Jr. Travel Manager

hace 2 semanas


Hermosillo, México EZ Travel A tiempo completo

Responsable de ejecutar con eficiencia todo el soporte operativo y administrativo que le sea asignado a través de los distintos sistemas y controles que dicte la empresa, con el único objetivo de convertir todos los leads a venta bajo los estándares de calidad y nível de servicio establecidos por la empresa para satisfacción del cliente externo.

**Requisitos del puesto**
- Licenciatura terminada en Turismo, Negocios, Comunicación, Ing. En Sistemas y Calidad, o afín.
- Excelente comunicación en inglés y en español, hablado y escrito.
- Excelente presentación.
- Disponibilidad y enfoque,
dar el 100% de resultados a la empresa
- Deseable atención y servicio al cliente.
- Deseable en la industria de viajes.
- Deseable en ventas.
- Excelente sentido de servicio al cliente.
- Facilidad de palabra y cierre de ventas.
- Auto dirigido, ordenado, disciplinado y comprometido.
- Capacidad de resolución de problemas.
- Orientado a resultados.
- Capacidad para trabajar en equipo.

**Responsabilidades del puesto**
- Cumple con el Reglamento Interior de Trabajo y con todos los procedimientos que involucren directamente su puesto.
- Propone y diseña acciones preventivas y correctivas que faciliten el logro del objetivo general del área de servicio a clientes.
- Participa activa y puntualmente en las reuniones de trabajo y capacitaciones a las que sea convocado.
- Cumple y colabora entusiasta, oportuna y eficientemente con las solicitudes de servicio al cliente interno que le sean requeridas.
- Cuida y mantiene limpio y en orden su área de trabajo y su escritorio de acuerdo con los lineamientos establecidos en la empresa.
- Respeta y cumple con puntualidad los horarios asignados a su turno de labores.
- Retroalimenta a colaboradores cuando no recibe el nível de servicio señalado por la empresa, a través de los medios establecidos.
- Actualiza e implementa procedimientos del área.
- Detecta áreas de oportunidad para su mejora continua.
- Cumple con todas las instrucciones que le asigne en todo momento su líder directo.

**Salary**: $14,000.00 - $20,000.00 per month

Work Location: Hybrid remote in 83150, Hermosillo, Son.



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