Customer Support Specialist Ii

**ABOUT THE ROLE** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. **WHAT THE CANDIDATE WILL DO** - Use TMS to process shipment entries and...

Capita Works is currently seeking a Customer Service & Tech Support Specialist with exceptional skills to work with one of our clients who specialize in selling health and personal well-being products and services. The company also provides nutrition and healthy lifestyle counseling services in addition to online training programs designed to assist...

**Responsibilities**: - Monitor shipments - Update System - Track and Trace - Appointment scheduling - Customer service - Reporting Basic Qualifications - Highschool degree - Computer-savvy with a working knowledge of Microsoft Office - Experience in customer service - Advanced English (written and spoken) - Ability to work with mínimal supervision -...

**Responsibilities**: - Monitor shipments - Update System - Track and Trace - Appointment scheduling - Customer service - Reporting Basic Qualifications - Highschool degree - Computer-savvy with a working knowledge of Microsoft Office - Experience in customer service - Advanced English (written and spoken) - Ability to work with mínimal supervision -...

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. What you’ll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issue - Provide carriers...

ABOUT THE ROLE Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and...

**About the Role** This role, in our Monterrey center of excellence, is responsible for operational success with one or more of our Canadian customers. This includes making sure freight is delivered on-time and efficiently. - Manage day-to-day aspects of booking, shipping, tracking - Secure capacity for loads - Contact carrier to obtain status of...

**About the Role** Transpalce, an Uber Freight company, is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing...

**Primary Job Accountabilities** - Manage day-to-day aspects of booking, shipping, tracking, and billing on import, export, and US domestics shipments, while negotiating competitive rates for those shipments. - Freight Covered Every Day-Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures. - Proactive...

What you’ll do - Perform time-sensitive, front-line, customer - and carrier-facing tracking - Provide top-tier carrier and customer service - Support fast-paced account operations - Process improvement - Communicate with and provide feedback to improve on or create tracking processes - Other responsibilities as assigned Basic qualifications - Bachelor’s...

What you’ll do - Perform time-sensitive, front-line, customer - and carrier-facing tracking - Provide top-tier carrier and customer service - Support fast-paced account operations - Process improvement - Communicate with and provide feedback to improve on or create tracking processes - Other responsibilities as assigned Basic qualifications - Bachelor’s...

Additional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...

PRIMARY JOB ACCOUNTABILITIES - Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments. - Freight Covered Every Day-Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures. - Customer Relationship-Consistent and professional communications; effective, prompt...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

**About the Role** Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring the shipment for on-time...

**Responsibilities**: - Monitor shipments - Update System - Track and Trace - Appointment scheduling - Customer service - Reporting Basic Qualifications - Highschool degree - Computer-savvy with a working knowledge of Microsoft Office - Experience in customer service - Advanced English (written and spoken) - Ability to work with mínimal supervision -...

This role in our Monterrey Center of Excellence supports our US Transportation Management Operations. This team is responsible for financial accuracy and adherence to customer processes in our transportation management system (TMS). The team also generates and implements ideas for process and system improvements that lead to improved carrier and customer...

This role in our Monterrey Center of Excellence supports our US Transportation Management Operations. This team is responsible for financial accuracy and adherence to customer processes in our transportation management system (TMS). The team also generates and implements ideas for process and system improvements that lead to improved carrier and customer...

**This team works an alternate schedule. Hours are 07:00 am to 6:00 pm with a one hour lunch. Team members are scheduled to work four days; then they are off four days.** What You’ll Do - Be a Problem Solving Expert: Provide carriers with prompt updates on their escalations while maintaining facility and/or customer communication to solve the carrier’s...