Sr. Program Manager, Customer Experience Mexico

About the RoleServicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking a highly skilled Senior Program Manager to join our Customer Experience Program team. As a key member of our team, you will be responsible for identifying opportunities to improve the customer experience and leading strategic and tactical actions to achieve this goal.Key...

About the RoleWe are seeking a highly skilled Senior Program Manager to join our Customer Experience Program team at Servicios Comerciales Amazon Mexico S. de R.L. de C.V. The ideal candidate will work closely with cross-functional teams to identify opportunities to improve the customer experience and lead strategic and tactical actions to achieve this...

About the RoleWe are seeking a Senior Program Manager to join our Customer Experience Program team with Customer Service at Amazon.com.mx. The ideal candidate will work relentlessly to identify opportunities to improve the customer experience and lead strategic and tactical actions to achieve that goal.Key ResponsibilitiesAct as the point of contact for CS...

5+ years of product or program management, product marketing, business development or technology experience - Experience with end to end product delivery - Experience as a product manager or owner - Bachelor's degree or certificate of completion of studies required - At least 8+ years of professional background - Fluent in both, English and Spanish Do you...

5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced...

2+ years of program or project management experience - Bachelor’s Degree - 2+ years of progressive responsibility in program or project management - Demonstrated skill at building relationships - Demonstrated ability to work in a fast-paced, deadline-oriented work environment - Excellent English & Spanish written and verbal communication skills - Strong...

**We are looking for a Sr. Program Manager** - Leading the Customer Success Management organization in Mexico - Customer facing, local representation of the Customer Organization North America in Mexico providing local leadership to the team (matrix set-up for test engineering and quality assurance) - Customer relationship management including full program...

About the RoleWe are seeking a highly skilled Program Manager to join our team at Uber. As a Safety Support Program Manager, you will play a critical role in ensuring our customers have a phenomenal experience across different modalities.Key Responsibilities:Listen to customers, understand their pain points, and design solutions to reduce them.Collaborate...

We are looking for a Sr. Program Manager for an EMS. Leading the Customer Success Management organization in Mexico (Customer facing, local representation of the Customer Organization North America in Mexico providing local leadership to the team (matrix set-up for test engineering and quality assurance)Customer relationship management including full program...

General information- Country - Mexico - City - Mexico City - Department - Customer Relations - Job ID - 37177 - Description & Requirements- The Customer Experience Manager (CEM), Senior will build, develop, and mature multi-level customer relationships to foster partnerships with all levels of the customer organization including executive and C-Level to...

Bachelor's degree or equivalent - 2+ years of program or project management experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - Speak, write, and read fluently in English - Speak, write, and read fluently in Spanish - Strong...

10+ years of experience driving technology initiatives including 10+ years of customer-facing experience delivering technology enabled transformations. - SCRUM/Agile, PMP, Prince2, PgMP, Six Sigma, SAFe certified or related experience - Executive presence and effective communication skills including progress updates, risk management, execution planning,...

Bachelor's degree - 5+ years of supply chain experience - 5+ years of managing stakeholders in cross-functional project experience - 5+ years of program or project management experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - 5+...

**Zendesk is seeking a CX Associate Manager to join our Customer Experience, Strategy, and Innovation Team! This person will report to the Sr. Director of Customer Experience and play a critical role in supporting our ever evolving programs focused on the executive persona (both internally and externally). Your main focus will be related to helping our team...

Are 18 years of age or older - 3+ years of full-time industry work experience, which occurred between graduation from your undergraduate program and prior to starting your MBA or master’s program, OR 3+ years of military work experience prior to starting your MBA or master’s program. At Amazon, we are excited to offer graduate students the opportunity...

5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s LatAm team! We are...

Mexico City, Mexico- Customer Service- Program Manager - Customer Service Content Strategy - Mexico City - Customer Service At Netflix, we are shaping the future of global entertainment because we believe there is a better way to watch. Our members need our help from time to time, and that’s where our Global Customer Service (CS) organization focuses:...

About the RoleWe are seeking a highly analytical Senior Program Manager to drive the Payments business strategy for Servicios Comerciales Amazon Mexico S. de R.L. de C.V. in Mexico. As a key member of our team, you will be responsible for driving results across external partners, internal business teams, and technical teams.Key ResponsibilitiesProgram...

About the RoleThe Sr Product Manager for Everyday Essentials will lead the development and expansion of this product, driving growth through customer acquisition and retention. This role will be responsible for leading cross-functional teams and influencing senior leadership through data-driven insights.Key ResponsibilitiesDrive selection acquisition and...

4+ years of program or project management experience - 4+ years of working cross functionally with tech and non-tech teams experience - 4+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...