Customer Engagement Trainee
hace 3 semanas
Enapsys es la Empresa líder en transformación digital en México, Estados Unidos y Centro América, especializada en el diseño e implementación de soluciones tecnológicas.
Somos un equipo humano integrado por los mejores talentos de la industria, conformados por arquitectos, consultores y desarrolladores expertos en procesos de negocio para diversas industrias, especializados en procesos en la nube, comercio electrónico y soluciones omnicanalidad, soluciones customer engagement, gestión de contenido y colaboración y Data Management.
Si eres recién egresado de nível Superior te estamos buscando
Nuestro semillero de Talento busca promover el crecimiento de jóvenes talentos para sumarse a nuestra empresa.
Al formar parte de este programa pertenecerás a una empresa internacional en el sector tecnológico y tendrás la oportunidad de poner en práctica tus habilidades en diferentes áreas de la organización y la oportunidad de un plan de vida y carrera dentro de la empresa.
Intégrate a nuestro equipo como Customer Engagement Trainee
**Requisitos**:
Escolaridad: Licenciatura en Administración.
Idiomas: Inglés avanzado (80%)
Experiência:Experiência no necesaria, con interés de aprender Customer Engagement
CONOCIMIENTOS
Manejo de SAP CRM (Deseable)
Paquetería Microsoft / Excel avanzado.
HABILIDADES:
Comunicación efectiva
Autogestión
Orientación a detalles
Orientación a la tarea
Tolerancia a la frustración
**Responsabilidades**:
Asegurar los procesos requeridos por SAP (administración de documentación del área comercial)
Soporte y contacto con los clientes y gestión con las diversas áreas de la empresa para la atención de tickets y escalamientos.
Customer Engagement
Uso de diversos KPI´s mediante el portal de SAP
Satisfacción del cliente (encuestas, feedback)
Track pipe de licencias vs objetivo SAP
INFORMACIÓN ADICIONAL:
Ofrecemos la posibilidad de certificarse en todos los aplicativos de SAP CX a lo largo del tiempo.
Indispensable radicar en CDMX.
Esquema de trabajo: Híbrido zona Polanco CDMX
Prestaciones:
Vales de despensa
30 días de aguinaldo
SGMM
Seguro Dental
Cuponera de descuentos
12 días de vacaciones al primer año
Si es de tu interés compártenos tu CV en inglés por este medio
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