Service Experience Manager

What You'll Do SEM execute their role by both delivering specific value-add services and by serving as a focal point overseeing ongoing operational services. Service Experience Managers will bring not only industry established rigor for operational excellence (ITIL/ITSM) but also build on observed best practices across our diverse customer base. Service...

**Location**: Tijuana The Teradata Service Experience Manager (SEM) team has a primary responsibility of ensuring high-quality delivery of Teradata services. The SEM team serves as trusted advisors to our customers and is dedicated to ensuring the success of the customer’s analytical ecosystem. The SEM team drives operational excellence of services at the...

Job Summary: This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may...

We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations. The operations manager role is mainly to implement the right processes and practices across the organization. The specific duties of an operations manager include formulating strategy, improving performance, procuring material and resources and...

EXCLUSIVE TO TIJUANA AND ROSARITO RESIDENTS MUST BE FULLY BILINGUAL IN ENGLISH/SPANISH Join Integon, a US insurance company with a Tijuana branch, offering diverse opportunities in customer service. We're proud to be a Great Place To Work since 2019, recognized as one of Mexico's best employers. Experience growth and a fantastic work environment. Weekly...

Job Title: Customer Service Representative - **This is an on-site and full-time position in Tijuana, Baja California.**_ About Integon Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company...

** Positions onsite in Tijuana Only** Be the voice of Integon Service Co! We’re looking for people who are energized, engaged and empowered to help execute on company goals by helping our policyholders! You are a problem-solver and brand ambassador for a fast growing, customer-centric personal lines insurance company. Our goal is to provide WOW service to...

Job Summary: Demonstrates basic knowledge for managing all facets of assigned team. Manages critical performance indicators, and provides guidance and coaching to reach company targets. Observes day to day interactions between front line employees/customers, and develops specific coaching plans to help frontline employees exceed goals. Manages multiple...

Job Summary: This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may...

Customer Service -Roadside Rescue Associate MUST BE FULLY BILINGUAL IN ENGLISH/SPANISH Weekly Pay: $6,000 Before Taxes Requirements: Weekly payment Full IMSS coverage Life insurance Savings bank Saving Fund Fonacot Funeral expenses insurance Food vouchers ($303.99 MXN) Seize this opportunity for a fulfilling career at Integon! After Taxes taking...

Primary Purpose: The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: - Following is a summary of the essential...

This is a challenging role as a Customer Service Operations Manager at Mms, S.A. De C.V., where you will oversee daily customer support and operational tasks.The ideal candidate should have 1+ year of experience in Import/Exports Operations and a strong understanding of legislation in foreign trade business.Key responsibilities include managing current...

Be the voice of Integon Service Co! We’re looking for people who are energized, engaged and empowered to help execute on company goals by helping our policyholders! You are a problem-solver and brand ambassador for a fast growing, customer-centric personal lines insurance company. Our goal is to provide WOW service to each and every customer and...

**Descripción y detalle de las actividades** - Program Manager serves as liaison to its customers through the establishment and monitoring of work plans and programs, providing the infrastructure and resources to guarantee for optimum service and customer satisfaction, including specialized personal attention, coordination of technical services of different...

Descripción y detalle de las actividades Program Manager serves as liaison to its customers through the establishment and monitoring of work plans and programs, providing the infrastructure and resources to guarantee for optimum service and customer satisfaction, including specialized personal attention, coordination of technical services of different...

Descripción y detalle de las actividades Seeking a Production Manager for our new production facility. Facilityis approximately 65,000 square feet and employes 100+ factory workers. We produce a wide variety of office furniture products utilizing a broad range of materials. Solid wood, wood veneer, MDF, plywood, steel, stainless steel, natural stone, man...

About The Fi CompanyThe Fi Company is a dynamic and growing organization seeking a highly skilled Customer Service Manager to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our products and services.Job Description:We are looking...

**Primary Purpose**: The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between Integon Service Co policyholders and independent agents. **Essential Duties and Responsibilities**: - Following is a summary of the essential...

**A Career at HARMAN**: As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work...

**Primary Purpose**: The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between Integon Service Co policyholders and independent agents. **Essential Duties and Responsibilities**: - Following is a summary of the essential...