Servers Technical Support

hace 4 semanas


Ciudad de México Hewlett Packard Enterprise A tiempo completo

Servers Technical Support

This role has been designated as ‘Office’, which means you will primarily work from an HPE office.

Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.

**Technology Consultant**

**How you´ll make your mark**:

- Performing hardware configurations, troubleshooting errors/problems, monitoring and/or testing performance
- Server maintenance, diagnosis and Incident attention focused on the HPE NonStop system
- Customer service - Acts professionally with the company customers.
- Participates as part of a team and maintains good relationships with team members and customers.
- Preparation of reports related to the cases attended.

**About you**:

- 1 - 3 years of technical experience
- ** Time availability to shift rotation and work on site**:

- ** Hardware knowledge: servers**:

- Operating systems and Servers architecture knowledge
- Advanced English
- Customer service skills
- Servers diagnosis and troubleshooting experience - DESIRED

**Join us and make your mark**

**We offer**:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

**Job**:
Services
**Job Level**:
Entry

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories..



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