Senior Process Manager, Global Stranded Cost

hace 4 meses

Ciudad de México Citi A tiempo completo

**Responsibilities**:

- Works with team leads to ensure that re-engineering and productivity and service delivery objectives are met or exceeded.
- Support the leadership in managing the program, by compiling and analyzing progress on the various aspects of the re-engineering program.
- Compile and analyze the scorecards to ensure 100% accuracy, timeliness and business analysis.
- Lead and manage the day-to-day needs of the program which involves tracking progress, removing barriers and providing cross functional leadership.
- Lead and manage the day-to-day activities associated with a specific process improvement/reengineering efforts.
- Responsible for the tactical execution of medium sized projects, or phases of larger reengineering efforts.
- Provide timely and regular communication, and overall project reporting within team, business partners, business leadership and reengineering leadership.
- Partner with product business management to establish project priorities and assist in the successful delivery of their projects as needed.
- Facilitate large end to end, cross functional, process review sessions to understand current state and build future state.
- Work with the project teams to assure future state process is solving for business goals and overcoming barriers.
- Assist in the management of the Citi-collaborate site.
- Performs other duties and functions as assigned.

**Qualifications**:

- 6-10 years process and project management experience. Lean, Six Sigma or another formal training in reengineering or process improvement.
- Proficient in Microsoft Office.

**Education**:

- Bachelor’s/University degree, Master’s degree preferred

**Additional specific information and requirements for this role**:
**Specific responsibilities for this role**:

- Lead all analytics efforts as part of the stranded cost program, working closely with functions in NAM, and Asia as well as other regions.
- Manage the stranded cost submission process, provide timely reporting for various stakeholder groups
- Partner with Asia teams to further build out consistent reporting capabilities for new stakeholder groups and as the stranded cost effort evolves
- Develop governance documents for Stranded Cost Central Team
- Support knowledge and information sharing platform to maintain connectivity across various working teams
- Perform other duties and functions as assigned.

**Specific qualifications for this role**:

- 5+ years experience in a related role with extensive experience in business, functional and people management.
- Deep experience with a broad swath of Citi, including Global Functions and Enterprise O&T
- Excellent MS Excel skills ideally with ability to setup simple VBA macros
- Critical thinking and problem solving skills.
- Bias for action; track record of driving parts of large scale transformations and/or implementation of high-impact initiatives.
- Consistently demonstrates clear and concise written and verbal communication
- Ability to rationalize and work through organizational change.
- Ability to influence and engage in a consultative mode with various senior stakeholders across business, operations, technology and compliance to define the strategic scope, a problem solving approach and engage a team that effectively will lead the reengineering process to achieve the envisioned results.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required
- **Job Family Group**:
Business Strategy, Management & Administration
- **Job Family**:
Business Process Re-Engineering
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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