Unified Communications Manager

hace 2 semanas

Ciudad de México Nestle A tiempo completo

**About Nestlé**

We are a team of professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and at the workplace. We collaborate with our business partners around the world to deliver products and services to create tangible business value.

The Senior IS/IT Operations Manager is accountable for the continuous value delivery of IS/IT Product Groups and Platforms. S/He oversees sustain, deployment, retirement and leverage and ensures the effective and efficient operational support of all internally or by a third-party managed product and platform groups in scope. The overarching goal of this role is to ensure that quality, efficiency, productivity and agility goals are achieved at the best value for money. During her/his shift, s/he holds the accountability for all services across IS/IT worldwide within product and platform groups in scope (FTS principle applies regarding platforms). S/He builds and maintains relationships with product and platform group managers, developping a clear understanding of product/platform strategy and works with supplier teams to ensure good coordination of product changes without impacting IS/IT Consumers and business processes.

**Key Responsibilities**:

- Contribution to IS/IT Strategy - under the supervision and guidance of her/his primary Community of Practice Lead and Product Group/Platform Group Manager based in Switzerland
- Provides oversight in the products’ ‘run’ and 'maintain' phase to deliver the committed product business value, and provides input to peers
- Provides technical escalation support for specialists and Nestlé suppliers to ensure service level objectives are met
- Oversees and designs procedures and processes for operations within the area of expertise, including the definition of design requirements needed for successful operations
- Leads the development of operational aspects for a set of products, and ensures their end-to-end integration and value delivery within the broader IS/IT landscape
- Contributes to the annual operating and capital expenditure budget of the product/platform groups in scope within product strategic plan
- Participates in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IS/IT operations environment
- Supports the product/platform group sourcing strategy, and provides oversight for supplier relationship management
- Enables and fosters transversal skills to support products, product/platform groups and/or streams to ensure operational excellence
- Works with product teams including partners to ensure good coordination of product changes across multiple product without impacting IS/IT Consumers and business processes
- Builds and maintains relationships with product team leaders to develop a clear understanding of product strategy, product value delivery planning and of business needs
- Fosters a business-oriented culture and mindset driven by continual service improvement techniques
- Provides leadership, coaching and direction to the peers as part of the operations community
- Develops high performing teams and in alignement with the People process cycle and the 5 people practises:

- Create the context : create alignment, lead by example, promote an open culture and our values in a sustainable way. (Sustain the change)
- Select talent : recruit and onboard people and plan capabilities for the future.
- Develop people : coach, define effective (70-20-10) development plan and asses talent, building the right capabilities for the team and for the organization long-term success.
- Drive performance : empower and enable people, give and receive feedback, evaluate and differentiate performance, constantly challenge the set up organization to ensure its results and effectiveness.
- Recognize achievements : give and receive recognition, reward performance.

**Required Profile**:

- Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience
- 12+ years of experience in IS/IT, thereof 7+ years in IS/IT Operations
- Experience in effectively managing cross-functional teams, influencing key stakeholders, across the organization and within complex contexts
- Experience in service management principles and execution
- Experience explaining technical concepts and technologies
- Demonstrated experience in establishing standard processes and managing performance to achieve key metrics
- Preferably proven experience or demonstrated capability in leading IT operations teams in complex and dynamic environments requiring 24/7 support
- Experience in budget planning and financial management
- Experience in effective communicat

  • Senior Communications Manager

    hace 4 semanas

    Ciudad de México Capital One National Association A tiempo completo

    WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de MexicoSenior Communications Manager As Senior Communications Manager of Technology for Latin America, you will be responsible for leading and driving effective, engaging communications strategies to inspire associates to deliver on the technology strategy and build our local employer brand...

  • Communications - Program Manager, AWS LATAM

    hace 3 semanas

    Ciudad de México Amazon A tiempo completo

    Communications - Program Manager, AWS LATAM , LATAM AGS Engagement The AWS Latin America Engagement team is looking for an innovative, results-oriented Sr. Program Manager to define and drive the communication strategy and long term priorities for our Leadership team in Latin America. As Program Manager, you will bring communications, leadership and sales...

  • Communications - Program Manager, AWS LATAM , LATAM AGS Engagement

    hace 1 semana

    Ciudad de México Amazon A tiempo completo

    Communications - Program Manager, AWS LATAM , LATAM AGS Engagement The AWS Latin America Engagement team is looking for an innovative, results-oriented Sr. Program Manager to define and drive the communication strategy and long term priorities for our Leadership team in Latin America. As Program Manager, you will bring communications, leadership and sales...

  • Sr. Manager, Communications

    hace 4 semanas

    Ciudad de México Roku A tiempo completo

    **Teamwork makes the stream work.**: **Roku is changing how the world watches TV**: Roku is the #1 TV streaming platform in the US, and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content...

  • Brand & Communications Manager

    hace 1 mes

    México sesametime A tiempo completo

    ¡Hola! Estamos buscando al nuevo fichaje estrella para nuestro equipo como **Brand & Communications Manager** Somos Sesame HR, **la solución digital que ayuda a equipos de Recursos Humanos **, managers y empresas a optimizar los procesos de gestión de personal, centralizándolos en una sola plataforma. Trabajamos para redefinir la experiência laboral....

  • Deputy Head of Communications and Public Diplomacy

    hace 4 semanas

    Ciudad de México Foreign & Commonwealth Office A tiempo completo

    Job Description (Roles and Responsibilities) The British Embassy is seeking to recruit a Communications Manager as Deputy Head of Communications and Public Diplomacy. This is a dynamic role within the high-performing Press and Communications Team (PCT) which works to ensure that the UK achieves maximum positive media coverage in line with British Government...

  • Specialist - Cloud & Infra Management

    hace 3 días

    Ciudad de México, Ciudad de México LTIMindtree A tiempo completo

    Job Title: Network Voice EngineerJob Description:As a Network Voice Engineer, you play a vital role in managing our voice systems efficiently. Your main tasks involve maintaining VoIP infrastructure, troubleshooting issues, and improving communication across the organization smoothly. To excel in this role, you need hands-on experience with various voice...

  • Global Marketing Manager, Content Licensing

    hace 4 semanas

    Vasco de Quiroga, México Univision communications inc A tiempo completo

    ABOUT THE ROLE & TEAM: The Content Licensing team at TelevisaUnivision is looking for a Global Marketing Manager to join our team in México. This position is key in supporting the Sales team by being responsible for external communications with clients and other media publications and internal corporate presentations to c-suite executives. This position is...

  • PR & Communications Expert

    hace 3 semanas

    Ciudad de México, Ciudad de México SWAROVSKI A tiempo completo

    At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a PR & Communications Expert where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We're bold and inventive, revealing...

  • Senior IT Communications Lead

    hace 1 mes

    México Robert Bosch Group A tiempo completo

    We are Bosch Digital. Our mission is to shape the digital future of Bosch. We invent, code, and create digital products, services and solutions that spark enthusiasm and improve quality of life. Bosch Digital is home to more than 10,000 unique and diverse people around the world. Our agile mindset and working culture are key drivers of digital...

  • Sports Integration Manager-temp

    hace 4 semanas

    Ciudad de México Univision communications inc A tiempo completo

    ABOUT THE ROLE & TEAM: TelevisaUnivision Sports Sales is seeking a highly motivated, organized, and creative person for the role of Sports Integration Mgr. Based in Mexico, the Sports Integration Manager will play an important role by helping to ensure successful execution of sponsored features across sports properties and platforms. ABOUT YOU: This person...

  • Community Manager

    hace 1 mes

    Vasco de Quiroga, México Univision communications inc A tiempo completo

    DESCRIPCIÓN DEL TRABAJO Y EL EQUIPO: El equipo de Digital Entertainment de TelevisaUnivision en Estados Unidos está buscando un Community Manager para distribuir contenidos en redes sociales como Facebook, Instagram, Twitter, YouTube y TikTok. SOBRE TI: RESPONSABILIDADES: - _ Distribución diaria de contenido en Facebook, Instagram, YouTube y TikTok._ -...

  • Technical Project Manager

    hace 2 semanas

    Ciudad de México Ford Motor Company A tiempo completo

    We're seeking a highly skilled Technical Project Manager to spearhead our enterprise-wide migration from Rally to Jira Software. In this role, you'll lead the planning and tracking efforts, developing and maintaining a comprehensive migration strategy with step-by-step processes, guides, and communications. Your mission will be to ensure data is...

  • Manager, Advertiser Services

    hace 1 día

    Ciudad de México Sony Pictures Ent Inc A tiempo completo

    Job Description: Manager, Advertiser Services Role summary: The Manager, Advertiser Services acts as a service provider to SPT’s 3rd Party advertising sales partner, Discovery Communications in the assigned territory as well as Sony Owned and Operated Sales offices for LATAM as well as leading discussions directly driving revenue generating opportunities...

  • Regional Campaigns Manager

    hace 4 semanas

    Ciudad de México Foreign & Commonwealth Office A tiempo completo

    Job Description (Roles and Responsibilities) **Main purpose of job**: At a crucial time for the UK’s leading role internationally and in the face of global challenges, this exciting role within the UK Foreign, Commonwealth and Development Office (FCDO) will help further develop the UK’s strong reputation across Latin America, the Caribbean and the UK...

  • Analista Digital

    hace 4 semanas

    Ciudad de México IPG MEDIA BRANDS COMMUNICATIONS A tiempo completo

    ¡Has carrera con nosotros aprendiendo dentro de la mejor empresa a nível mundial en Mercadotecnia, Tecnología y Publicidad! Estamos buscando desarrollar tu Talento, intégrate con nosotros como Analista Digital. **Requisitos**: - **_Inglés avanzado - Indispensable _** - Conocimientos en Google Ads/Meta Business Manager (Deseable) - Dominio de...

  • Medical Marketing Manager Health

    hace 2 semanas

    Ciudad de México Reckitt Benckiser Group A tiempo completo

    Medical Marketing Manager Health City: Ciudad de Mexico Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands. Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our...

  • Shared Services Manager

    hace 1 semana

    Ciudad de México CHUBB A tiempo completo

    Objective of this role: El objetivo de este rol es desarrollar, mantener y promover el uso de los servicios compartidos en Latam, asegurando su correcta disponibilidad, mantenimiento y estabilidad. Deberá trabajar de la mano con los países y distintos equipos de tecnología para asegurar el cumplimiento de los planes de trabajo de integración entre...

  • Regional Marketing Manager Central America

    hace 4 semanas

    Ciudad de México Lead A Venta A tiempo completo

    About the position **Position name**: Regional Marketing Manager Central America & Caribbean **Reporting to**: Director, Marketing **Location/Travel**: Mexico; Travel as required Compensation $3,000 - $3,500 USD month Overview We are looking for a goal-oriented regional marketing manager to develop and implement marketing strategies aligned with the...

  • Medical Marketing Manager Health

    hace 2 semanas

    Ciudad de México, Ciudad de México Reckitt Benckiser Group A tiempo completo

    Medical Marketing Manager Health City: Ciudad de Mexico Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands.Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer...