or testing performance. - Server maintenance, diagnosis, and incident resolution, with a focus on the NonStop system. - Providing excellent customer service to the company's clients. - Collaborating effectively as part of a team and maintaining positive...