Customer Service Specialist

hace 4 semanas


Ciudad de México CDMX IBAC Consultoría en Recursos Humanos A tiempo completo

Estamos buscando un profesional apasionado y enfocado en el cliente que pueda combinar su talento para las ventas con habilidades técnicas avanzadas. Si te interesa formar parte de una empresa en rápido crecimiento, esta oportunidad es para ti.

**Tus responsabilidades**:

- Proveer soluciones técnicas eficaces para garantizar la satisfacción del cliente.
- Gestionar consultas y problemas relacionados con la plataforma.
- Promover servicios adicionales para maximizar las oportunidades de venta.
- Participar en actividades de seguimiento postventa para fidelizar clientes.
- Analizar métricas de desempeño y proponer mejoras.

**¿Qué necesitas para aplicar?**
- Al menos 2 años de experiência en posiciones similares.
- Dominio de herramientas tecnológicas, incluyendo CRM y plataformas de soporte.
- Orientación al detalle y habilidades para trabajar bajo presión.
- Nível intermedio de inglés indispensable

**Ofrecemos**:

- Ingresos competitivos + incentivos.
- Prestaciones a la ley.
- Oportunidad de crecimiento dentro de un ambiente tecnológico.

Tipo de puesto: Tiempo completo

Sueldo: A partir de $10,000.00 al mes

Pago complementario:

- Bono de productividad
- Bono de puntualidad

Tipo de jornada:

- Turno de 8 horas

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial



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