Bilingual Virtual Assistant

hace 2 semanas


Ciudad de México eCustom Solutions A tiempo completo

eCustom Solutions is currently seeking a highly organized and detail-oriented individual to join our legal team as Virtual Assistant. As a Virtual Assistant, you will be responsible for managing various administrative tasks related to settlement status, and ensuring proper organization of legal documents.

**Your primary responsibilities will include**:

- Communicating with clients in both English and Spanish to provide updates on the Settlement Status of their cases.
- Addressing client inquiries and concerns related to settlements.
- Utilizing our communication platforms to maintain detailed records of client interactions.
- Collaborating with team members to ensure efficient and effective workflow.

**Qualifications**:

- Fluent in both English and Spanish (written and spoken).
- Excellent communication skills.
- 1-2 years of excellent customer service experience is required.
- Strong interpersonal skills and customer service orientation.
- Ability to learn and adapt quickly in a fast-paced environment.
- Detail-oriented with good organizational skills.
- Legal background is a plus.

Job type: Full-time (Remote)

Starting rate: USD$5

Work hours: Shifting schedule

**Salary**: From $85.96 per hour

**Experience**:

- Customer Service: 2 years (required)
- Remote/Virtual work: 1 year (required)


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