Customer Experience Manager, Senior

**Zendesk is seeking a CX Associate Manager to join our Customer Experience, Strategy, and Innovation Team! This person will report to the Sr. Director of Customer Experience and play a critical role in supporting our ever evolving programs focused on the executive persona (both internally and externally). Your main focus will be related to helping our team...

Facilitates and leads LATAM all centers through organizational initiatives and implementation. - Provides strategic leadership to LATAM call center management to ensure all Call Center groups meet quality standards and performance expectations of providing high quality customer service to the Company’s client/customer base. - Develops and sustains a team...

**About the Role** The Mobility Rider Experience Manager is the guardian of the customer experience and will be obsessed with knowing every detail around the E2E customer journey for specific issue types. He or she will ensure every aspect of our customer support processes are designed with our customers, and our budget, in mind - creating strategies for...

**About the Role** At Uber Delivery, providing exceptional customer support to our merchants, couriers, and consumers is central to our business success. As we continue to scale rapidly, maintaining a high level of customer service is essential. The Uber Direct Project Manager role is key to enhancing customer experience, driving cross-functional...

What to Expect - Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to sustainable...

**Unilever is currently hiring for**Customer Experience Manager**BPC**: **Function**:Customer Experience Manager **Reports to**: Customer Experience Director Mexico **Scope**: Mexico **Location**: Bosques **Terms & Conditions**: Full-time position. Local conditions apply. Previous experience in Customer Experience desired, strong communication skills,...

**Job Overview:**We are seeking a highly skilled Customer Experience Operations Manager to join our team at MaryRuth. This individual will play a critical role in ensuring seamless coordination and optimal performance between workforce operations and customer support systems.**Key Responsibilities:Track and analyze the automated self-service system's...

At Damco Spain SL, we're not just a logistics company - we're a driving force in connecting and simplifying our customers' supply chains. Our vision is to be the world's leading provider of end-to-end transportation and logistics solutions. To achieve this goal, we need talented individuals who can drive excellence across our global network.We are currently...

Capacitación y certificaciones constantes, ambiente relajado, trabajo por objetivos, estabilidad laboral; somos una consultora especializada en soluciones de Big Data y Analítica Mundial, buscamos para nuestro equipo un consultor Customer Experience con altos conocimientos en retail para el desarrollo de proyectos de Gestión Avanzada de Clientes,...

Capacitación y certificaciones constantes, ambiente relajado, trabajo por objetivos, estabilidad laboral; somos una consultora especializada en soluciones de Big Data y Analítica Mundial, buscamos para nuestro equipo un consultor Customer Experience con altos conocimientos en retail para el desarrollo de proyectos de Gestión Avanzada de Clientes,...

6+ years of experience in Customer experience - 3 years of experience as a Program or Project Manager - 3 years of experience in using data to drive strategies - 3 years of experience influencing stakeholders - English Advanced (C1+) - Bachelor's degree - This is not a remote position, onsite assistance is required 5 times per week. Key job...

**Remote Work: Hybrid** **Overview**: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard,...

About the Role:",At Zebra Technologies, we're a community of innovators pushing boundaries to redefine the work of tomorrow for organizations and their employees. We're united by curiosity and care, developing dynamic solutions that anticipate our customers' and partners' needs.As a key member of our team, you'll have opportunities to learn and lead at a...

**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Company Overview: Samsara is a pioneering company that has revolutionized the way organizations operate. We are a leader in the Connected Operations Cloud, enabling businesses to harness Internet of Things (IoT) data to drive actionable insights and improve their operations.We are committed to improving the safety, efficiency, and sustainability of physical...

locations - Mexico City, Mexico - time type - Full time - posted on - Posted Yesterday - job requisition id - JR106345 - Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations...

About MedalliaMedallia is a pioneer in Experience Management, leading the market with its award-winning SaaS platform. Our mission is to understand and manage experience for various stakeholders, including candidates, customers, employees, patients, citizens, and residents.We strive to create a culture that values every person and experience. We believe that...

Zillow is reimagining the real estate experience to make it easier for people to unlock their next chapter.We're a fast-paced, collaborative and driven product design team seeking an experienced Senior Experience Strategist to help shape our customer experiences. As a key member of our Zillow Experience Design (ZxD) team, you will be responsible for...

**What to Expect** Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to...

At Percepta, we bring first-class service across each market we support. As a _**Customer **_**Operations Manager**_ in **Mexico City**, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. **What You’ll Be Doing** The Customer Operations Manager, under the...