Bilingual Virtual Assistant
hace 2 semanas
eCustom Solutions is currently seeking a highly organized and detail-oriented individual to join our legal team as Virtual Assistant. As a Virtual Assistant, you will be responsible for managing various administrative tasks related to settlement status, and ensuring proper organization of legal documents.
**Your primary responsibilities will include**:
- Communicating with clients in both English and Spanish to provide updates on the Settlement Status of their cases.
- Addressing client inquiries and concerns related to settlements.
- Utilizing our communication platforms to maintain detailed records of client interactions.
- Collaborating with team members to ensure efficient and effective workflow.
**Qualifications**:
- Fluent in both English and Spanish (written and spoken).
- Excellent communication skills.
- 1-2 years of excellent customer service experience is required.
- Strong interpersonal skills and customer service orientation.
- Ability to learn and adapt quickly in a fast-paced environment.
- Detail-oriented with good organizational skills.
- Legal background is a plus.
Job type: Full-time (Remote)
Starting rate: USD$5
Work hours: Shifting schedule
**Salary**: From $85.96 per hour
**Experience**:
- Customer Service: 2 years (required)
- Remote/Virtual work: 1 year (required)
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