Ver más Contraer

Customer Success

hace 4 semanas

Desde casa, México Om Style Mexico A tiempo completo

**Descripción General del Puesto**:
Customer Success es el encargado de asegurar que los clientes tengan una experiência excepcional desde el momento en que compran nuestros productos hasta después de la compra. Este rol es fundamental para garantizar que los clientes se conviertan en promotores de la marca.

**Responsabilidades Clave**:

- **Seguimiento de Pedidos**: Proveer información precisa sobre el rastreo de pedidos.
- **Asesoría en Uso de Productos**: Brindar asesoría sobre cómo utilizar los productos adecuadamente.
- **Recopilación de Retroalimentación**: Facilitar un espacio para que los clientes den retroalimentación honesta sobre lo que les gusta y lo que no.
- **Implementación de Comentarios**: Asegurarse de que los comentarios de los clientes se tomen en serio y se utilicen para mejorar continuamente.
- **Ofertas Especiales**: Gestionar ofertas especiales para clientes VIP y mantener una comunicación personalizada con ellos.

**Requisitos del Puesto**:

- No se requiere experiência previa.
- Acceso a un teléfono y una computadora.
- Conocimiento básico de hojas de cálculo.
- Facilidad para aprender nuevos softwares.
- Sin requisito académico.

**Habilidades y Competencias Deseadas**:

- **Comunicación Escrita**: Excelente habilidad para comunicar de manera clara y efectiva.
- **Empatía**: Capacidad para ponerse en los zapatos de los clientes y entender sus necesidades.
- **Toma de Decisiones**: Habilidad para tomar decisiones efectivas y rápidas respecto a problemas de los clientes.
- **Enfoque al Cliente**: Fuerte orientación hacia la satisfacción y el éxito del cliente.
- **Mejora Constante**: Mentalidad de mejora continua y disposición a aprender y adaptarse.
- **Honestidad**: Ser transparente y honesto en todas las interacciones.
- **Inclusión**: Fomentar un ambiente inclusivo y respetuoso.

**Beneficios y Compensaciones**:

- Sueldo fijo + comisiones.
- Horarios flexibles.
- Trabajo remoto.

**Cultura y Valores de la Empresa**:
En OM, valoramos la honestidad, la empatía y la búsqueda constante de mejorar. Promovemos un ambiente de trabajo inclusivo donde cada miembro del equipo se siente valorado y apoyado.

Tipo de puesto: Medio tiempo, Por periodo de prueba
Duración del contrato: 3 meses

Sueldo: $3,966.06 - $20,691.78 al mes

Horas previstas: 20 por semana

Prestaciones:

- Aumentos salariales
- Días por enfermedad
- Horarios flexibles
- Trabajo desde casa
- Vacaciones adicionales o permisos con goce de sueldo

Tipos de compensaciones:

- Bono anual
- Bono de permanencia
- Bono de productividad

Lugar de trabajo: Empleo remoto

Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación

  • Customer Success Manager

    hace 3 semanas

    Desde casa, México dLocal A tiempo completo

    **What’s the opportunity?** We are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers. **What will I be doing?**: - Working with both our internal teams as well as clients. - Provide “voice of customer feedback” to internal DLOCAL teams. - Develop effective long-term key customer...

  • Customer Success Coordinator

    hace 4 semanas

    Desde casa, México Hire Latam LLC A tiempo completo

    **HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. **With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in...

  • Customer Success Manager

    hace 2 semanas

    Desde casa, México eScale A tiempo completo

    Company Overview: eScale is a leading marketing agency that provides Lead management & appointment booking. We pride ourselves on delivering exceptional customer experiences and cultivating long-term relationships with our clients. As we continue to expand, we are seeking a highly motivated and talented Customer Success Manager (CSM) to join our dynamic...

  • Customer Success Manager

    hace 1 semana

    Desde casa, México Qualifinds A tiempo completo

    The Customer Success Manager will ensure the satisfaction and success of our clients. We are seeking someone with a focus on customer service and a financial background, oriented towards results and detail-oriented. As a Customer Success Manager, your main objective will be to establish strong and lasting relationships with clients, aiming for the retention...

  • Customer Success Jr

    hace 2 meses

    Desde casa, México Berta Von Glumer A tiempo completo

    Si está buscando un puesto remoto donde puedas tener experiências multiculturales, y trabajar con uno de los mejores productos de RGM en el mercado, por favor sigue leyendo: Buscamos una persona con ganas de aprender y seguir creciendo en un entorno internacional como Customer Success Jr. **Responsabilidades**: - Desarrollo y automatización de archivos...

  • Customer Success

    hace 6 días

    Desde casa, México Ventura Tec A tiempo completo

    Our client is a well-established Social Media Manager Saas platform based in California. They provide a complete and user-friendly solution to engage, monitor, and grow their customer's audience on multiple social networks. We are looking for a **Customer Success** professional with a **Sales** mindset. You will be responsible for approaching potential...

  • Customer Success Manager

    hace 5 días

    Desde casa, México Ueni Ltd A tiempo completo

    The Customer Experience Manager will drive customer satisfaction, retention, and growth for our SaaS subscription service. He or she will use user-interaction data to define the most effective customer success playbook to improve the customer experience and reduce churn. The primary objectives of this role will be to leverage the team to improve customer...

  • Customer Success Manager

    hace 3 semanas

    Desde casa, México Altair Engineering A tiempo completo

    **Transforming the Future with the Convergence of Simulation and Data** **Customer Success Manager (Data Analytics)** Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open,...

  • Customer Success Manager

    hace 2 semanas

    Desde casa, México JAST Media A tiempo completo

    We are seeking a talented and motivated Customer Success Manager to lead our efforts in ensuring the success and satisfaction of our customers. In this role, you will be the primary point of contact for our clients, working closely with them to understand their needs, address concerns, and maximize the value they receive from our...

  • Customer Success Manager

    hace 2 semanas

    Desde casa, México Higlobe, Inc A tiempo completo

    **About Higlobe** We are an international payment platform that moves money instantly and with zero transaction fees. Our product is specifically designed for international professionals; overseas freelancers, contractors and independent workers with US business clients. We understand that having an easy payment method can bring more jobs and opportunities...

  • Customer Success Manager

    hace 1 semana

    Desde casa, México Altair Engineering A tiempo completo

    Transforming the Future with the Convergence of Simulation and DataCustomer Success Manager (Data Analytics)Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open, creative...

  • Customer Success Manager

    hace 3 semanas

    Desde casa, México Cloud Software Group A tiempo completo

    **Overview**: The Jaspersoft Customer Success team is committed to reaching beyond the boundaries of traditional support by intentionally growing mutually beneficial relationships with our clients, and we do this through active engagement to better understand their unique projects and partner with them to enhance their abilities/enable success with our...

  • Customer Success Specialist

    hace 2 semanas

    Desde casa, México RENOVA A tiempo completo

    Location: South And Central America, Remote Experience: 2+ in Success/Account Management, preferably SAAS Our team at Renova built a modern client app and support platform for insurance companies. We are on a mission to give everyone using insurance clear, fast and comfortable way to get care when you need it the most. We are looking for a Customer...

  • Customer Success Manager

    hace 3 semanas

    Desde casa, México WW AA A tiempo completo

    **Customer Success Manager** **The Customer Success team helps the Wise Athena customers achieve value from ATHENA and our services and facilitates product adoption. This results in loyalty and therefore long-term customer retention.** **Our Customer Success Manager is responsible to ensure the success of our clients, always helping them to become...

  • Customer Success Manager

    hace 1 semana

    Desde casa, México Cloud Software Group A tiempo completo

    Overview:The Jaspersoft Customer Success team is committed to reaching beyond the boundaries of traditional support by intentionally growing mutually beneficial relationships with our clients, and we do this through active engagement to better understand their unique projects and partner with them to enhance their abilities/enable success with our products....

  • Customer Success Manager

    hace 1 semana

    Desde casa, México Zendesk A tiempo completo

    Job Description We are looking for a highly driven and motivated individual who is passionate about building strong relationships and providing a best-in-class customer experience. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide...

  • Customer Success Manager

    hace 3 días

    Desde casa, México Divelement Web Services A tiempo completo

    (Remote) (Fluent in English) JOB SUMMARY Divelement is a strategic technical partner to clients. We collaborate with like-minded organizations to build and develop technologies, bringing vision to reality. The Customer Success Manager is an integral addition to Divelement’s mighty team; they are the bridge between Revenue and Delivery operations. The...

  • Customer Success Manager

    hace 1 semana

    Desde casa, México Ailet A tiempo completo

    Customer Success Manager (Account) Required work experience: From 2 years Full time, remote work **About the company** We’re Ailet, a leading tech company providing high-tech services to the FMCG/Retail sector using image recognition technologies to boost sales efficiency. Our solutions grant real-time measurements of the most relevant shelf...

  • Customer Success Manager

    hace 2 meses

    Desde casa, México Trellix A tiempo completo

    **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services, educational...

  • Customer Success Manager

    hace 23 horas

    Desde casa, México Trellix A tiempo completo

    **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services, educational...