Customer Support Specialist Ii

Additional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...

**ABOUT THE ROLE** Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and...

**ABOUT THE ROLE** Customer Support Specialist I is a key contributor to our Transportation Management division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. **WHAT THE CANDIDATE WILL DO** - Use TMS to process shipment entries and...

**About the Role** Carrier Sales Support team members work to establish and grow relationships with carrier partners while providing best-in-class customer service. In this role, you will work through a queue of tasks and escalations with primary objectives being fast resolution times, professional, carrier-first communication, and industry-leading problem...

This Claims Specialist II, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. What you’ll do - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issue - Provide carriers...

**Vacante para la empresa Transplace de Mexico en San Jeronimo - Monterrey, Nuevo León**: Descripción Be part of Uber Freight! We are looking for a**Customer Support Specialist I - Digital Brokerage - Appointments** You will be responsible for setting pick-up and delivery appointments and generating ideas for process and system changes that lead to...

ABOUT THE ROLE Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered and...

**Vacante para la empresa Transplace de Mexico en Monterrey, Nuevo León**: **ABOUT THE ROLE**: Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carrier to obtain status of load-tendered;...

**ABOUT THE ROLE**: Uber Freight is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate management of day-to-day aspects of booking, shipping, tracking, and billing on import, export, and US domestic shipments while...

**About the Role** Uber Freight company is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent customer...

**About the Role** Transpalce, an Uber Freight company, is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing...

**Vacante para la empresa Transplace de Mexico en San Jeronimo - Monterrey, Nuevo León**: PRIMARY JOB ACCOUNTABILITIES - Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments. - Freight Covered Every Day-Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service...

**Primary Job Accountabilities** - Manage day-to-day aspects of booking, shipping, tracking, and billing on import, export, and US domestics shipments, while negotiating competitive rates for those shipments. - Freight Covered Every Day-Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures. - Proactive...

About The Role **This team works an alternate schedule. Hours are 05:00 am to 16:00 pm with a one-hour lunch. Team members are scheduled to work four days; then they are off for four days.** Carrier Support Representatives for Uber Freight’s Digital Brokerage work to improve carrier experience by providing quality resolution on live load issues. You will...

**About The Role** Carrier Support Representatives for Uber Freight’s Digital Brokerage work to improve carrier experience by providing quality resolution on live load issues. You will work through a queue of escalations with primary objectives being fast resolution times, professional, carrier-first communication, and industry-leading problem solving in...

Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments - Secure capacity for loads - Leverage carrier relationship to influence capacity awards during tight markets **Basic Qualifications** - 1-2 years related experience - Bachelor’s degree - Advanced Spanish and English written, oral, and presentation...

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each...

**About the Role** Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent customer service...

What you’ll do - Perform time-sensitive, front-line, customer - and carrier-facing tracking - Provide top-tier carrier and customer service - Support fast-paced account operations - Process improvement - Communicate with and provide feedback to improve on or create tracking processes - Other responsibilities as assigned Basic qualifications - Bachelor’s...

PRIMARY JOB ACCOUNTABILITIES - Manage day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments. - Freight Covered Every Day-Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures. - Customer Relationship-Consistent and professional communications; effective, prompt...