Supervisor Service Desk, Help Desk, Call Center

The Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...

You’re joining a team of exceptional leaders and individuals who strive for growth and improvement across our business. The information team plays a crucial role in the success of our organization, and you’ve got a passion for ensuring both our business and customers are protected by creating and improving world-class programs and products. Job...

Job Title: Helpdesk Associate - Clinical Service DeskJob Summary:We are seeking a highly skilled Helpdesk Associate to join our Clinical Service Desk team. As a Helpdesk Associate, you will be responsible for providing exceptional customer service to our healthcare clients, resolving technical issues, and ensuring seamless support.Key...

Job Description Help Desk Coordinator 2 Help Desk Coordinator 2 Education :  Bachelor in Computer Information Systems, Engineering, Technician , Computer Applications or equivalent. Experience : Experience in call center or customer service environments  Account Administration experience is a plus. Conocimientos : Strong...

Importante empresa 100% mexicana, formada como un centro de desarrollo para productos de software de negocio de misión crítica en plataforma PROGRESS, busca tu talento como: **ING HELP DESK** Buscamos: - Grado académico: Titulado o Pasante de Ing. en Sistemas Computacionales, Lic. en Informática o afín - Experiência indispensable: +1 años de...

Front Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...

Service Desk Operations SpecialistThe Service Desk Operations Specialist will be the primary point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. The role requires adherence to Wipro's Service Desk objectives and involves handling service desk tickets using defined tracking software.Responsibilities:Provide primary user...

Job Title: Clinical Service Desk SpecialistJob Summary:NTT DATA Services seeks a Clinical Service Desk Specialist to join our team. This is a full-time opportunity that requires shift flexibility, including nights, weekends, and holidays. The successful candidate will be responsible for handling inbound customer calls, responding to service desk tickets, and...

IT Service Desk ManagerA forward-thinking IT Service Desk Manager is sought by Tlnt, a Microsoft-centric Managed Services Provider, to propel businesses into the digital age. This role offers a unique opportunity to work with a global clientele and a diverse team distributed across various geographies.Key ResponsibilitiesManage the daily operations of the L1...

Job Summary:Wipro Limited is seeking a highly skilled Service Desk Support Specialist to join our team. As a Service Desk Support Specialist, you will be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues in line with Wipro's Service Desk objectives.Key Responsibilities:Provide primary user support and...

Guadalajara, Mexico - Tech Hiring - 3095587 **_Role Purpose_** - The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives_ **_Do_** **Be responsible for primary user support and customer service** - Learn fundamental...

Wipro Limited, a leading technology services and consulting company, seeks a talented Help Desk Support Specialist to join their team.Salary: $60,000 - $80,000 per yearAbout the Role:We are looking for an experienced Service Desk Analyst to support our global clients. As a key member of our team, you will be responsible for providing technical support and...

Req ID: 276912Job SummaryThis role will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls in a call center environment. We support our customers 24 hours a day, 7 days a week, 365 days a year.Key ResponsibilitiesTrack and document comments, and close or escalate incident tickets and related issues in a...

Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

**Relay Human Cloud is looking for you!** Relay Human Cloud, a global staffing organization based in Dallas, Texas, hires highly qualified **HELP DESK MANAGER** to support our third-party customers. We are looking for bright, energetic people to add to our team! **Job Overview** The Helpdesk Manager role will lead the team in completing and documenting...

**BENCHMARK GUADALAJARA IS LOOKING FOR THE FOLLOWING PROFILE**: Help desk Administrator Sr **COMPANY DESCRIPTION**: Benchmark provides comprehensive solutions across the entire product lifecycle, leading through its innovative technology and engineering design services, leveraging its optimized global supply chain, and delivering world-class manufacturing...

**Service Desk Analyst Responsibilities**: - Testing and analyzing IT system and software performance. - Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. - Avoiding service interruptions by performing system installations, updates, and maintenance procedures. - Preparing training manuals and FAQ materials for...

About the RoleWe are seeking a Technical Support Specialist to join our Clinical Service Desk team in Guadalajara, Mexico. This is a remote opportunity that requires strong technical troubleshooting skills and excellent communication abilities.Job ResponsibilitiesProvide timely and effective support to clinicians via inbound callsTrack and document incident...

Guadalajara, Mexico - Tech Hiring - 3068277 **Job Description**: **_ONSITE POSITION IN GUADALAJARA - MEXICO_** - We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six...

Job Responsibilities:This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. As a Clinical Support Specialist, you will be responsible for driving resolution of incidents on a 24/7 desk.Key Responsibilities:Track and document the appropriate comments, and close or escalate the incident...