Customer Experience Project Manager

**About the Role** - At Uber, providing excellent customer support to our users is a core feature of our product experience. As a Safety / Advanced Support Program Manager, you will be responsible for listening to users, understanding the root causes of painful customer experiences and helping to design solutions to reduce them, striving to build a...

**About the Role** The Mobility Rider Experience Manager is the guardian of the customer experience and will be obsessed with knowing every detail around the E2E customer journey for specific issue types. He or she will ensure every aspect of our customer support processes are designed with our customers, and our budget, in mind - creating strategies for...

**About this opportunity**: We are now looking for a **Customer Project Manager** (CPM) in Mexico who will lead assigned customer projects in the **Cloud Software and Services (CSS)**, often leading or in support of broader Cloud Infra engagements. Currently, most of our projects have 5G Stand Alone/NFVi/Containerization. As a Customer Project...

**About our great opportunity!**: We are now looking for a Customer Project Manager to join us! We are looking for someone to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract. ***: **What you will...

**This is an extraordinary opportunity for you!**: We are now looking for a Customer Project Manager to join our team! We are looking for someone to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the...

**About this opportunity !**: We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract. **What you will do**: - You will establish the project plan...

**Join our Team**: **About this opportunity**: The Senior Customer Project Manager (CPM) effectively and efficiently runs their Fulfillment Assignment Specifications (FAS) scope with a data-driven approach to create insights and trends to handle performance. This includes the delivery of products and services, exceeding customer satisfaction and the...

6+ years of experience in Customer experience - 3 years of experience as a Program or Project Manager - 3 years of experience in using data to drive strategies - 3 years of experience influencing stakeholders - English Advanced (C1+) - Bachelor's degree - This is not a remote position, onsite assistance is required 5 times per week. Key job...

**Customer Project Manager** The Project Manager Role (software) purpose is to manage end-to-end internal IT projects. Secure project scope, time and budget agreement with the internal customer and drive project execution to support Service Delivery Application and Platforms (SD A&P)’s IT Infrastructure to provide IaaS/PaaS services The role demands...

**About this opportunity** The Customer Project Manager effectively and efficiently manages their Fulfillment Assignment Specifications (FAS) scope with a data-driven approach to create insights and trends to manage performance. This includes the delivery of products and services, exceeding customer satisfaction and the fulfillment of the Ericsson business...

**About our great opportunity!** The Customer Project Manager optimally and efficiently handles their Fulfillment Assignment Specifications (FAS) scope with a data-driven approach to create insights and trends to lead performance. This includes the delivery of products and services, exceeding customer satisfaction and the fulfillment of the Ericsson...

General information- Country - Mexico - City - Mexico City - Department - Customer Relations - Job ID - 37177 - Description & Requirements- The Customer Experience Manager (CEM), Senior will build, develop, and mature multi-level customer relationships to foster partnerships with all levels of the customer organization including executive and C-Level to...

Important IT company At the Latin American level, growth requires: **Project/Program manager** **Job description**: - 10 years as Project manager. Experience tracking project activities, managing risks, reporting status, etc. - Experience with Agile/Scrum 2-3 years - Technical background on infrastructure projects (Oracle DB, OS, Firewalls, Disaster...

Project Manager What You’ll Do - ESSENTIAL RESPONSIBILITIES AND DUTIES: - Manage large, multi-location, multi-phase implementations as well as technical projects spanning seven of the core products. - Coordinate with Sales, Customer Experience, Sales Engineering, the Professional Services PMO, and customers to gather customer data and ensure project...

**About the Role** The Customer Experience Program Specialist will be responsible for executing and monitoring our Eaters and Couriers experience and support strategy in LATAM. They will analyze, create, recommend, and manage operational and strategic initiatives across a variety of programs and support modalities in the region. The role will also be...

Req ID:466016 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility...

**Unilever is currently hiring for**Customer Experience Manager**BPC**: **Function**:Customer Experience Manager **Reports to**: Customer Experience Director Mexico **Scope**: Mexico **Location**: Bosques **Terms & Conditions**: Full-time position. Local conditions apply. Previous experience in Customer Experience desired, strong communication skills,...

About the RoleWe're looking for a talented Customer Experience Operations Manager to join our team at Revolut.This role is a great opportunity to drive business growth and deliver exceptional customer experiences.We're seeking a highly motivated individual with a passion for operations, customer service, and problem-solving.As a Customer Experience...

About NubankNubank is a leading digital bank in Mexico, revolutionizing the financial industry with its innovative approach. We are seeking an experienced Customer Experience Manager to join our team and contribute to our success.Job DescriptionThe Customer Experience Manager will be responsible for planning and controlling service operations, ensuring...

Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management. **_ Responsibilities:...