Customer Service Bilingüe
hace 5 meses
En **Azzule Systems** nos encontramos en búsqueda de talento para la posición de **Servicio al Cliente Bilingüe**, trabajo remoto.
**Objetivo del puesto**:
Proporcionar asistencia y servicio, haciendo que la experiência de nuestros clientes, como compañeros de trabajo, sea agradable y consistentemente productiva.
**Competencias**:
- Ingeniería Industrial, Licenciatura en Comercio Internacional, Comunicación, Relaciones Públicas, Administración, Bioquímica, Agricultura, Biotecnología o afín.
- Inglés avanzado (oral y escrito).
- Experiência deseable en servicio al cliente, negociaciones, captura de datos (1 año).
- Dominio de paquetes computacionales: Paquetería office.
- Excelente comunicación telefónica, verbal y escrita, y habilidades interpersonales consistentes.
- Responsable y fuerte ética de trabajo.
- Enfoque en los detalles.
- Trabajo bajo presión.
- Alta habilidad para atender multitareas.
- Habilidad para planificar y organizar el trabajo.
- Enfoque hacia resultados.
- Habilidad para trabajar en equipo, así como individual.
- Innovación.
- Solucionador de problemas y manejo de conflictos.
- Enfoque en atención y servicio al Cliente.
**Actividades**:
- Actuar como enlace con oficinas internacionales.
- Revisar y actualizarla base de datos.
- Atender los tickets que sean asignados por su supervisor.
- El trabajador prestará sus servicios personales en el puesto de servicio a clientes y entre sus tareas se encargará de contestar de manera amable, eficaz y oportuna en el teléfono.
- Proveer un servicio profesional, consistente y de alta calidad, tanto a nuestros clientes internos como externos.
- Participar en actividades de asesorías y/o capacitación interna.
- Atención puntual y regular conforme a los horarios de trabajo asignados, a menos que se llegue a un acuerdo mutuo entre empleado y dirección.
- Realizar otros deberes y tareas asignados por su supervisor.
Gracias por su interés en nuestro equipo de trabajo
Tipo de puesto: Tiempo completo
Sueldo: $1,000.81 - $1,353.83 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Seguro de vida
- Trabajo desde casa
- Vales de despensa
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo remoto
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