Team Manager Polanco

hace 6 meses


Ciudad de México Tiffany & Co. A tiempo completo

**TEAM MANAGER**

**Overview**

The Team Manager will support the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed commercial target and elevate the Tiffany store experience. You will assume oversight for the store when the Director is not present. You will be dynamic, attentive and an inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service.

**As a Team Manager you will**:
**Sales**

Deepen the relationship with our clients to achieve or exceed Commercial targets, product category targets, and relevant KPIs.
- Manage and motivate the team to consistently achieve or exceed store commercial targets
- Drive client development activities among individual team members to cultivate new and existing clients.
- Demonstrate passion and deliver Tiffany Touch moments to both team members and clients, managing client relationships personally.
- Drive business through key product pillars and KPIs.

**Service**

Execute in all things with a client-centric approach. Demonstrate passion and deliver Tiffany Touch moments to clients at every touchpoint:

- Lead, model and coach based on client feedback and elevate the Tiffany Experience Index (TEI).
- Provide management presence on the sales floor, coaching the team and ensuring Tiffany client experience expectations are being delivered at all times.
- Optimize hospitality and store amenities to create unique experiences.
- Take action on TEI performance and client feedback to improve customer service.

**Talent**

Attract, hire, and retain top talent to cultivate a climate of high performance. “People who like People”
- Continuously train, coach, and provide qualitative feedback, utilizing reward and recognition as well as performance management process to improve team engagement and performance.
- Prioritize diversity, cultivate inclusive environments, and foster growth
- Encourage an entrepreneurial spirit
- Set and communicate clear and challenging goals, aligned to our Strategic Priorities and Key Results.
- Leverage and utilize training and development offerings to effectively support growth and development to drive performance.

**Operational Excellence**

Champion operations efficiency and effectiveness. Challenge the standards to seek continuous improvement.
- Ensure exceptional operational support to drive sales and service.
- Manage efficient back of house and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices
- Ensure compliance with all internal control procedures.

**Experience**

**Required**
- Minimum of 3 years of retail or luxury retail store management experience or relevant customer related experience (e.g., hospitality).
- Proven track record in sales generation, managing the achievement of commercial results.
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
- Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
- Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.
- Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
- Must have authorization to work in the United States or in the country where the position is based.

**Desired**:

- A college/university degree.
- Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.



  • Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Operations Team Manager Job SummaryThe Operations Team Manager is responsible for leading and managing a team of operations personnel across multiple sites. This position oversees the day-to-day operations, coordinates cross-functional initiatives, and ensures operational excellence and efficiency.Key Responsibilities:Manage and oversee a team of operations...

  • Team Manager

    hace 6 meses


    Ciudad de México Louis Vuitton A tiempo completo

    POSTE As a role model for the team and wider business, you will need to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross selling thus ensuring that all business opportunities are maximized through efficient sales floor management while also ensuring that each client who...


  • Ciudad de México, Ciudad de México Stripe A tiempo completo

    About StripeStripe is a financial infrastructure platform that empowers businesses to thrive. With millions of companies relying on us, our mission is to increase the GDP of the internet.The RoleWe are seeking a skilled and experienced leader to join our team as a Product Support Team Manager. In this role, you will be accountable for guiding a team of 7...

  • Office Manager

    hace 5 meses


    Ciudad de México The Brick Soluciones A tiempo completo

    **Acerca del puesto Office Manager (administrador)**: Buscamos** Office Manager **para trabajar en importante Firma de Abogados en Polanco **Perfil: Office Manger o Administrador** **Sueldo: $20,000 mensuales netos** **Pago **100% vía nomina** **Prestaciones **de ley** **Horario de labores**:De lunes a vieres de 9am a 6pm** **Lugar de trabajo:...


  • Ciudad de México New Zealand Trade and Enterprise A tiempo completo

    Part-time, 20 hours per week, permanent opportunity - Based in Polanco, Mexico City - This is a 'locally engaged' position so you must have the right to work in Mexico - NZTE operates a hybrid work environment that operates 2-3 in-office days in Polanco Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) is the government agency charged with...


  • Ciudad de México, Ciudad de México SDI Media A tiempo completo

    Project Manager Team LeadAt SDI Media, we are seeking a highly skilled Project Manager Team Lead to oversee the coordination and monitoring of dubbing, subtitling, and localization projects. The ideal candidate will have experience in project management, particularly in A/V production, and will be able to effectively manage complex information and lead...

  • Team Manager

    hace 2 semanas


    Ciudad de México, CDMX Tiffany & Co. A tiempo completo

    **Position**: **TEAM MANAGER** **Overview** The Team Manager will support the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed commercial target and elevate the Tiffany store experience. You will assume oversight for the store when the Director is not present. You will be dynamic,...


  • Ciudad de México, Ciudad de México Universal Logistics Holdings, Inc. A tiempo completo

    **Job Overview**Universal Logistics Holdings, Inc. is seeking a skilled and experienced Transportation Manager to join our team as a Logistics Operations Manager - Transportation Team Lead. In this role, you will oversee the daily operations of the terminal, manage dispatch and routes to maximize revenue, and work with drivers and office staff to ensure...


  • Ciudad de México, Ciudad de México Wir sind Schweizer Marktführerin der Orthopädie- und Rehatechnik und bieten ein ganzheitliches Verso A tiempo completo

    Unlock Your Potential as a Senior Business Development Manager Team LeaderAt Profitroom, we're on a mission to revolutionize the hospitality industry through innovative technology solutions. As a seasoned Sales and Team Leader specializing in hospitality technology, you'll play a crucial role in driving revenue growth and expanding our presence in the LATAM...

  • Senior Business Manager

    hace 2 semanas


    Ciudad de México, Ciudad de México Maersk A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Business Manager to lead our OTC team, focusing on daily people leadership and process management. This is a critical role that requires a senior professional with in-depth knowledge of our operations.Key Responsibilities:Lead smaller sub-teams, focusing on specific processes or geographies.Provide input...


  • Ciudad de México QUALITY & KNOWLEDGE SA DE CV A tiempo completo

    Quality & Knowledge estamos en búsqueda de un "Becario Project Manager" **Requisitos**: - 6 meses de experiência en gestión de proyectos (Servicio social, practicas, cursos) - Administrar proyectos en todo su ciclo de vida - Actitud Proactiva - Manejo de Excel, Word, Power Point. - Orientación al detalle, puntual, buena facilidad de palabra, presencia...


  • Ciudad de México, CDMX TOUS A tiempo completo

    Descripción ¿Quieres formar parte de un equipo donde la **colaboración** y el **buen rollo** son la base de todo? ¿Disfrutas **asesorando, creando estilismos únicos con producto exclusivo**, y formando parte de los momentos especiales de tus clientes? Si es así. ¡Sigue leyendo! **No dejes escapar esta oportunidad en nuestra tienda ubicada dentro de...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    Job SummaryWe are seeking a skilled Team Manager Complex to lead our team of claims experts.About the RoleThe Team Manager Complex will be responsible for managing a team of complex claims adjusters, driving best practice claims handling performance, and ensuring the technical and professional development of their team.Key ResponsibilitiesManage the...


  • Ciudad de México, Ciudad de México emerson A tiempo completo

    At Emerson, we are committed to delivering exceptional results through our talented team of engineers. As a Technical Team Manager, you will play a key role in leading our engineering team and driving innovation across the organization.Company OverviewWe are a global leader in the development of automation solutions for various industries. Our team of...


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    Electrical Systems Team ManagerAs an Electrical Systems Team Manager at ABB, you will play a key role in leading a team of engineers to deliver high-quality projects within medium engineering complexity. You will ensure that all engineering activities are efficiently executed, adhering to contract specifications, quality standards, and safety...

  • Team Manager

    hace 2 meses


    méxico Tiffany & Co. A tiempo completo

    TEAM MANAGER Overview The Team Manager will support the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed commercial targets and elevate the Tiffany store experience. You will assume oversight for the store when the Director is not present. You will be dynamic, attentive and an inspiring...


  • Ciudad de México, CDMX TOUS A tiempo completo

    **Descripción**: ¿Quieres formar parte de un equipo donde la **colaboración** y el **buen rollo** son la base de todo? ¿Disfrutas **asesorando, creando estilismos únicos con producto exclusivo**, y formando parte de los momentos especiales de tus clientes? Si es así. ¡Sigue leyendo! **No dejes escapar esta oportunidad en nuestra tienda ubicada dentro...


  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleAs a Support Engineering Operations Manager at Amazon Web Services Mexico S. de R.L. de C.V., you will be responsible for leading a team of operations engineers in providing world-class support to our customers. You will work closely with senior stakeholders to identify opportunities for improving operational practices and ensure that our...


  • Ciudad de México, Ciudad de México Capital One A tiempo completo

    About Capital OneCapital One is a dynamic and progressive organization that provides opportunities for professional and personal growth. Our company values diversity, equality, and inclusivity.SalaryThe estimated annual salary for this Accounting Manager position in Mexico City is $400,000 - $600,000 MXN (approximately $20,000 - $30,000 USD), depending on...


  • Ciudad de México, Ciudad de México Maersk A tiempo completo

    Maersk is a global leader in container logistics, and we're seeking an experienced team manager to join our team.About MaerskWe're a company with a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain. We count on our people to make it happen. At Maersk, we're not afraid to drive...